I wish that I could give this property less than 1 star. I am incredibly confused by all of the positive reviews after the experience I just had. First, the front desk agent was so incredibly rude and dismissive, didn't even believe that their property could be booked online even after I showed them my receipt from Expedia. I arrived at 5 pm with a sick kid and was hassled with phone calls all night to pay for the room a second time, even after calling Expedia and having them reach out to the property to confirm I had paid. In a double queen room, there was only a single towel. Food in the cafeteria was crusty and the dining area with filthy with random stuff stored and sitting everywhere. Our non-smoking room reeked of smoke so bad, but I was willing to put up with it so my sick kid could get some rest, but then the phone calls to my room started. In the end, I just ended up leaving around 8pm because I would rather them keep the money and me have to drive all through the night with a kid puking in barf bags than stay there. Nightmare experience. Avoid this hotel if you can.

Quiet, peaceful and pleasant. We had our own little cottage/suite, and it was a nice stay and good sleep. The furniture was a bit worn but everything was clean and comfortable. The location is great, right at the canyon. We took the evening rim tour and a private tour into the canyon, and both tours were very enjoyable in open air safari-type vehicles. The cafeteria was ok and the food was good. There are really no other options in the area. There are 2 budget chain hotels nearby, but it was nicer to stay at a Navajo owned property. I would certainly stay here again if I ever re-visit the canyon.

I always love staying here... good people, good energy. The pet fee of $25 is too high, but I paid it. Otherwise, a lovely stay. MyDine friends nearby invited me to a birthday party... frybread!! Then we added a walk to the rim for sundown. A great day.

I would love to give this place a strong 4 stars, because of front desk staff, spacious room, amenities etc. However, we had 2 service glitches that were very inconvenient. Mainly, we had only luke warm water the first evening. No much needed hot shower. A very nice maintenance man came, worked indoors and out and told us we should have hot water soon. Nice and hot in the morning, but luke warm again in the evening. We were in Room 57. Also, there was no back up roll of toilet paper. When we found ourselves dangerously we called and were told someone would bring it over. No exact time frame was mentioned. But after an hour my husband went over to get it himself. Not a big deal, but there should have been a back up roll! Otherwise a fine place to stay. And you may not have any glitches!

Great location at the entrance to the canyon rim roads, quiet & relaxed. Motel style - good sized rooms with an on site cafeteria at reasonable prices. An ideal base for exploring all the lookouts either side of the canyon - Sliding House & Spider Rock particularly recommended.