USPL Reviews Provided by
Best Western Turquoise Inn & Suites
TripAdvisor Traveler Rating: 1404 reviews
Quiet room in a safe courtyard
User: SDAnnie from: Rapid City, South Dakota
Published Date: Oct, 12, 2024
Travel Date: Oct, 1, 2024
Rating: 4
Motel is older but has had a lot of updates. Staff were very friendly. Plenty of parking. Our room was quiet and clean. We were right in front of the pool, but it was covered and not in service when we were there, so quiet. We walked to a great Mexican restaurant less than 2 blocks away. There are a lot of places to eat within walking distance. Breakfast was typical of most hot breakfasts. Plenty of room for seating.
Subratings:

Not the best
User: JohninBC from: Whitehorse, Yukon
Published Date: Sep, 25, 2024
Travel Date: Sep, 1, 2024
Rating: 3
It is an older property, and the rooms have been renovated. They are clean and have basic amenities. The rooms are dark, and need either a desk lamp or a floor lamp. Breakfast was poor, even on BW's not high scale.....limited selection, burnt scrambled eggs. Staff is friendly and seem to care. There are probably better properties in Cortez.
Subratings:

Disgusting.
User: Mark N from:
Trip Type: Couples
Published Date: Sep, 24, 2024
Travel Date: Sep, 1, 2024
Rating: 1
Filthy room, towels, sheets, sink, and tub. Abundant pet hair. Dirty socks on floor. Yellow and brown stained sheets and quilt. Hair and soap scum in sink and tub. Non-functioning shower, ice machine, fireplace, window screen torn and didn't fit. Disgusting. No smoke detector. Did not meet basic standards.

Friendly check-in, nice room, breakfast lacking, older hotel
User: Fred72024 from: Dillon, Montana
Published Date: Sep, 22, 2024
Travel Date: Sep, 1, 2024
Rating: 4
This is an older hotel, but our room was in a newer section. The room was spacious, front desk staff were great, beds/linens were comfortable, breakfast was lacking in quantity. The food employee could not keep the coffee & food supplied for the guests. It was a slow process to cook eggs & replenish coffee. Other food items were lacking or not as we expected of BW.

DIRTY AND SMELLY!!!
User: Milika H from: Orem, Utah
Trip Type: Couples
Published Date: Sep, 19, 2024
Travel Date: Sep, 1, 2024
Rating: 1
Malika was not friendly during the check-in process. The pool was green and the size of a typical hot tub, and it smelled like mold. We finally got to the room to find one of the jets in the jetted tub was broken, and the bottom of the tub had cracks. There was also hair and dirt were on the bottom of the tub. I always pull off the comforter to make sure linen looks clean, only to find a pee stain. I'm not so sure they were even clean or changed. After being in the room less than 5 minutes, we went back to front desk and she gave us another room, which was a downgrade, and she refused to adjust the price because I booked through a third party. We left and stayed at another hotel nearby.

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