USPL Reviews Provided by
Days Inn by Wyndham West Yellowstone
TripAdvisor Traveler Rating: 989 reviews
Overpriced and in need or real renovation
User: Amissos22 from: Philadelphia, Pennsylvania
Published Date: Jun, 18, 2024
Travel Date: Jun, 1, 2024
Rating: 3
A poorly renovated hotel with clean rooms, dated furniture, hallway rugs that need cleaning and strange room service (they don't make beds unless you ask for it). Breakfast is fine but not on the healthy side. Tacky notices in room about removing iron boards, sheets etc. Way overpriced for what it offers, but that's West Yellowstone for you! Staff are helpful.
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Mistakes Happen but Really?
User: Daniel H from:
Published Date: Jun, 17, 2024
Travel Date: Jun, 1, 2024
Rating: 2
Unfortunately, it was my error that I booked a room on the wrong day, however, the service I received when I went to check in today was extremely rude and frustrating. Being laughed at for a human error and being told, sorry we are keeping your $300 dollars with no other recourse is super unfortunate. I have worked in the industry for a long time and I understand cancellation policies and some fee is owed for the mistake - however I would hope that a replicable hotel would see I never checked in, and that they never called to see if I was coming - and want to make it right. Now I have to pay another $300. I am hoping for some recourse and help for the mistake.
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Awesome
User: vfencing from:
Published Date: Jun, 14, 2024
Travel Date: Jun, 1, 2024
Rating: 5
Awesome place with a gift basket waiting for you in the room. Great free breakfast and lovely people working there. The hot tub was great as there was two and can watch the kids in the pool. Comfortable beds and close to places to eat. Also close to the gas stations. Would highly recommend.
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Convenient, affordable, family friendly
User: janelmerkwan from:
Trip Type: Family
Published Date: Jun, 10, 2024
Travel Date: Jun, 1, 2024
Rating: 5
We loved our time here! Large rooms, which was great with four people in one room. Pool and spa and water slide were perfect for our kids! Breakfast was wonderful and the staff was helpful and friendly
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Wonderful Experience! Great customer service from Kensi
User: Harris9714 from:
Published Date: Jun, 7, 2024
Travel Date: May, 1, 2024
Rating: 5
Our experience here was excellent! Wonderful customer service especially from Kensi at the front desk and the morning breakfast staff. The hotel was extremely clean and was always being maintained. The beds were very comfortable. I would come back here for sure. We loved this little gem!
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