USPL Reviews Provided by
Crater Lake Lodge
CentralCoast2 from: Baywood Park, California
Published Date: Nov, 12, 2020 Travel Date: Sep, 1, 2020 Rating: 5
Great National Park Lodge
Crater Lake Lodge upholds the tradition of the great National Park Lodges like the Ahwahnee in Yosemite or Old Faithful Lodge in Yellowstone. The Lodge has a beautiful view of the lake. We arrived on the day the fires started in Oregon & Washington. When we arrived the area was clear of smoke but the Lodge didn’t have power. They gave us the option to stay or leave with a full refund. Public areas were using a generator but the rooms didn’t have power. They did have heat. We had flashlights in the car so we chose to stay. We are so glad that we did.
They staff was amazing. They were doing everything possible to make the guests comfortable. They kept the restaurant open so the arriving guests could eat. We had a wonderful meal and then settled into our room. It was like camping but more comfortable!! The beds were really nice. The room was spacious. The next day after a hearty breakfast we drove the Rim Road. What amazing views. Crater Lake is something you need to see to appreciate the incredible blue of the lake and dramatic cliffs rising from the lake. We returned to the Lodge in the early evening and enjoyed another amazing dinner. We watched the sunset. The smoke was starting to filter into the park by then. Later that evening the power came on. We had an amazing stay here. We would highly recommend the Lodge.
- Rooms: 5
- Cleanliness: 5
- Service: 5
BKSNtravel from: Indianapolis, Indiana
Trip Type: Solo travel
Published Date: Oct, 11, 2020 Travel Date: Oct, 1, 2020 Rating: 4
I stayed 2 nights in a room overlooking the lake. I found the lodge to be nice than most national park lodges. The location is spectacular. The rocking chairs overlooking the lake are a treasure if you can get one. I was visiting the last weekend the hotel was open in Oct 9-11, it was relatively quiet at the park. Friday the skies were clear but smoke was over the lake. Saturday rain and snow covered the lake and views were very limited. Regardless I found the lodge very comfortable and the food good.
Published Date: Oct, 10, 2020 Travel Date: Oct, 1, 2020 Rating: 2
Crater Lake in the Smoke
We just got back from Crater Lake Lodge which was a gift for my husband’s birthday. Arriving early at 1:30, we stopped in to ask if our room would be ready earlier than the 4:00 check-in. The friendly person at check-in desk said to check back in an hour. We checked back at every hour and it still wasn’t ready at 4:00.
The second person at check-in was not friendly at all. Each time I checked back at her request, I thought I was an inconvenience. First room was not a lake view that we had reserved. Finally at 4:45, we got into our corner room which was spacious. Most of the view was of the side pathway though. Since it was smoky, one could barely see the lake. There were strange noises at night making it difficult to sleep. Our internet worked fine in the room we were in, but not in other places in the lodge.
The buffet dinner is pricey at $47 and only option for dinner. Food was good and staff there very friendly, but I would rather have options of food. For $291 (with the tax); we won’t be back. Our room was a deluxe lake side room with 2 queen beds.
- Rooms: 2
- Value: 1
- Service: 1
Biyahera-Pin from: San Francisco, California
Published Date: Oct, 9, 2020 Travel Date: Jul, 1, 2020 Rating: 2
We paid $287 for one night! We transferred rooms 3 times, so our time was wasted. First room - toilet was not clean & bed not made properly. It looked like someone sat on it. I complained so we were transferred to another room but there was no shower. Only bathtub and I wasn't told that before transferring to that room. We were transferred to another room with a shower, cleaner toilet but the coffee maker was so dusty. They claimed at that time that their rooms was sanitized and followed Covid protocol, but it wasn't. Room was very small too. Convenient & perfect location though.
- Rooms: 2
- Cleanliness: 2
- Service: 2
Hornets68 from: Stockton, California
Published Date: Oct, 9, 2020 Travel Date: Sep, 1, 2020 Rating: 3
Lovely lodge, inferior rooms
Crater Lake Lodge is a beautiful, old national park lodge, but as with most old national park lodges the rooms are less than standard. They are old, dated and spartan. We traveled with another couple and had 2 rooms reserved, a lake view room and a less expensive mountain view were all we were able to get. They chose the mountain view room, which was very large an spacious. Only one of the two rooms was ready when we checked in. Luckily, it was the large room so we were able to put all our luggage there until our room was ready. Our lakeview room was exceptionally small, hardly any room for two suitcases. No AC and the provided tower fan was noisy and didn't move the air much. We were able to have the windows open, but it was so smoky we wound up keeping them closed. The upside of our room was the beautiful view of the lake (although it was obscured by wild fire smoke part of the time). We had to ask for bath soap. The room was clean and sanitized and we had brand new bath linens with the tags still on them. Due to Covid-19 restrictions access to the lodge was limited to lodge guests only, which was nice because we were able to easily get a terrace table for a relaxing afternoon drink. Bar service was friendly and quick. No so much with check-in service. The person who checked us into the first room never smiled and we felt like we were imposing on her. The reception clerk who checked us in when we came back for our second room was much more friendly and outgoing. She apologized that both rooms weren't ready at the same time. I would stay here and splurge just once for the gorgeous view, but one stay is enough for the high price of the rooms.
- Value: 1
- Location: 5
- Service: 3