When we checked in, the two queen room was not clean. Toothpaste in the sink. Shads of toilet paper on the carpeting throughout the room. Counters had not been cleaned as remains/water stains were evident from previous guests. Can only hope that the beds were made with new linens. Complained to staff. We left to eat dinner and on our return, the sink had been cleaned but nothing else. Housekeeping came back and with us pointing out all the crap around the room, it was cleaned. Next morning at breakfast, I politely asked staff for plastic silverware as the dispensers were empty. I was gruffly told, " I am busy, I will get to it". Noted that not far away, the front desk had three employees not doing much. One had his head down on the counter. Second one was texting on her phone. Third one looked like he was playing games on his phone. Breakfast itself was ok. We were with a tour bus so we could not just change accommodations. I would never return to this place.

Close to Yellowstone and walking distance to many shops, restaurants and attractions such as IMax and Wolf Sanctuary. This hotels footprint is long hallways so you could walk a long ways to ONLY ELEVATOR that works, not well and then when get on 2nd floor walk all the way back to your room which in relation to front desk is within 30 ft. As noted in another review, they have two elevators - one at back of building and one NON-WORKING one at front of building. The rooms themselves were okay and clean but need to be refreshed. The bathroom tile work is crumbling around doors is just one thing which needs addressed. The locations is such that noise is not a factor. Breakfast wasn't great, they had mexican taco sticks which were more deep fried and reheated with little flavor, the rest was more continental though they had cold boiled eggs. There was another hotel next to ours but not certain if it was better or not. I believe the tour company picked this for location so we could go to various restaurants and shops.

This place was dirty. Rooms were not clean. Front elevator didn’t work and second elevator was not working properly. The breakfast was terrible. Fruit that was rotten. Very little food for the amount of guests. Staff was unfriendly. Asked for wake up call three times. We never got one. One of the worst places we have ever stayed!

Great place to stay. Just outside the park entrance. Lots of nice little touches like ice cream and smores for the kids, water bottles etc. Friendly staff and good facilities. Only had one night but felt we’d have liked longer. Would definitely stay again if back in the area.

Amber Sullivan 1/5 just now on Google Man I don't have 1 nice thing to say about this place. We were worried based off a recent review a month before our stay buy was hoping that review was wrong. First when we checked in staff was inattentive and had ear buds in. He acted as though we were bothering him to check in. After inspecting our room we found nasty stains on the bed mattress and mattress pad. It made me doubt the sheets were even changed. The casing around the box spring and bed were torn. Beds had pest monitors behind them. Showers had mold. When we showed the pictures of the bed to the staff that just said ewww thats nasty. Took them over an hr to have someone change the sheets. Not once did they offer to compensate us or change rooms. The shower was out of soap and when we called the front desk he said if we want more we could come down and get it. It was pure torture staying the 3 nights. For the cost of the 3 nights the other 2 air b and b we stayed at were so much nicer. This hotel shouldn't have costed more then $50. It was such a rip off at $400 a night. Don't stay here.