The hotel is a bit dated but well maintained and comfortable. They managed to fit in some ADA amenities into a very tight space.

There aren't a lot of places to stay overnight and/or eat, but Best Western Canyon De Chelly Inn was pretty good. We were in town to tour Canyon De Chelly and it was only 5 minutes away. When we checked in, our clerk couldn't have been more helpful! The lobby includes a small gift shop, as well as coffee, cookies and small snacks. I guess this makes up for the fact that they don't serve breakfast. Our room was nice and large, but very dark. Also, the bathroom was very small and the toilet quite low. But the room was clean and comfortable, which are the most important things for us. The pool looked quite nice, although we didn't swim while there. What was especially convenient is that the Junction Restaurant shares the same parking lot, so that was a plus and we ate there for both dinner and breakfast.

This Best Western has very dark rooms, which I don’t like. However, the staff are very nice, coffee and excellent cookies in reception, the room was clean, and the beds were comfortable. And, there aren’t better hotels in Chinle. But what really makes this hotel great is the Junction Restaurant. Nothing like walking over to a really good place to eat and not having to get in your car at the end of a day of touring. Don’t miss the blue corn pancakes for breakfast.

Great location in town. Plenty of parking. We had a ground floor room so not sure about elevators for upper floor. Quiet rooms.

The room was very clean and comfortable. And even though it was an exterior entry room and the property is situated on a busy road, the room was very quiet. I read a review once we were checked in where the reviewer stated the hotel did not have potable water. We chose to use bottled water to brush teeth, etc., but I did call the front desk the next morning and asked whether the water was potable. I didn’t get a clear answer, was told that sometimes the water turns brown, and I could pick up bottled water. The water was not brown when were there, but out of caution we didn’t shower, just bird bathed with bottled water. Since we were leaving I didn’t pursue the issue further, but others might want to ask in advance. I didn’t book at the Holiday Inn because a reviewer of that hotel said the water was yellow and should not be drunk. So maybe the well issue is common for the area? Also another reviewer talked about stray dogs in the parking lot. There was one dog who seemed to be the property’s dog, and he was very friendly and sweet. One last thing…The exterior and grounds of the Holiday Inn and Thunderbird Lodge were far more appealing than the Best Western, but it was so nice to walk across the parking lot to the Junction Restaurant at the Best Western after a long day.