USPL Reviews Provided by
Bright Angel Lodge
Brianna H from: Roeland Park, Kansas
Trip Type: Couples
Published Date: Sep, 20, 2020 Travel Date: Sep, 1, 2020 Rating: 5
Awesome lodging option!
I had concerns going into our reservation this weekend given frustrations others have expressed in their recent reviews. We loved our historic cabin at Bright Angel and would do the same trip all over again. We were in cabin 6176. The cabins are extremely convenient to Rim Trail and Bright Angel Trail. They are equipped with everything you need for a very comfortable stay including nice bathrooms, hot water, cable TV, refrigerator, etc. Great value for the rate! Maybe we lucked out and had one of the more spacious cabins because I thought our setup was more than enough space. Lastly, and definitely worth noting, the Bright Angel is now serving coffee starting at 6am at the Bright Angel Fountain. We did coffee and fresh cinnamon rolls there each morning and it was perfect! Check out attached photos for all the latest amenities available. The park is also now running the red route shuttle to Hermit's Rest. Yes, you will need to be thoughtful about where you will get your last meal for the dag as El Tovar is the only restaurant open late and the wait is long; however, we learned on the last night that they have a separate to-go menu.
robmil5 from: Tampa, Florida
Trip Type: Couples
Published Date: Sep, 18, 2020 Travel Date: Sep, 1, 2020 Rating: 4
Overall good experience
Stayed in one of the cabins for two nights and overall it was a pretty good experience, despite some eye-rolling cutbacks. The cabin was in an awesome location steps away from the rim with easy parking included. It had definitely been updated somewhat recently and was really comfortable to stay in. The only reason I don't give it five stars is some of the "safety" measures they've implemented feel more like cost cutting measures that damper the experience. Taking the coffee makers out of the rooms does nothing for safety, and as far as I was aware there was nowhere to get coffee before 8am without driving out to Tusayan (part of the appeal of staying at the bright angel is to have the ability to easily get started hiking early in the morning). Additionally, completely closing or reducing the hours of the less expensive restaurants feels like they're just trying to funnel people into the most expensive restaurant, El Tovar.
Derek P from: Peoria, IL.
Trip Type: Couples
Published Date: Sep, 16, 2020 Travel Date: Sep, 1, 2020 Rating: 3
Great Location, very comfy bed, shame about the coffee.
Ok I hear you say, not another complaint about coffee!!! Well, it is a bit frustrating that every hotel we have stayed at on our trip has coffee machines in the room except Bright Angel. If you are an early riser, a walk to the “El Tovar” or down to “Maswik Lodge” is obviously doable but frustrating. Bright Angel has coffee that starts at 8am however a lot of people are up at sunrise to ogle the grand views, so why not get coffee in the lobby at 6am or so??? It can’t be that difficult. As far as the room is concerned, we stayed in one of the small cabins and it was clean and functional. The bed was particularly comfortable and the pillows very nice. There is no air conditioning however that is clearly stated in the booking process so no complaints. Thankfully the ceiling fan was functioning well. As has been mentioned, other than snacks there is no restaurant at the Angel however “El Tovar” is a short walk and serves breakfast, lunch and dinner. Hmmm, why can’t everyone else??? Anyway, we ate lunch, dinner and breakfast at the El Tovar and although it was a little pricey, the food was excellent and service very good. The Maswik Lodge did serve coffee.....thank heavens,....breakfast and other meal options however other than coffee we did not eat there. As has been mentioned before, the Bright Angel is literally a stones throw from the canyon and the Bright Angel Trail and Rim Trail. We were able to park right outside our room however apparently the parking can get hectic at times. To sum up, obviously Covid-19 has dramatically effected the Bright Angel and the GC Village in general however it is difficult at times to see how one facility can offer food, etc and another cannot. Also why one route of the shuttle runs yet others do not. I think if we return we more than likely will try somewhere else next time however I am sure that when Covid calms down and the Bright Angel returns to normal, it will be a place to be considered.
Trip Type: Couples
Published Date: Aug, 29, 2020 Travel Date: Aug, 1, 2020 Rating: 4
Coffee in the Lodge please
One good thing about having no coffee available in the early morning is that we were headed down Bright Angel Trail by 6:30 am and back for second breakfast (with lots of coffee and an excellent pancake trio) at El Tovar (no wait!) by 10:00 am.
Even so, coffee at the Lodge would have been a welcome addition to the clean room, comfortable bed, and of course, the spectacular views a short walk from our cabin.
Taking advantage of the breezes in the evening and through the night was key to our cabin comfort when it was 95 degrees outside, but a bit of a challenge to figure out. Definitely experiment with windows and door openings and coverings to see what works.
I would like to return to bike the Greenway, but I will wait for the off-season. As it was, the number of people enjoying the walks and views (without masks) diminished my sense of ease. I can’t imagine what a scene it would be in a normal year.
We very much appreciated that employees were following mask and distance protocols.
We felt Bright Angel Lodge was a good base for us to go out and experience the beauty of the South Rim. We appreciate everyone who helped make that so.
lcunningham06 from: Overland Park, United States
Published Date: Aug, 21, 2020 Travel Date: Aug, 1, 2020 Rating: 5
A great view of the Grand Canyon
We have stayed at Bright Angel Lodge several times and always enjoy a mix of hiking and relaxing. We love the cabins on the south rim that offer a great view. They looked newly painted inside and are very nice. We loved the mini fridge and ease of getting ice in Powel Lodge. This year was hot in August which made the cabins warmer than usual since there is no AC. However, we were very comfortable overall. The cabins have great windows which offer a good breeze. Our only complaint to Xanterra is the decision not to have coffee pots in the room due to COVID. As a result, we had to wait until 7 a.m. to walk up to the El Trovar Hotel for coffee. The Gift Store offered coffee at 8 a.m. Other hotels offer coffee pots in the rooms with no apparent repercussions due to careful cleaning methods. Otherwise, it was a great time to visit the Canyon as there were few people. There is no restaurant currently open in Bright Angel Lodge, except the Fountain, so we enjoyed our meals at the El Trovar. A special shout out to Shannon, the Bell Girl. She went out of her way to help us which we really appreciated. Special thanks to Martin, our breakfast waiter. This gentleman has an amazing genteel gift as a waiter, making everyone feel very well cared for. He was impressive. Also Dining Manager, Isabella, who is a class act. She brought me my purse I left on the back of my chair in the restaurant which I really appreciated. Thank you, Isabella. Overall, wonderful service at the Canyon this year!
- Rooms: 4
- Cleanliness: 5
- Service: 5