My room was pleasant, the beds comfortable, in a, great location For my needs, good , breakfast with many choices, the staff made me feel special and were attentive. The town itself had lots to offer close to lodging.

Stay far, far away from this hotel. Worse hotel experience EVER!!! The room was extremely filthy, ants and flying insects in the bathroom bathtub had black mud? in the bottom of it. I thought it was stained until my feet turned black and the water turned black. Sheets were gritty, No hot water in the shower/bathtub. No toilet paper when I checked in. Front desk clerk had to bring me some. Soaps and shampoo were just thrown onto the counter. Hair and weird black things were on the bedside table. Toilet seat was broken. Child above my room was jumping off the bed and stomping on the floor for hours. I called for early check in 2 days before my stay, yet I was told I never called. Again, stay far far away from this hotel.

Stayed here 3 nights. Room was a very good size with 2 beds, a sofa, table and coffee table. Beds very comfortable. Bath with shower, plenty of towels and toiletries, although I do miss having shower gel. Good coffee machine. Breakfast was good. Plenty of choice and did vary over the 3 days. Had Almond milk, which was a first for hotels this holiday. Staff were all very polite. I would like to thank the reception staff that accepted 2 emails relating to my medical insurance and printing off the relevant forms. Hotel is well located for restaurants and the Mesa Verde National Park. Only down side - both computers in reception decided not to work when I needed one and some of the sockets in the room didn't work. I would definitely return to this hotel if I was ever in the area. The hotel does get full, so if you require a downstairs room make sure you book in plenty of time and request one.

When we do road trips we often stay at Best Western properties or others in same price range (eg La Quinta, Holiday Inn, etc). Sadly this was not a property I would choose to stay in again, although I expect that it is one of the better motels to stay at in Cortez. It is definitely in need of remodeling, especially the public areas. the lobby and breakfast area are drab and poorly lit. The parking is confusing. The staff at the front desk were friendly however and generally helpful. the room itself was fairly large and was clean. In retrospect I wish we had just stayed in Durango as we were really in the area to see the national park. If you must stay in Cortez I guess I would call the hotel acceptable, but unless they were to remodel I would not want to stay there again.

I stayed just one night with my kid and was not satisfied at all. The room we had was dirty. For example, I found a dead bug beside the bed. A strange smell is in the room. The shower was ugly and looked like, its 30 years old. It doesn‘t feel comfortable at all