USPL Reviews Provided by
The Firebrand Hotel
TripAdvisor Traveler Rating: 372 reviews
A week with the Montana Veterans Support Team
User: Mervin L from: Cypress, California
Trip Type: Couples
Published Date: Sep, 15, 2022
Travel Date: Sep, 1, 2022
Rating: 5
My wife and I had the pleasure of staying at this hotel for a week compliments of the Whitefish Veterans Support Team. Everyone was so friendly, from the front desk, to Christine, the bartender, and, Abby, who makes the best coffee drinks, to server John, who waited on us with a great attitude!! Food was amazing!! Hopefully the chef is back and ok. Rooms were clean and beds so comfortable. Looking forward to returning soon. Thank you WVST and to the Firebrand Hotel. Mervin and Kathy

Charming hotel in Whitefish!
User: jackkB3285WY from: Charleston, South Carolina
Trip Type: Family
Published Date: Sep, 13, 2022
Travel Date: Sep, 1, 2022
Rating: 5
Great hotel, charming town! The bar are rooftop are the best part. My family and I visited Whitefish while visiting Glacier NP. The rooftop deck is top notch, the bar and restaurant staff were friendly and courteous. Close proximity to restaurants and attractions to the fun of Whitefish.

A fabulous getaway in Whitefish MT
User: RandyBeaverCreek from: Beaver Creek
Trip Type: Solo travel
Published Date: Aug, 31, 2022
Travel Date: Aug, 1, 2022
Rating: 5
The housekeeping was impeccable. The staff was professional, friendly and efficient. They had answers to all of my questions about the area. I had a small issue with my room upon check in and it was handled personally by the GM. You could not ask for more attentive customer care and hospitality.
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All it has is location.
User: JALeklem from: Orlando, Florida
Trip Type: Couples
Published Date: Aug, 19, 2022
Travel Date: Aug, 1, 2022
Rating: 1
The only thing it has going for it is the location one block from the main shopping street. The rooms are marginally appointed. The is a small desk chair but nothing else in the way of a reading chair. The room is average size. The bathroom and shower are nice. The shower head in our room hadn’t been cleaned in a while. It had scale all over it. The front staff was inconsistent. A few were indifferent while two others were personable. We ate at the restaurant once and the food was great. Our waiter was inattentive. You would be well served to find another property such as the sister property on the lake.

Great hotel without a doubt...but overpriced even during high season
User: HSTTraveler from: Chicago, Illinois
Trip Type: Couples
Published Date: Jul, 5, 2022
Travel Date: Jun, 1, 2022
Rating: 4
So I knew that this hotel was the most expensive in the Whitefish area, but I wanted all that it had to offer: spa on site, high quality rooms (after spending 3-4 days in Glacier National Park at historic but limited services hotels, it was nice to have AC, hot tub, and more luxurious settings), walking distance to everything downtown (performing arts center across the street), and amenities like bikes to ride around and shuttle service to airport. So I went in knowing i was paying a premium during high season. The value for the amount spent is borderline, but I expected an elite experience. Perhaps I was expecting too much. Yes you can read all the reviews about the location, the very nicely done rooftop deck with a nice hot tub, excellent seating, and great views. The rooms were nice but a tad bit deceiving, like the shower looks like this high pressure showerhead that would drench (in a good way) whomever is in the shower, but it was just average pressure shower. Plus the room was exceptionally dusty. There were some shelves with a coating of dust on them. I heard that they had some trouble with the housekeeping staff. Again, a post-COVID era challenge, finding people who do the work, but still for this cost, i expected nothing but the best. Also I found many of the staff lacking. I was impressed with the spa team, but the front desk wasn't always that helpful and the bartender couldn't wait to rush us out of the bar on a Saturday night. So much for enjoying a relaxing drink at the bar. I think he was eyeing heading over to the Remington as soon as his shift was over. There's no bellman, even though I stayed at hotels in the area for like 30-400% of the cost of this place, and they had helpful bellmen. Would I stay there again? Perhaps, but only off-season, there's no way to justify their exorbitant pricing. I could see knocking off $150-$200 a night and the benefits would be worth it.
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