USPL Reviews Provided by
The Firebrand Hotel
Michael R from: London, England
Published Date: Oct, 14, 2021 Travel Date: Oct, 1, 2021 Rating: 3
Overpriced with nothing special
Website makes it seem like this is some flash boutique hotel. It isn't and is therefor way overpriced. The room was an average size, with a view of a parking lot. The bathroom was large but no great shakes. There are no maps or brochures in the lobby. (I did get a map from the front desk eventually - they had to photocopy their laminated version.) No help with bags, but because we were on the ground floor not a big deal.
The main pluses are 1) great roof terrace with great views of hills. Fires were lit when the sun went down. 2) super location near everything and importantly to the Amtrak station where trains leave at 07:20.
- Rooms: 3
- Cleanliness: 4
- Service: 3
TravelerPhiladelphia from: Philadelphia, Pennsylvania
Published Date: Sep, 4, 2021 Travel Date: Aug, 1, 2021 Rating: 5
Very Enjoyable Stay
Stayed here for 4 nights. Booked a few months ago, so price was reasonable. The location is as perfect as can be. Whitefish is small, so no matter where you are downtown, you’re just a few blocks from the hotel. The food was very good, not amazing, but certainly tasty. The cocktails and the beautiful roof deck were also nice. True that housekeeping has to be specially arranged, but that’s the way it is these days. We frequently ran into housekeeping staff in the hallway and they always asked if we needed towels, soap, etc. The hotel’s staff is super nice — special praise to Chloe who handled the entire dining room at breakfast all by herself on 2 mornings!
The Firebrand is a very comfortable, convenient place to spend a few days in a wonderful small town.
- Value: 5
- Cleanliness: 5
- Service: 5
LizGJJJL from: Boston, Massachusetts
Trip Type: Family
Published Date: Aug, 16, 2021 Travel Date: Aug, 1, 2021 Rating: 3
We stayed for 3 nights in August 2021.
For $500+ a night, I expected a cleaner boutique hotel with greater attention to small details. As previous reviewers have stated, there is nothing special about this hotel.
1. The location is in downtown Whitefish, a cute town with several great restaurants. It is about 25 miles west of Glacier National Park.
2. The king size room had a good sized bathroom.
3. Abby, a server in the “restaurant/lounge” area was friendly. She provided good service during our dinner. I enjoyed the duck confit.
4. The music provided by Eric Alan on Wednesday night was fun!
5. Nice area on the rooftop, but…
1. Cleanliness!! The tall closets in our bedroom reeked of mildew. There was someone’s shoes left in the closet from a previous occupant. Do they clean the closets? The ice bucket had not been cleaned and the sheets were damp.
2. The shower leaked; therefore, the bathmat became soaking wet after every shower.
3. Our room was on the 2nd floor. The walls are thin and noise could be heard from adjacent rooms and rooms above.
4. Due to Covid, housekeeping is scheduled. We arranged for housekeeping on one morning. We were surprised that they did not restock toiletries in the bathroom. (One small sized bar of soap is provided on arrival. Why not 2 bars of soap for the shower AND the sink area?)
5. No service on the rooftop for beverages. Wobbly/broken tiles by the hot tub.
We will not stay at the Firebrand Hotel again.
jeromek714 from: Hilton Head, South Carolina
Trip Type: Family
Published Date: Aug, 2, 2021 Travel Date: Jul, 1, 2021 Rating: 5
Beautiful hotel located walking distance from restaurants, bars, and shopping. Very comfortable room accommodations. Only 40 minutes from Glacier NP and only 15 minutes from the Blue Moon bar and rodeo. The rodeo is a must see, every Thursday during the summer.
Published Date: Jul, 19, 2021 Travel Date: Jul, 1, 2021 Rating: 2
Nice atmosphere. Went for happy hour- my wife and I had two cocktails each and over a $50 tab. It is a tourist town and peak season so while a little pricey to be expected. What did peeve me however was an attempt to charge an additional fee for the cocktail I ordered, a Manhattan. Traditionally, it is served up (no ice) though occasionally some will serve on rocks. I specified up and apparently they wanted to charge an additional $4 for the bartender NOT to put ice in my drink. I understand charges for subbing top shelf for well and other additions but it was the same drink minus the ice. WTF?!?
I will note that the host was nice enough to remove the fee when questioned but still very weird.