USPL Reviews Provided by
Gray Wolf Inn and Suites
TripAdvisor Traveler Rating: 1135 reviews
Excellent service, but dated rooms.
User: Jaz187 from: Cold Ash, United Kingdom
Trip Type: Friends getaway
Published Date: Jun, 15, 2024
Travel Date: Jun, 1, 2024
Rating: 4
Absolutely excellent service and so much included, even a free laundry room!! The rooms were a decent size, but dated and the bench was stained and needs replacing. The location was fantastic, walking distance to everything and opposite the Grizzly bear place, which we enjoyed.

Most Expensive, Yet Dirtiest Hotel I've Ever Stayed In. Beware.
User: Joe P from:
Published Date: Jun, 13, 2024
Travel Date: Jun, 1, 2024
Rating: 1
I don't get the 5 star reviews. I paid nearly $1200 for 2 adults for 2 nights and yet it was the dirtiest hotel room I've ever rented in 60+ years! This hotel is out to gouge Yellowstone tourists on price, just like all the rest in West Yellowstone, yet it's just an average hotel with a few large suites that are the size of an efficiency, but it is old and DIRTY. That's right, the rooms are dirty, so brace yourself for that! I grew up on a farm, and camp outdoors often, and it was too dirty for me, so some of you wouldn't be able to tolerate this level of dirt and grime. Our room had filthy dirty carpet that hadn't been shampooed in the past 2 years. I even found a long lost Bissell vacumn nozzle way back behind the headboard, next to the BED BUG MONITORING DEVICES. The couch was so filthy, it should be tossed out or burned, it looked like something you'd see ar the curb, and was also worn out. I was uncomfortable about bed bugs just sitting on it. The ugly coffee table, likewise looked like something you'd see at the curb for the garbage men to haul away, it had long and plentiful scratches all over it. We arrived late and had to pay in advance, so we couldn't change hotels. The mattresses were very old, but not uncomfortable. The suite was roomy and had a fridge, microwave, pots, silverware, a big PRO. But the CON was we had to check the beds for bedbugs, as the dirty room screamed "bedbugs". One queen mattress had a zip-up cover, the other did not (why?), and thankfully no bedbugs. Instead, we found wall-mounted electronic BED BUG MONITORING DEVICES installed at the head of each bed, thus confirming our suspicions to check for bed bugs. But, one of the two repeller devices mounted at the head of each queen matress was unplugged?? Again, why? And for how long??Why buy and install electronic bed bug repellers and leave one unplugged? Wary of bed bug issues, we made sure to set our suitcases on the racks, and in the tub, off the obviously dirty and long-overdue-for-replacement ugly brown carpeting. The breakfast was just so-so. No real food. Nothing to brag about. Not a real breakfast with scrambled eggs or bacon or sausage on either day. They did provide two nice bottles of mineral water in the fridge. And, there is a filtered water dispenser near the lobby. Two PROs. A major CON is that there is only one elevator and it's located at the far rear end of the entire hotel, which caused us headaches. What really pissed me off is that after gouging me with the highest hotel room fees I ever paid in my life, they tried to charge me some junk amenity fees on check-out: $15.00/night amenity fee??? For what amenity? The bottled water? The bed bug monitoring? I paid for a suite and got a grimy dirty suite with old worn out furniture and dirty carpet, a joke of a breakfast and non-functional bed bug monitors, and they wanna sneak in an extra junk charge on checkout, without a word about it on check-in?? It's just too much. How greedy! I made them reverse their sneaky amenity fee, and you should, too. After all, you'll need to do your own bed bug monitoring, and if you expect clean carpets, you better just go rent a carpet shampooer, cause these folks don't give a damn about the cleanliness of your room. This hotel needs new management, new carpeting, new furniture throughout. And a better breakfast. I'd never stay there again. Don't say I didn't warn you. We loved Yellowstone but we'd never stay here again.

Good Hotel
User: clande2019 from:
Published Date: Jun, 2, 2024
Travel Date: May, 1, 2024
Rating: 4
We transferred to the grey wolf inn halfway through our trip. Even though, our previous hotel an the inn were both listed as 2 stars, grey wolf inn was far superior. The rooms were bigger, more modern, and better maintained than the other hotel. Plus, we had the added benefit and a pleasant surprise of a Wolf wake up call starting around 5am from the wolf rehab facility across the street.

Great Place to Stay While Visiting Yellowstone
User: Debbie L from:
Published Date: May, 30, 2024
Travel Date: May, 1, 2024
Rating: 5
We thoroughly enjoy stay at Gray Wolf Inn! The facility was clean, quiet, safe, and the employees were very friendly and accommodating! The Inn is in a quiet area of West Yellowstone, and we were very comfortable in the environment. The camp fires and complimentary smores were a fun addition!

Stay at Gray wolf
User: Kelly M from:
Published Date: May, 28, 2024
Travel Date: May, 1, 2024
Rating: 2
Came in with friends to enjoy Yellowstone’s which we did but the stay wasn’t that pleasant, front desk person energy was off which made me uncomfortable. But breakfast was okay and the room was alright but dust was a big issue. Would visit again probably not this hotel though :)

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