Was expecting to rough it a bit but the room was on a par with a nice hotel room. Bed was the best I have ever slept in. So were the pillows. Krupps coffee maker , iron , hairdryer , ice machine on ground floor. Loads of towels in bathroom. Fab view of the forest out of the window. I was on the second floor. There was even a safe which was great as didn’t have to take valuables out with me. Shuttle bus 100 feet away. Walked to the rim in about 15 mins. The Lodge reception and dining literally yards away. I went there every morning for the Wi-Fi which was really fast. Did miss not having it in the room. I was in block 4 but walking passed block 1&2 could pick up Wi-Fi so if you get a room in one of those blocks you should be okay. Quite pricey as hotels go but you are in the Grand Canyon. How cool is that. Would stay here again without hesitation BUT WAS NOT IMPRESSED BEING WOKEN UP AT 9AM BY HOUSEKEEPING. I MENTIONED TO HER THAT I DID NOT HAVE TO CHECKOUT UNTIL 11AM BUT SHE WOULD NOT GO AWAY. I LITERALLY CLOSED THE DOOR ON HER. I informed reception on leaving and was told a few guests had mentioned the same thing. But apart from that I had a really great stay here and would recommend it.

We stayed in one of the pet friendly west rooms and it was great. Clean, comfortable beds, air conditioner worked well, even had a large crate in room. Poop bags right at the corner of unit with a garbage can as well. The water pressure was a bit low if you have thick hair. Rooms are really quiet as the building is brick so they were dang near sound proof. Ice about 40 feet away. And it's about a 3 min drive to get to the rim!

We were very unimpressed with this hotel and to be honest we were glad we only stayed 1 night. Some of the staff were quite rude especially the elderly man who worked behind the bar in the Tavern. He was shouting orders to us and we could not understand what he was saying as his accent was very strong and he was wearing a mask. We finally established that he was barking at us to read the menu just inside the doorway but we knew what we wanted to drink so why would we need a menu. The park was busy and shuttle buses were packed like sardines. I dread to think what it will be like in high season.

Nothing special but they are at the Grand Canyon and acceptable. Very convenient to everyplace you want to go and very friendly staff so overall I would recommend this place. They also offer good food for breakfast, lunch and dinner.

Key locks weren't working send us out with the key and accord with the phone number on it in case the T did not work card was years old. Phone number was no good we had unpacked the truck got our luggage up to the door and had to flag down a member of staff who happened to. Be driving by 2 let us in with the master key or else. We would have had to load the luggage all backup and driven back. Up to reception ask for more coffee never got it. Overpriced