USPL Reviews Provided by
windycityjules from: Windy City
Published Date: May, 7, 2021 Travel Date: May, 1, 2021 Rating: 5
I rarely write reviews but my experience at Maswick was so good I had to comment.
Although I had a reservation for only three nights, due to unexpected issues I ended up staying for a week during the dates.
My two brothers and I were at the Grand Canyon for a bucket list trip to hike down into the canyon and camp at Bright Angel campground for several days. Nothing went as planned.
Due to very warm temperatures (103 degrees at Phantom Ranch), at the last minute, I decided to stay on the rim while they continued down to the river. While in the canyon, one brother was overcome with heat exhaustion and the other slipped on a rock in the river, fell backward, and hurt his back. Unfortunately, both had to exit the canyon earlier than anticipated.
Really can’t say enough about the front desk personnel who helped us during such a stressful time. Craig and June went above and beyond to accommodate our last-minute needs for rooms. They took their time with us and did it with a smile. After our disappointment with the camping and hiking portion of our trip, our wonderful stay at Maswick left us feeling happy with our trip.
The rooms were clean, spacious, and comfortable. I especially enjoyed opening the giant windows to let in the cool, fresh air every night. Having a coffee maker in the room was an added bonus so we didn’t have to leave our room to hunt for early morning coffee.
But the thing that makes this such a good place to stay is the staff. A big shout out to Craig and June for all their help. They are rock stars to us.
- Sleep Quality: 1
- Location: 1
- Service: 1
BHall223 from: Cottleville, Missouri
Published Date: Apr, 20, 2021 Travel Date: Apr, 1, 2021 Rating: 4
Plenty of room space
We wanted to stay in the park and got the last room at the Maswick Lodge. It is a typical National Park Lodge. The room was clean with plenty of space for two people. Love that there was a coffee pot in the room with coffee.
The only draw back was traveling during Covid only 1/4 of the food court was open with a very limited menu. I wish we had known that prior to getting there as I would have stopped in Flagstaff and bought lunch items as there is a fridge in the room. We went into the town close by and the prices of food in the market was way too expensive in our opinion.
There was a picnic table in front of the unit and only one in the common area. Would have been nice to have some chairs in the common area to sit in. Also, pack a flash light as it is very dark once the sun goes down and hard to make our way back to our room after viewing the sunset.
- Value: 5
- Location: 5
- Service: 5
LizonMorton from: Guadalajara, Mexico
Trip Type: Family
Published Date: Apr, 14, 2021 Travel Date: Apr, 1, 2021 Rating: 4
Noisy, dim rooms - but still better than expected
I honestly wasn’t expecting much of Maswik Lodge based on reviews and the hotel website, but it was what we could get in the Grand Canyon and we knew we wanted to stay in the park.
The good: The location is great, an easy walk to the rim and Grand Canyon Village. Check in and out were easy. Beds were comfortable, the heating and AC worked well, and wifi wasn’t bad. There’s a mini fridge and coffee maker. The website said there would be construction, but we didn’t see or hear it.
The less good: It sounded like a herd of elephants was staying in the room above us. There’s no reserved parking for the hotel, but we were lucky that our building was set pack enough that we didn’t have trouble. The Maswik Food Court has very, very limited options. You do have to plan ahead to eat - either waaaaay ahead to get reservations in the park, or to drive out to the restaurants outside the park. It would be nice if there were grills at the lodge to cook out. The room was very dim with no overhead lights.
TobyDogT from: Honolulu
Published Date: Apr, 10, 2021 Travel Date: Apr, 1, 2021 Rating: 4
Good location - could walk to Bright Angel trailhead. Spacious room, although dim in the evening (could use another lamp and/or overhead lighting). Since there were 5 of us we had a rollaway cot brought to the room for an extra $15.
MarieinParis from: Claremont, California
Published Date: Nov, 1, 2020 Travel Date: Oct, 1, 2020 Rating: 4
I was happy with the wheelchair accessible queen room
I stayed in the wheelchair accessible room with two queen beds and a bathtub. The ramp to get from the parking lot to the room isn't the best, but the room had a set up that worked well for me (see photos). There were grab bars in the bathroom, and there was a shower chair.
I thought the bed was comfortable. I knew ahead of time that there wouldn't be a coffee maker in the room (due to COVID19), so I brought an electric tea kettle. There was a refrigerator, but that's it as far as appliances.
My only real complaint was that the shower curtain smelled awful. It seriously needs to be bleached or replaced.
COVID19 note: I was relieved that mask-wearing was enforced in the dining hall (while in line/getting food) and on the shuttle buses.
I was happy that I decided to stay on the park ground this trip. It was MUCH easier to get to the Grand Canyon in time for sunrise than when I stayed at a hotel off site. I would definitely stay here again.
- Rooms: 4
- Value: 5
- Service: 5