Dated, but clean and beds were comfy. Only complaint was that there wasn't a microwave in the room or facility and we had to throw out leftovers we planned to eat. The location can't be beat. You are paying for the location, steps away from the Grand Canyon! No crowds and we tried a couple of restaurants there and they were all good, though pricey. Definitely worth staying here to get up at 4 am to start the Bright Angel trail hike! Staff were incredibly nice and helpful.

Stayed at Kachina for one night with a partial view room. It was okay. We found a parking space at the El Tovar and had to carry our bags to the room but I had read reviews and was aware of the walk. Checked in around 5pm and we were able to catch the sunset and sunrise the next morning. The only downside was that the room had a musty old weird smell and felt it was a little overpriced for one night.

Really enjoyed having easy access to the park as well as having easy access to the south room literally by walking a few yards away from our hotel room. Thought the dining options need improvement with lack of quality, flavor, and freshness, for price. They should offer options like local fare such as Indian tacos and BBQ.

Room was just ok for the price we paid. Very dated. Smoke alarm had annoying persistent blinking light and AC didn't seem to work well nor did the thermostat controls. Bed was comfortable but only half sized pillows, which was weird. Parking is a real nightmare (we were warned on the website but they downplayed how difficult it was to park anywhere near our room) BUT the location is amazing and we loved being able to walk 20' to the South rim. We hiked most of the Rim trail and used shuttle bus to return to the village. The shuttles were great and drivers very friendly and informative. We've stayed at a lot of NP, and don't expect too much from these historic locations, so we weren't terribly surprised by some of the room's shortcoming. As long as you don't expect luxury or a lot of amenities and are in it for the Grand Canyon, you will be satisfied.

The best part of the hotel is that it’s located inside the canyon, which makes it easy to enjoy the views it offers. The vegan options are far too limited, and it's difficult to find something to eat for those of us with dietary restrictions. Vegans don’t just eat salad, and for example, at El Tovar, the only option available was a single salad — and even that required removing ingredients. These are not good solutions.