My wife and I had a bad experience with the hotel restaurant when we were denied breakfast even though our booking stated that breakfast was included for every registered guest, each night of our stay. When we entered the restaurant, we were told that breakfast in the restaurant was only available for tour bus guests and not other guests until after 9am. This issue was repeated the next day. The hostess told us we could walk a mile to the nearest restaurant where breakfast was available for purchase. We were offended that we paid $550 per night (taxes included) for our room and were curtly advised to go to another restaurant if we wanted breakfast. This hotel is very nice and is well positioned to Zion Park and has great views. However, room service was poor as we were not provided with coffee pods in our room and had to go to concierge to pick it up ourselves. They only had coffee as tea was not offered. Also, kids were running on the balcony outside our room until late keeping us from sleeping.

We stayed two nights at this lovely hotel in Springdale and we really enjoyed it. The location is ideal for exploring the Zion National Park and the hotel is surrounded by gardens adjacent to the Virgin River making it a beautiful base for exploring the park. The birds singing in the morning make for a great way to start the day. The rooms are comfortable, clean and well equipped however what stood out for us was the excellent service from the moment we arrived until the moment we left. The welcome on check in was a particular highlight with the receptionist offering up lots of really useful local information. Breakfast was also really good. We had arrived from Las Vegas where we had stayed in a much more expensive hotel and, to be honest, the Cliffrose in Springdale was so much better because of the care and attention that went in to making sure we had a great stay. We would happily return, thank you.

Our experience was so lovely and the staff were so accommodating. The convenience of the park being only a few minutes in walking distance maximized our time and allowed us to take mid-day breaks. The pool was a great way to unwind and the view of the mountains and river was so serene. It was a perfect family vacation thanks to the superb accommodations.

We had a great two night stay here in a river view room. The views were wonderful from the back deck. We didn’t get to try them but the pools and hot tubs looked very inviting. The property is beautiful , and they have fire pits set up along the river in the evening. Our room was comfortable and bright and cheery. The only thing we didn’t care for was the restaurant. Dinner entrees were limited, and prices high. You either sit right next to the check in desk, or on the enclosed porch with little atmosphere. Would highly recommend this hotel though!

Booked for 2 nights from the uk as part of a short USA road trip. I ended up in a suite and was incredibly appreciative of the upgrade and hugely impressed by the room. 2 bedrooms, 2 bathrooms and a fantastic kitchen and living area. All the staff were incredibly friendly and having rented an EV from Las Vegas the free charging was a lovely touch! The property is fantastically clean and the pools look lovely. The views from the room are phenomenal. Highly recommended!