My husband and I spent two lovely nights in September. Our room and the restaurant food were fine and we were happy to be so close to Canyon de Chelly where we had a wonderful tour with Adam Teller and the next day really enjoyed rim travel.. I realized the evening after we departed that I had left clothing in a bureau drawer and immediately telephone the Lodge and then followed up with an email describing the items of clothing and indicating my willingness to have the return postage for the items charged to my credit card on file there. Nearly two weeks of phoning and talking with various people I gave up. Housekeeping continually reported no items found in our room and undoubtedly the clothing never made it to the housekeeping office. Perhaps my fault for not thoroughly checking drawers before departure? Disappointing.

All the staff at Thubderbird Lodge were so friendly, welcoming and helpful. As a solo traveler (f), I felt very safe, I enjoyed my room and the bed was very comfy. The rooms feature a fridge, microwave and a coffee machine. Internet was very good. The Thunderbird Cafeteria is right next door, I highly recommend the blue corn pancakes for breakfast! I also could not recommend more the guided tours of the beautiful Canyon de Chelly offered through Thunderbird Lodge. I spent the whole afternoon on the tour and I had the very best time seeing the cliff dwellings, pictorgraphs and the incredible nature of the canyon.

Having stayed here before we knew what to expect. Not an exactly welcoming reception but just the way they are. Room clean but looking old and battered. Comfortable enough for 2 days with room being refreshed every day. Ate in the cafe on site both evenings as could not be bothered to go elsewhere. Very generous helpings with special of the day and economical in price. Although an older hotel - much more character than the other bland looking hotels in town and at the very entrance to the Canyon.

We stayed two days. We did the Canyon 4 hour tour with Elton. He was great! Our room was clean, comfortable and spacious. It is a historic lodge & the price was great for our two queen room. The breakfast was great and in line with what we paid in Grand Canyon, Antelope Canyon, etc for food. We really enjoyed the trading post and made purchases. They staff was friendly during our stay. We have no complaints.

The stay was okay. The quiet of the area was much appreciated. Rooms are small; furniture is old and oversized for room size. Shower works well and bathroom was clean. Shampoo and conditioner in wall of tub shower but shampoo was completely empty. For the price compared to other hotels in area I expected just a little more. Onsite cafeteria was good and offered a variety of food options and cafeteria staff really tried to please you.