USPL Reviews Provided by
The Ridgeline Hotel At Yellowstone Ascend Hotel Collection
TripAdvisor Traveler Rating: 1143 reviews
Great view and good service
User: SabrenaL_13 from: Palm Bay, Florida
Trip Type: Family
Published Date: Aug, 4, 2022
Travel Date: May, 1, 2022
Rating: 3
We were there in May before the floods but the hotel was right on the river with nice views. The rooms were comfortable. Loved that the wildlife just strolled through parking lot. It is a good base for visiting Yellowstone as it is only a couple miles from entrance. The bar food was ok but the restaurant was closed so I cannot speak to that. The morning breakfast was buffet style and was ok. Hotel was in walking distance to a grocery store, other restaurants and the visitor center. The staff was friendly and helpful. I would stay here again.
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Nice Place To Be Stranded
User: 732brantm from: Novato, California
Trip Type: Couples
Published Date: Jun, 22, 2022
Travel Date: Jun, 1, 2022
Rating: 4
We arrived at the Ridgeline on the afternoon of 12 June. We had to dodge around rocks on the road from Yellowstone. Shortly after we passed, the road was closed. Then the river washed out the only other way in or out of Gardiner (hwy 89 to the north). We spent two nights at the Ridgeline. The people there could not have been nicer.
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Four nights and no problems
User: Cruising-along from: Lake Stevens, Washington
Trip Type: Family
Published Date: Jun, 6, 2022
Travel Date: Jun, 1, 2022
Rating: 4
I don't understand some of the recent negative reviews. We go to Yellowstone every year and have stayed in nearly all the properties in Gardiner and in the park and we found the Ridgeline to be on a par with almost every other property. Gardiner, Montana isn't a 5-star area! As for cost, it's well-known that Yellowstone is very expensive if you don't book far in advance. Don't expect a great deal if you wait until later to book -- if you can find anything available at all. We always book 6-12 months in advance. We stayed 4 nights and had absolutely no problems. The staff were all friendly and very helpful. Because of Covid there was no daily housekeeping (but we've found that to be the case all around the country in the last 2 years). Anything we needed was supplied quickly and with no problem at all. The shower had nice pressure and plenty of hot water. Our room was spacious, clean, and the bed and pillows were comfortable. We didn't need the heat, but the A/C worked fine. We used the pool 3 times and it was well maintained and clean.. The only possible improvement I would ask for is to have breakfast included or at least an offer of "grab and go". Instead, there is a breakfast buffet offered for $14.95. We took advantage of that once, but all the other mornings we just had fruit etc. in our room. There are plenty of restaurants nearby.
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Horrible!
User: P5994EWrenef from: Jacksonville, North Carolina
Trip Type: Couples
Published Date: May, 30, 2022
Travel Date: May, 1, 2022
Rating: 1
Unbelievably overpriced and underwhelming. It is clean, but the room had a funny chemical smell so I opened the window to air it out. That’s the best I can say. Don’t expect a view, or anything but a low end motel room for $300+. Shower is a weird 70’s era fiberglass clam shell. Hard to describe. Total disgrace for Choice hotels. Don’t even think about breakfast. No such thing here. Awful.

Stay Away
User: 246albertg from: Scottsdale, Arizona
Trip Type: Family
Published Date: May, 20, 2022
Travel Date: May, 1, 2022
Rating: 2
Where do I start. Check in staff was just running through the motions. No niceties. Then we went to our room.....as my hubby was bringing in our luggage I decided to check out the room. Started with the heater/ac. As it was only about 39 degrees that day, I tried to start the heat. Nothing happened, I tried again, nothing happened. My hubby was then finishing bringing everything in from the parking area to the second floor, (no elevators) which to be fair we knew at time of booking. I called the front desk, he said that sometime happens and he would send maintenance to "reset" the unit. We waited 15 minutes, in the cold. Now it was almost 5pm so I was worried maintenance would not be in much longer. I recalled the Front Dest and he said "I don't have time for this, come to the office and I'll give you another room. We got our second room and I tried the heating right away, before bringing in luggage, ok it worked. I helped my hubby with the luggage, we were tired, and hungry so we just left for dinner. When we returned, ready to head for bed. Toilet would not flush. It was 8pm, my hubby opened up the back of the toilet and fixed by hand the handle. Then ready for a shower, I tried to adjust the shower head and it almost fell out of the wall. We made do. This property was a complete disappointment....to say the least PS. There is also NO free breakfast. They give you a coupon for a $15 Breakfast Buffet next door! That's $30 for a couple, not disclosed in their website
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