USPL Reviews Provided by
Kachina Lodge
TripAdvisor Traveler Rating: 1207 reviews
Totally worth it!
User: cc_seattle_wa from: Seattle, Washington
Trip Type: Family
Published Date: Nov, 29, 2022
Travel Date: Oct, 1, 2022
Rating: 4
The lodges at the Grand Canyon are old but clean and such a convenient option. I would highly recommend staying in the park during peak season since parking gets full quickly. If you stay in the Park, once you park your car you won’t need it again until you leave. The shuttle service is the way to get around. During the off season, parking is plentiful but I would still splurge to stay in the park simply because it was wonderful being able to walk right out to the South Rim from our room. I agree with other reviewers that a Canyon view isn’t necessary when you’re staying so close. Not sure what the cost difference is but if you’re looking to save some money, a non-Canyon view room is just fine. October is definitely the time to visit the Grand Canyon. No crowds and you generally miss the snowy season. We were there at the end of October and just missed a snow storm by a day. The days are so pleasant this time of year and the nights dip into the teens so if you do come during this time of year, be sure to pack a warm winter coat, hat, and gloves. You’ll need them after the sun goes down.

Location is what sells it!
User: DRL615 from: Franklin, Tennessee
Trip Type: Couples
Published Date: Nov, 22, 2022
Travel Date: Nov, 1, 2022
Rating: 3
It’s all about location. We didn’t need to move the car during our trip. Shuttles and our feet transported us all around the canyon. Spend extra to get the canyon view. Room was fine, beds comfortable, several pillow options. Showers super hot. Lots of dinning options with in walking distance.

Neat and tidy room.
User: PhotographerTravel from: Camden, Australia
Published Date: Nov, 22, 2022
Travel Date: Jul, 1, 2022
Rating: 4
Always wanted to stay at the Rim and Kachina Lodge was better value than El Tovar Hotel. The room was clean and had everything we needed. Decorated in a tidy homely style, the bed was comfortable. Lots of stairs to carry your suitcases up so pack light. We were packed for a 7 week trip so this was an effort for us. If you don't want to do the stairs make a note on your booking for a ground floor room. At night it is really dark outside and I recommend you take a small torch with you when walking between the buildings. We had dinner at the El Tovar dining room and it was an underwhelming experience at the time of our visit. Parking is limited and we had to park a fair way from the room. Book well in advance of your trip.

Good choice for an overnight stay on the Canyon rim.
User: SDT from: Key West
Published Date: Nov, 3, 2022
Travel Date: Oct, 1, 2022
Rating: 4
We thought the hotel was very good. The room was small, but clean and there was a nice common lounge area where you could sit and enjoy the view. We requested a second floor room but we’re told none were available. Our first floor room still had a decent view of the rim. I’m not sure I would spend the extra money for a canyon view next time as we were hardly in the room during daylight hours. There are no restaurants at this hotel, but there are some options a 5 minute walk away. You check in at El Tovar. Check in was fast and efficient and we would stay here again in the future. We got lucky with parking getting a spot very close to the hotel, but some other guests said they had to park pretty far away. No spots are reserved for any of the hotels. Overall this was a good spot to spend the night. The location is perfect and makes it worth the cost.

Customer Service is non-existent
User: D3748CPryanc from:
Trip Type: Family
Published Date: Sep, 15, 2022
Travel Date: Sep, 1, 2022
Rating: 1
Not sure where to begin. Having a reservation does NOT guarantee you a parking space. No parking! Zero. All spots taken by non guests. Outside guests take up all hotel parking to be close to the rim. Your car will not be anywhere close to the Lodge. Maybe not even in the park. Broken AC unit. Two people were sent, confirmed it was broken, nothing they could do. No room alternative or an offer of refund. Even though the rooms are advertised to have AC, not having AC is not grounds for them to do anything or even offer a partial refund. There are zero food options for dinner. Despite saying they are open until 9pm, food orders stop at 7:30pm due to lack of help. The waitress got mad and just left her shift after people had the nerve to ask her if take out was an option. No parking. No Air Conditioning. No Food.

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