USPL Reviews Provided by
pschott53 from: Newport, Minnesota
Trip Type: Couples
Published Date: Jan, 21, 2023 Travel Date: Sep, 1, 2022 Rating: 1
Better places to stay than Yavapai Lodge.
I always wait a few months before writing a negative review so that maybe my negative feelings will moderate. For our 7 day stay at Yavapai Lodge in September, 2022, this has not been the case. I read three guide books on the Grand Canyon but none were frank enough about this Lodge. First off, the room was clean but very small. No table to eat a meal at. What was there was basically a shelf about 3 feet long and about 12 inches wide with the Keurig coffee maker and a tray of coffee condiments and a lamp. Two stools. I had to move the tray to the one stool so I had room for my morning bowl of cereal and book. No room whatsoever for my husband to join in. We ate in shifts. The Keurig was in need of cleaning so the coffee came out lukewarm. I’m a tea drinker but there was no microwave to heat up a mug of water for tea. Using the Keurig to heat water did not give me a decent cup of tea, at all. The guide books all said there was WiFi at the main office. That is absolutely not true. The WiFi is almost nonexistent there and truly nonexistent elsewhere. When I inquired about WiFi with staff, they just laughed. It doesn’t exist there or most places in the park. The North Rim has better service. Both checking in and checking out, I had a staff member who wore a face mask. I’m fine with that. But he neither spoke up nor made eye contact so I couldn’t hear him to save my soul. I asked several times for him to please speak up. He simply did not do this and I was forced to repeatedly ask him to repeat himself and finally gave up and signed papers without knowing everything I wanted to know. I am an RN and for the past 16 years have worn a face mask my entire shift. My patients can hear and understand me. No one has to say “what?” That staff member really ticked me off. For the price we paid, we got very little in return in terms of lodging and service. It is more economical to stay in Tusayan 6 miles down the road and you will get more room and service for your money. During the summer and into the shoulder seasons, the Park runs a frequent free shuttle service from Tusayan to the Grand Canyon visitor center. From there, you can go anywhere else in the park on the free shuttles. The Grand Canyon is such an amazing place. If Yavapai Lodge existed anywhere else than within this park, it would not have a customer base.
- Rooms: 1
- Location: 4
- Service: 1
My_name_is_Paesan from: Austin, Texas
Published Date: Jan, 10, 2023 Travel Date: Dec, 1, 2022 Rating: 5
A great time and a great place to visit South Rim of the Grand Canyon
THE best place to visit the south rim. Convenient, relatively updated, super nice folks. Stayed here a few day before Christmas. No lines for anything, sunny, cool crisp days, cold nights. The staff are super kind and happy to help you. Food was decent and decent value for a National Park hotel. Rooms were clean and well equipped, family room with bunk beds and a king was perfect for two fuddy duddies and two upper teen boys. Had to cancel this trip twice before due to COVID and the Yavapai folks were so gracious and accomodating flexing the policy to make it easy to rebook with them again.
- Value: 5
- Location: 5
- Service: 5
S2854IXgaryw from: Pennsylvania
Published Date: Jan, 10, 2023 Travel Date: Oct, 1, 2022 Rating: 1
Camping in a Tent Would Be Better
We stayed here on a Collette tour. Stay somewhere else-El Tovar hotel by the canyon is beautiful). Room was dirty, dust bunnies were the size of jack rabbits & carpet was filthy (black stains like a service station garage floor). Walk to dining hall was nearly pitch black—maybe 2 or 3 of the overhead lights worked on the nearly 4 block walk—used our cell phone lights to see where we were going. Cafeteria-style dining with barely comparable food quality. If you enjoy large quantities of barely edible food—you are in luck.
- Value: 1
- Location: 2
- Service: 2
SteveK28762 from: Worcestershire, United Kingdom
Trip Type: Couples
Published Date: Jan, 10, 2023 Travel Date: Sep, 1, 2022 Rating: 4
Exactly where you want to be.
It's the Grand Canyon... who cares about the room? Yet the room was really nice, comfortable and exactly what you need... close to the rim, which is all you could wish for.
Quite slow service at the Reception when checking in and out, but it's nothing to worry about. Everybody is friendly and, again, it's the Grand Canyon!
- Value: 4
- Cleanliness: 5
- Service: 4
Jocelyn H from: Los Angeles, California
Trip Type: Couples
Published Date: Jan, 7, 2023 Travel Date: Jan, 1, 2023 Rating: 5
Stayed in Yavapai Lodge for two nights. Wonderful stay! There was nothing to complain about! Location was absolutely the best! Just a few mins from the South Rim visitor center. The room was large with two queen size beds, a mini fridge, a K-cup machine with coffee and tea. The restroom was reasonably sized with a large shower and free shampoo/conditioner/body wash. Waking up every morning and realizing we were IN the park was astounding and worth the price!