USPL Reviews Provided by
Best Western Plus Ruby's Inn
TripAdvisor Traveler Rating: 6738 reviews
Would gladly recommend
User: durazo2020 from:
Published Date: Nov, 30, 2020
Travel Date: Nov, 1, 2020
Rating: 5
The overall stay was very satisfying! The hot tub was a bonus during a snowy day. The front desk staff was very helpful, especially Patty. I would definitely stay again. The breakfast to-go burritos were perfect for our early morning sunrise visit to Bryce.
Subratings:

Don't stay here
User: Ken B from: New York City, New York
Published Date: Nov, 29, 2020
Travel Date: Nov, 1, 2020
Rating: 1
Only good thing I can say is when we left after one terrible night, they did not charge us for our previously scheduled second night. The hotel was very full, and the staff was totally overwhelmed. Our room was filthy. The restaurant could not accommodate our request for take-out--like they would only serve us if we sat a table in their crowded restaurant full of strangers not wearing masks. During a huge Covid surge! We have traveled across the country and gotten take-out everywhere. Even the restaurant manager, who explained to me that he couldn't allow me to order take-out, approached me way closer than 6-feet with his mask under his nose! This place is disgusting and dangerous and way outdated. I will say that it is very cheap, so you get what you pay for....
Subratings:

Clean + Dated
User: FlorenceP890 from: San Diego, California
Trip Type: Couples
Published Date: Nov, 29, 2020
Travel Date: Sep, 1, 2020
Rating: 5
This was a basic and clean place to stay. You don’t find luxurious hotels in these parts. This hotel was clean and included a seated breakfast daily. It is always difficult picking a place to stay when on the road. This place provided value, a clean place to sleep, and the best included breakfast I’ve ever seen. The staff was very nice and I would return.

Great Value!!
User: ConKaz from: Keller, Texas
Published Date: Nov, 28, 2020
Travel Date: Nov, 1, 2020
Rating: 5
This place is a fantastic value! Our room was super spacious and clean. The price was unbelievable for how nice this place is. We were pleasantly surprised by the generous hot breakfast provided with our stay especially considering COVID. It's a big plus that it is so close to Bryce Canyon.
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Dumpy but your choices are limited
User: CaesarTheDay007 from:
Trip Type: Family
Published Date: Nov, 27, 2020
Travel Date: Nov, 1, 2020
Rating: 2
When staying in Bryce, your hotel choices are limited...and they all belong to the Ruby family. I guess when you run a cartel you don’t have to try anymore. Ruby’s Inn is a staple here and I’ve stayed at least 3 times in the past 10 years and it gets progressively worse every time. The rooms are what you’d expect in a roadside motel...outdated, kind of dingy, with paper thin walls and scarce amenities. Toiletries and coffee in the room are the cheapest, lowest shelf quality imaginable. The staff at the front desk is apathetic and looks like they would rather have a root canal done than doing their job. The little grocery store is well stocked and it’s a serviceable substitute for the awful awful absolutely terrible restaurant on premises. What can I say...you come to Bryce to see the beautiful canyon and commune with nature but it would be nice to come to a cozy hotel afterwards instead of grin and bearing it until next morning in a throwback to the 30s...depression era 30s.

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