USPL Reviews Provided by
kathleen c from: Pittsburgh, Pennsylvania
Trip Type: Couples
Published Date: Sep, 20, 2021 Travel Date: Sep, 1, 2021 Rating: 5
This is the place to stay in Zion!
From check in to check out, this property is doing everything right. The location to the Park is ideal. The free shuttle stops right here. The hot tub after hiking is relaxing and soothing. The pool is clean and just big enough to take a dip and cool off. The meandering trail, here on the property is peaceful and centering. The craft beer they sell (The First Ammendment) is cold and crisp. And the meal I had was absolute perfection. I highly recommend the pear and ricotta stuffed tortellini! You will thank me for certain. The stars at night are splendorious. The room is super clean. The bedding is one of the most comfortable I have ever found while traveling. And.....there is a coffee maker in the room to greet you in the morning. This was our second trip to Zion, but our first trip to Flanigans. We hope to return to both again. The convenience of having everything here in one beautiful property is worth every penny!
7536180 from: Rochester, Minnesota
Trip Type: Couples
Published Date: Sep, 16, 2021 Travel Date: Sep, 1, 2021 Rating: 4
Close to Zion visitor center
This inn is extremely convenient to VisItor center for Zion (5 minute walk). It is quiet, has a free guest laundry ( although there is only one washer/dryer we were lucky enough to not have an issue doing 2 loads). THe pros are the location and laundry as well as the on site very good restaurant. THe cons are that parking could potentially be a problem if you get there after 5 and people have driven to the restaurant you might have trouble finding a parking spot as a hotel guest since it shares the lot with the restaurant. ALso the air conditioner is not the greatest, it was set at 68 but no way was it 68 degrees in the room. At any rate we were not overly hot, just a bit stuffy given that the outside air temp was in the 90’s. Not all rooms have fridge or microwave (but that is clearly stated depending on your room type). I would think that however for the price, all rooms would have fridge and micro in such a tourist area where folks like to pack a lunch or heat up a dinner in the microwave). There is a microwave available for use in the lobby however. The wifi connection is very very slow.
Trip Type: Family
Published Date: Sep, 9, 2021 Travel Date: Sep, 1, 2021 Rating: 3
Overall mediocre experience. I had high expectations due to their effective marketing on the website but under delivered during our stay.
- good location, very close to Zion entrance
- good restaurant on the property
- friendly but fake customer service, all the questions / requests I had were answered with a friendly No and quite a bit of annoyance in a tone of voice. Customer service needs training. But I also understand that they could care less, they have enough business
- we had a terrace room that is pictured on the website as bright and light, in reality it is an under the stair case dark room with a terrace across the walkway.
- outside furniture is all worn and dirty, not pleasant to use
- BATHROOM - the tiniest with a nasty vinyl curtain.
- old mattress, uncomfortable sleep, but again who cares … I guess if you spend entire day hiking in Zion you should be able to sleep anywhere
769CatherineD from: Stowe, VT
Published Date: Sep, 6, 2021 Travel Date: Sep, 1, 2021 Rating: 1
Beware of their antiquated reservation system and Dishonest refund policies
I made a reservation, then due to a change of plans related to the Covid surge we decided to cancel our trip. I could make my reservation online but I could not cancel it online so I called them and canceled it. They did not cancel my reservation, they did not send me a reservation cancellation notice and they charge me over $300 for a room I did not use. Rude to me on the phone when I disputed the charge Prior to the close of business on the day it was supposed to be used for.
katie3105 from: Redmond, Washington
Published Date: Aug, 30, 2021 Travel Date: Aug, 1, 2021 Rating: 5
Lovely stay in Springdale
So glad we chose Flanigan's Inn for our Zion visit. Our Gary Adams Suite was very comfortable, with a cozy patio outside. It's right next to the hill, and a deer with a couple fawns visited us a few times. The place felt very clean, with daily room service. We liked pool and hot tub, and especially liked the labyrinth on top of the hill, perfect spot for sunsets and sunrises. We appreciated the folder in our living room with all the historic information about the area, the hotel, and the labyrinth. The restaurant was good too. The hotel is in walkable distance to the park shuttle, and there is also city shuttle that stops right in front of Flanigan's.
- Rooms: 5
- Sleep Quality: 5
- Service: 5