The hotel had a Mesa-Verde theme which was unique since I have not see a Holiday Inn Express do this before. The rooms also continued the lobby theme and were clean. Laundry services next door were a plus after a roadtrip. Candice, I hope I spelled it correctly, provided outstanding service to my family and I during our visit on September 4th! Someone gives this young woman a promotion!

Check in was easy and quick The room was decent sized and clean The room had a fridge and microwave and a big TV the AC worked well and wasn't too loud The sliding glass door had a broken lock, but only spiderman could climb up there so I guess not a big deal. The bath was decent size and clean The shower was somewhat hard to get a constant temp. not sure if diverter was broken or what. The bed was somewhat old and the mattress was a bit saggy in the middle. There were outlets on both sides of bed they had a gym but it was across the parking lot. it was actually pretty decent with free weights and a few machines. They had a pool which I didnt use Sleep quality was good Breakfast was good Overall a slightly worn but mostly comfortable holiday Inn

Very poor sound insulation between floors. I woke in the middle of the night thinking someone was creeping about our room and then it sounded as if someone was taking a shower in our bathroom! Sound seemed to radiate down the walls and into the room. Then when upstairs was leaving early, the sound of them walking across floor was very loud. Otherwise, a pretty standard HIE.

Very very in need of updating. The staff was very accommodating when I told them I did not feel safe near outside door and upgraded us to a pleasant room. Thank you. Breakfast was not very good. Eggs burnt. Oatmeal not there in the early breakfast times. Just not good.

The hotel was a bit dated but comfortable. The staff was pleasant and knowledgeable. The front desk recommended Tequila Mexican Restaurant, which we loved. We stayed in the family room with bunk beds for kids, which was a great family option. Our kids were surprised to find a video game console in their room. The laundry and the gym were in a separate building, which was slightly inconvenient. The hotel is about 10 minutes from the Mesa Verde entrance. We went on a cliff dwelling tour. To get to the actual site, you need to plan on about an hour's drive from the hotel since the road through the park is steep, long, and windy.