Food was really BAD. The whole place needs a complete remodel. Smells like old cigarettes! Needs to be cleaned and deordized. Would not recommend staying here to friends or relatives. The staff was very unfriendly.

Wonderful place to stay while visiting Bryce Canyon. One family member was unable to hike but still enjoyed his trip while staying at Ruby's Inn. Great place for him to hang out and enjoy everything. Wonderful, clean pool area with longer hours than all the other hotels we stayed at

I think this place deserves a higher TripAdvisor rating. I can see why some people ding it, and I was a bit skeptical when I booked a room here, but we loved it overall. It has an old timey Western motel feel and is a huge enterprise that obviously caters to everyone who's heading to Bryce Canyon NP, which is just 5 minutes down the road. There is a huge buffet that serves dinner and breakfast to hungry tourists fueling up for their hike, a huge gift shop that sells souvenirs, a well equipped camping store and grocery store, a laundromat, even a campground. You can even arrange a horseback ride too. Our room was classic motel decor (lots of browns) but clean and comfortable, the front desk staff were a bit robotic but fine, the dinner buffet wasn't gourmet but hot pot roast and corn bread smells like heaven when it's 8PM and you're tired and hundreds of miles from civilization. Just join the hundreds of other tourists from all around the world (this place is especially popular with German tourists) and roll up your sleeves and chow away at the buffet and get a good night's sleep. That's what most anyone needs and the Best Western Ruby's Inn did exactly that. Bonus points for being pet friendly too. Tips for the other dog owners: You're allowed to order takeout from the restaurant (not the buffet) and bring it back to your room, so we ordered steaks which were pretty good. And, for the free breakfast buffet, they'll give you takeout containers if you can't eat inside because of your dog.

Spent one night and had amazing sleep in king size bed, it was a place my Mom wanted to stay since she was there as a girl and the price was great, dinner in the restaurant was amazing and the staff very friendly.

Ask for 2nd floor as you will hear people walking all night long on the first floor. Buffett breakfast and dinner were good. Their were other choices if you did not want a buffet NO bars or liquor stores in the area so bring your own. They do service liquor at dinner. They do have a small liquor store inside the hotel lobby.