USPL Reviews Provided by
Best Western Rocky Mountain Lodge
TripAdvisor Traveler Rating: 1164 reviews
The worst hotel experience ever.
User: Ben B from:
Published Date: Jun, 15, 2025
Travel Date: Jun, 1, 2025
Rating: 1
Service was horrible. The toilet overflowed and made us switch rooms. They canceled our shuttle 3 times after booking them a week in advance. The day we were leaving we had a shuttle to take us to the airport and canceled it. The worker was mean to my dad on Father’s Day and yelled at my 8 year old sister. They threw away a boot we left in our room instead of putting it in the lost and found and my dad and sister had to dig in the trash.
Subratings:
No working hot tub
User: motennisnuts from: Saint Louis, Missouri
Trip Type: Family
Published Date: Jun, 14, 2025
Travel Date: Jun, 1, 2025
Rating: 3
Was looking forward to relaxing in the hot tub after a day of hiking, very disappointed to find it was out of service upon arrival. Would have stayed elsewhere had we been forewarned. The person at the front desk seemed to indicate it wasn’t just a one day problem , but no real specifics were given.
Fantastic Feel and Comfort
User: TasteofTuscany from: Portofino, Italy
Published Date: May, 20, 2025
Travel Date: May, 1, 2025
Rating: 5
This was the best Hotel we have stayed in next to the Olympic Best Western in Venice Italy. Great bed, pillows, sleep, and fantastic hotel with a games room for kids and a large dinning room. Great entry with extremely nice staff. Also a shuttle.
Subratings:
DO NOT STAY HERE!
User: BADSharma F from:
Published Date: Apr, 30, 2025
Travel Date: Mar, 1, 2025
Rating: 1
This is just a run down property, and too bad, such a nice area. Can tell the ownership group is horribly downright cheap, probably sleazy too. Rooms not nice, breakfast nasty, parking lot unsafe. Highly recommend staying elsewhere. Just nasty.
Subratings:
Great stay!
User: Jane J from: United States
Published Date: Apr, 27, 2025
Travel Date: Apr, 1, 2025
Rating: 5
We spent three nights while exploring the area. The staff was very friendly. The rooms were spacious, modern and clean and there were lots of pillows and the bed was very comfortable. They offer a free shuttle to the downtown area that is very fun with shops and restaurants. The breakfast offered hot and cold options and was very good!
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