USPL Reviews Provided by
Best Western Plus Greenwell Inn
TripAdvisor Traveler Rating: 1382 reviews
Worst hotel I have ever stayed in and will never again. It was dirty and infested with bugs.
User: Awfultime24 from:
Published Date: Jul, 26, 2021
Travel Date: Jun, 1, 2021
Rating: 1
We checked in to hotel to discover bugs were crawling in through the door. We told the front desk clerk and she shrugged it off. Then we went to the front desk and were told we could possibly get a discount but that was it. No offer for a new room. We went to a late dinner and gotback to the hotel late and the room was infestedwithbugs. They covered the bed, the walls, the bathroom and the floor. It was too late to contact anyone and we were not able to sleep because ofthe bugs. The next morning we went to thefront desk and cancelled the next night and requested a full refund. They had to contact the manager and would get back to me. I did not recieve a call so I had to call them several times before I finally talked to the manager who denied my refund. I would not recommend staying there. The linens ere stained and a build up of trash outside the rooms, that looked like the trash had been there several days.
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Glad we got in late and left early
User: douglassO4809UZ from:
Published Date: Jul, 23, 2021
Travel Date: Jul, 1, 2021
Rating: 1
Location of the hotel is great, but the hotel is old and feels old. Someone previous had dropped food that was still there, and we found bugs on one of the beds after we'd slept in it. The front desk clerk was nice and extremely helpful, but the hotel itself is not one I'd ever stay in again.
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Great continental breakfast!
User: Monica-familyoffour from: Burbank, California
Published Date: Jul, 16, 2021
Travel Date: Jul, 1, 2021
Rating: 5
There was a great selection of food and drinks. The hotel made it very convenient to take food back to the room by providing to go bags. There was plenty of indoor and outdoor seating. The staff was extremely friendly and helpful. The gym had a good selection. Laundry was affordable compared to other hotels we’ve stayed at. The pool had good towels for pool use, plenty of shaded seating, nice scenery and was enjoyable for the entire family.
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Clean rooms and efficient staff
User: Shellyh_413 from: Moyie Springs, Idaho
Published Date: Jul, 2, 2021
Travel Date: Jun, 1, 2021
Rating: 5
We stayed here on our road trip through the Mighty 5 National Parks. The rooms were clean and the staff helpful and very knowledgeable about the surrounding area and activities. The Best Western Plus Greenwell Inn is conveniently located close to downtown shopping and many wonderful restaurants. We were not able to enjoy their typical breakfast due to Covid-19 restrictions, but they did offer breakfast to go. We spent some time at the pool which was extremely inviting after spending the mornings hiking in Arches National Park. The outside of the facility and the pool area could use some updating, but the rooms were wonderful and we were pleased with our stay.
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Nice hotel
User: Iliyan N from:
Published Date: Jun, 26, 2021
Travel Date: Jun, 1, 2021
Rating: 5
Great location. On the Main Street, close to everything you need. Nice, clean and spacious room. We stayed 5 nights. Everything was perfect. The staff were very friendly and welcoming. The breakfast was good. I really recommend this hotel!
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