USPL Reviews Provided by
Holiday Inn West Yellowstone, an IHG Hotel
John B from: United States
Published Date: May, 21, 2023 Travel Date: May, 1, 2023 Rating: 4
Decent place. Could use some updating. Conveniently located within walking distance to shops and restaurants downtown. Has a connected restaurant that was pretty good. Odd elevator access makes for a bottleneck at door.
- Value: 4
- Location: 4
- Service: 4
560kristic from: New Orleans, Louisiana
Trip Type: Couples
Published Date: May, 13, 2023 Travel Date: May, 1, 2023 Rating: 2
NO HOT WATER!
As a platinum IHG member, I was disappointed in my stay. We were in a room with a hot tub. After touring Yellowstone (9:00pm), we were looking forward to taking the chill off the bones…we had NO HOT WATER…NONE! The front desk told us it was due to the influx of guests and that housekeeping had just finished laundry. Really?…doing laundry at a peak time that guests would be getting ready to go to bed! Solution: front desk clerk can do laundry (including folding) from Midnight to 3am), what else would they be doing?
On a positive note, the front desk clerk was friendly when responding to our complaint. We know that it was not her fault, other than telling housekeepers that she would take care of doing laundry. Another positive, the best were very comfortable and over all a nice room.
CurtisTalls from: Virginia Beach, Virginia
Published Date: Apr, 6, 2023 Travel Date: May, 1, 2022 Rating: 4
Your One Stop Shop for Yellowstone.
(actually stayed May of 2021) This hotel is straight up in the middle of all of it. Very central and easy to walk to shops and restaurants. The rooms were clean and decent in size. The looks of the property is old, but that's kind of the aesthetic of the place. The hot tub was a nice bonus. Would recommend and stay again.
- Value: 4
- Location: 5
- Service: 4
Published Date: Feb, 22, 2023 Travel Date: Jan, 1, 2023 Rating: 5
Snow mobile with tobi
Service was great Mikey was awesome what ever your needs and the breakfast was awesome every day. very clean. Pool and jacuzzi was fun. Close to anything you need to do or eat at night. Beds were very comfortable
Dawn D from: WINNIPEG
Published Date: Nov, 2, 2022 Travel Date: Oct, 1, 2022 Rating: 5
Above and beyond!
We chose this hotel after car trouble in the park and couldn't believe our luck at how wonderful and accommodating the manager Chris, and his staff would be. The rooms are well equipped and clean. The restaurant was very handy as we were without a car at a time when lots of things are closing. The hotel provided a shuttle service for us to go purchase new tires at a nearby town and were very gracious with a late check out time as we had tons of luggage and a pet in tow. We can't thank you enough and highly recommend this hotel to anyone passing through.