USPL Reviews Provided by
The Firebrand Hotel
Published Date: Aug, 6, 2020 Travel Date: Aug, 1, 2020 Rating: 3
Nice hotel, great location, staff is indifferent.
This place has everything going for it, but the staff is really spotty, and I understand that right now considering Covid, but I just wonder why people in the hospitality business don't know how to be hospitable....
- Location: 5
- Cleanliness: 4
- Service: 3
jwb1011 from: St. Petersburg, Florida
Published Date: Aug, 4, 2020 Travel Date: Jul, 1, 2020 Rating: 4
Great design hotel, charming town, bad AC
Had a nice weekend overall at the Firebrand! Had a very comfortable room at the end of the hall so it was very quiet except in the early morning when the maids would go into their closet banging around. Luckily I slept with earplugs the second night. The breakfast and dinner served at the hotel was good, and nice strong coffee. The AC however was a disaster, the whole hotel is run on one system and your thermostat in the room doesn’t actually work. Called down four times, no one knew how to reset the computer, and because the thermostat has a motion sensor, your air will click off during the day or at night once you are asleep... so no matter what you have a hot room (and it was an unseasonably warm weekend!). The night manager brought me a fan that sat on the floor but was too low to hit the bed so I was uncomfortable and did not sleep well, this was the only thing that marred an otherwise great stay.
natros_oxide from: Marco Island, Florida
Published Date: Aug, 2, 2020 Travel Date: Aug, 1, 2020 Rating: 1
i guess for whitefish, which is not a nice town, this would be your best bet. but the room smelled terrible. the AC didnt work. half of the staff werent wearing masks (this was the summer of covid). there was no room service, and no bins anywhere for trash/ dirty towels. the bar tender was surly and didnt really know how to make drinks. decent views from the rooftop. the restaurant was ok. overall was unimpressed.
CarrieD1027 from: Round Rock, Texas
Published Date: Jul, 22, 2020 Travel Date: Jul, 1, 2020 Rating: 5
Great one week stay at the Firebrand Hotel
We enjoyed our one week stay in a double queen room at the Firebrand. The rooms were not overly large, but big enough for the amount of time we stayed in the room. The bathrooms are very nice and generously sized. The beds are extremely comfortable, which is rare in a hotel room bed. We enjoyed breakfast at the hotel dining area on probably 5 of the days of our stay. The french toast, bacon, and scrambled eggs were delicious. We found the front desk workers to be very helpful whenever we needed anything or had a question. The hotel has suspended daily room service, but they are willing to do room service when requested. We requested a full service twice during our stay, and towel changes more than that. If you have 4 people in the room, there really are not enough places to hang towels to dry. The hotel is very centrally located to be able to walk to dinner at a variety of restaurants, the Sweet Peaks ice cream shop, souvenir shops, etc. The drive to the west entrance of Glacier National Park is only about 30 minutes. Once you get into the park, the scenery along the drive is so gorgeous, it seems to take no time at all to get to any of the popular trails. We would definitely stay here again if we were in the Whitefish area or going to the west end of Glacier National Park.
- Rooms: 5
- Cleanliness: 5
- Service: 5
Sydney Loves F from: Seattle, Washington
Published Date: Jul, 16, 2020 Travel Date: Jul, 1, 2020 Rating: 5
LOVED the Firebrand Hotel
We just wrapped up a week in Whitefish at The Firebrand and LOVED our experience at the hotel. The location is in the heart of town, the rooms were perfect, bathrooms were huge, and the view from the rooftop deck were phenomenal. We were traveling with our kiddos and loved being able to walk just 2 blocks to a small park with a fun zipline. We wore our masks in common areas due to COVID and had dinner + drinks on the hotel patio several times. Really amazing location if you want to explore Whitefish and within walking distance to a variety of restaurants if you want to order food for take-out. The only downside was that we didn't get daily housekeeping due to COVID, but they made it very easy to call the front desk and get anything that we needed. We will definitely be back!
- Rooms: 5
- Location: 5
- Service: 5