USPL Reviews Provided by
Best Western Plus Greenwell Inn
TripAdvisor Traveler Rating: 1342 reviews
Horrible Customer Service and awful breakfast
User: Brian S from:
Published Date: Jul, 11, 2020
Travel Date: Jul, 1, 2020
Rating: 1
Even by Covid-19 standards, the breakfast here is horrible. The worst of any hotel I've seen so far (and I've stayed at a lot of recently!). Even worse, the manager of this location is borderline unstable. I reported that my fridge was so cold it had frozen all my food and expected a simple apology and a maintenance person, and instead the manager went nuts and started yelling at me! It was bizarre. I was totally taken aback. Anyways, she's a little unstable. But the hotel itself is okay - nothing special but good location.
Subratings:

GOOD STAY
User: Nomad19608694602 from:
Published Date: Jun, 29, 2020
Travel Date: Jun, 1, 2020
Rating: 5
I started staying at Best Western Hotels about a year ago. I have stayed easily over 10 nights in the past 12 months and so far I have not been disappointed. they're clean, comfortable, and great valued.
Subratings:

GREAT MOAB LOCATION AND VERY NICE INN & OUTDOOR POOL AREA
User: jsg91919 from: Salt Lake City, Utah
Published Date: Jun, 29, 2020
Travel Date: Jun, 1, 2020
Rating: 5
I am a Diamond Select rewards member, so I stay at a lot of Best Western properties. The Best Western Plus Greenwell Inn is located on Main Street with some of the best restaurants in town within walking distance. The facility was very nice, lots of parking, and a nice outdoor pool and hottub area set back on the property. I will stay there again, the next time I come to Moab.
Subratings:

Nice and clean
User: 551celesteu from: Orem, Utah
Trip Type: Business
Published Date: Jun, 27, 2020
Travel Date: Jun, 1, 2020
Rating: 4
I love to stay at Best Western hotels because of their friendly service, clean rooms and comfortable beds and this hotel didn't disappoint. Everything was perfect. I have one small complaint, the towels were a bit scratchy, other than that it was the great quality experience you come to expect from Best Western.

Great experience - Chrystal at front desk is so helpful
User: daveamin from: Cannes, France
Trip Type: Solo travel
Published Date: Jun, 20, 2020
Travel Date: Jun, 1, 2020
Rating: 5
I had a great experience here, while touring the local area. The hotel is in a great location and the rooms are pretty nice. Staff member Chrystal is very friendly and courteous, and knowledgeable about the local area

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