USPL Reviews Provided by
Best Western Canyon De Chelly Inn
TripAdvisor Traveler Rating: 1291 reviews
It's a good hotel in a rural area
User: 653cliffk from: Des Moines, Iowa
Trip Type: Solo travel
Published Date: Oct, 25, 2022
Travel Date: Oct, 1, 2022
Rating: 4
It's conveniently located near the highway (191) and Park entrance. I stayed there for several days in March of this year. It's located within the Navajo reservation and the reservation has been under a lot of stress because of covid. I'm glad to help them in any way that I can by giving their hotel.business. It's also about expectations, everyone is under staffed, so I always appreciate the service staff who are working. It's also in a very small community with lots of inner locking relationships. The parking is easy and plentiful. They got me the type of room I wanted with no problem. The rooms were clean and nice. The Wi-Fi collection was fine. The room's itself had all the space I needed and a Mini refrigerator and coffee maker which I use. Everything was working just fine and very clean I was impressed with the staff and their willingness to try to help me in any way that it could. For example the junction restaurant is located in front of the hotel and they gave me sage advice about when to use the restaurant, which I listened to. The hotel does not have a hot breakfast like a lot of Best Westerns but they offer some snacks. One needs to read in me hotel amenities page whichever Best Western and really every hotel has a description of what they offer. I think it probably has something to do with the junction restaurant being right in front they have an outstanding breakfast lunch and dinner, all are reasonably priced. The hotel was great, recently priced and made for relaxing three day stay.

NO NO NO Breakfast in this hotel
User: Jessie W from: scottsdale, United States
Trip Type: Couples
Published Date: Oct, 21, 2022
Travel Date: Oct, 1, 2022
Rating: 2
This BW doesn't offer BREAKFAST but they don't make it clear on the web. They just mislead you to go to the restaurant there. It doesn't mean we can't pay for it but just this is totally out of our expectation from BW's standard.
Subratings:

Canyonlands motorcycle weekend
User: BlackHogRider from:
Trip Type: Friends getaway
Published Date: Oct, 18, 2022
Travel Date: Oct, 1, 2022
Rating: 5
The rooms were very good. And the front desk clerks at check in and check out were VERY friendly! The Wi-Fi connection was better than any hotel we stayed at ive the weekend. No breakfast included. But there was was complimentary coffee and sweets in the lobby.
Subratings:

Terrible hotel
User: Voyage539505 from:
Trip Type: Couples
Published Date: Oct, 9, 2022
Travel Date: Oct, 1, 2022
Rating: 1
Our reservation was for a king room. We were told our king room had been given away and were offered a small room with 2 double beds. This is obviously an old hotel that has not been updated. Room was dark with very little lighting.The shower was a hand held wirth a handle that was very hard to turn on. The sink dripped and we could never get our aircondioning/heating unit to work right. We would not recommend this hotel to anyone.
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Disappointed in you Best Western!
User: Tyme4relaxing from: Frenchburg, Kentucky
Trip Type: Couples
Published Date: Sep, 5, 2022
Travel Date: Aug, 1, 2022
Rating: 2
This is an older hotel. Check in was quick, face mask required. They did have some fresh baked cookies for guest. Our room was fine, just a little older building. The Tub faucet was hard to turn and use. They didn't serve any type of breakfast at all. I booked my room with points, 20,000 of them and was still charged over $30 for taxes and fees! That was ridiculous! I know we were there on a Sunday but there was no where to eat in this town. The restaurant on site was closed, Denny's had a sign on the door call in orders only. We did find a Churches Chicken, whose lobby was closed but the drive through was open. It was either that or subway. There was a noisy car with its music turned up so loud it was rattling the windows and shaking the walls. It circle the hotel parking lot three times. The air unit made noise when it kicked on and off. We didn't sleep good. I would not stay here again, Best Western is quickly losing my business.

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