vor 1 Stunde Neu As a foreign visitor to the U.S., I’ve traveled and stayed in a wide range of hotels — but nothing prepared me for the level of disrespect, hostility, and outright bias I experienced at this property. I arrived very early, fully aware that I might need to wait for check-in. I wasn’t asking for anything special — just to be acknowledged and treated with basic respect. What I didn’t expect was to be treated like an unwelcome intruder. The woman at the front desk looked at me with immediate hostility — not even a basic greeting. Her tone was cold, her body language was aggressive, and her overall attitude made it crystal clear that I am not welcome. The worst part? While I was still standing there, she exchanged smug, condescending looks with nearby guests who appeared to be locals, then laughed in my direction while chatting with them. Moments later, her demeanor flipped — all smiles and friendliness — when those same guests asked for something. The contrast was shocking. It wasn’t subtle. It felt racist. This was someone who clearly should not be working in hospitality. Hospitality requires empathy, professionalism, and the ability to treat all guests with dignity — regardless of where they come from. This front desk agent failed on every level. Her behavior was not only inappropriate, it was toxic. Whether rooted in ignorance, local small-mindedness, or something more malicious, the way I was treated as a foreigner was unacceptable. No guest — especially someone traveling from abroad — should be made to feel belittled, excluded, or humiliated like this. When I asked for a receipt, I was brushed off with a cold, “It’s just an authorization, not a charge,” with zero explanation and maximum attitude. I’m familiar with hotel policies — I wasn’t confused. I was being talked down to, intentionally. The room was yet another disappointment: overpriced, unclean, and far below any reasonable standard for the price. For what I paid, the quality was unacceptable. This hotel fails on every level — customer service, hospitality, and basic human decency. If you are an international traveler or visiting the U.S. from abroad, I strongly urge you to avoid this place. The treatment I received suggests a biased and unwelcoming attitude toward foreign guests. They clearly do not value or respect all visitors equally. It’s simply not worth your time, money, or peace of mind.

Shani was very friendly, helpful, and provided information about things to do and see! She made my stay very enjoyable. The man, I,didn't get his name, was also very courteous and helpful! The breakfast was good, too. It would have been great if the pool was working.

Staff was friendly and polite, room was comfortable, full supply of bathroom linens (most places only leave enough for 2 people), the 3 soap dispensers in the shower were a plus! Nice hot breakfast. Having two entrances to the room was nice.

Initially, this hotel seemed like a typical, “middle of the road” place…all the basic necessities but nothing outstanding and rather humble, until you’re actually there. Every single person there was the most helpful, kind, warm, and friendly possible, making me, there with my young adult autistic son, truly feel like I was among family. We both had disabilities, and they were helpful and accommodating in every way possible. The location couldn’t be better, being less than a mile into downtown and conveniently located nearby every possible need. I would highly recommend and return here anytime.

The room was very strange. It had two connecting room doors and one of them the door knob was falling off and you could look through to the other room. Also the walls must be very then and it was very loud all night. But the worst is they were doing laundry at 2am and it shook the bed so hard I had to call and ask them to shut the washing machine off. There are a few other small issues such as no soap in the bathroom. Normally not a problem but we were there unexpectedly do to a family emergency. Needless to say we woukd have been better off sleeping in our truck.