When searching for this hotel, it came up as a 2-star but my experience here says it should be rated at 3 stars. Welcoming lobby, good parking, comfortable beds, and really nice amenities. The coffee/hot chocolate bar in the lobby was very much appreciated. Breakfast was varied and had good protein options. The large guest room was comfortably furnished with everything one could need. While I did not use the fitness center, the swimming pool and hot tub areas were enjoyable and maintained. The guest room was in the main building with the lobby; the pool area was in a secondary building that is apparently undergoing a complete remodel in conjunction with a new hotel umbrella. I would welcome a chance to stay here again.

Perfect location, great breakfast, big rooms, nice pool for the kids and hot tubs for the parents. Friendly helpful staff that was great with advice not just for Yellowstone National Park but also for in and around West Yellowstone and getting around the greater area off the beaten path.

Hotel was a little pricey for the area, however it was a very nice stay. The whole location was very clean, central to many things. The pool with the waterslide was fun. The breakfast area if large and comfortable, however on one the days the hot option was breakfast burritos which is not something that we enjoy. In saying that, there were still other options. Would stay again if we visit yellow stone

We had such a nice 6-night stay at this hotel. The rooms were clean and the beds comfortable, what really made our visit special was the incredible staff. Sam and Lori went above and beyond to make us feel welcome and gave us really great recommendations of things to do, places to eat, and must-see sights in the area. Their kindness and genuine care for the guests made all the difference. It's not often that you find a hotel where the staff truly shine, but Sam and Lori definitely helped make our experience unforgettable. Highly recommend staying here if you're visiting West Yellowstone!

Breakfast area was dirty. Food on floor. Never filled any of the breakfast food very slim pickings tables dirty booth had food on them. Garbage can overflowing asked if we could get a refill was told they were out of it was down way before breakfast was over actually ended up canceling our second night