USPL Reviews Provided by
Holiday Inn Express Hotel & Suites Kalispell
Published Date: Jul, 19, 2020 Travel Date: Jul, 1, 2020 Rating: 3
Nice rooms, Horrible service
We are Spire members and have stayed at many HIE Hotels.. The rooms are comfortable as to be expected at a HIE property. The hotel staff (checkin staff) had attitudes each time we corresponded with them. We stayed 5 nights here and after the second night with no service at all to our rooms we asked about it, ( we had no more towels etc) Staff member at front desk informed us we needed to request service to our rooms or it wouldnt happen.. I requested and next day it was serviced. We had a great time in Kalispell however this is prob the worst HIE hotel that we have stayed in..
- Value: 3
- Sleep Quality: 5
- Service: 1
Matt B from: Augusta
Trip Type: Family
Published Date: Jul, 16, 2020 Travel Date: Jul, 1, 2020 Rating: 4
The hotel was clean and newer, the beds were very comfortable. We stayed 2 nights and don't really have any complaints other than the parking up front isn't very convenient. We were definitely bummed that there were not any cinnamon rolls out for breakfast, we understand covid, but they had generic pastries.
Mark H from: Stevensville
Published Date: Jul, 5, 2020 Travel Date: Jul, 1, 2020 Rating: 3
Great amenities, pet friendly, noise troubles
Hotel's amenities were stellar. Loved the cleanliness, the shower and showerhead, the abundance of electrical outlets, the electrical charging and USB ports, the comfortable bed, the room darkening blind, the good temperature controls, and the night stands on both sides of the bed. I also appreciated the pet friendliness and the location that was very good for walking dogs. The hotel even provided mutt mitts to clean up after them. I was also impressed at the number of electrical outlets in the hotel's parking lot for plugging in vehicles during cold weather.
We cut our trip one night short when the people who had checked in above us made a large amount of noise. They also did quite a bit of yelling and tossing things up and down to/ from the balcony on the second floor in front of our outside entrance. We tried to convince them that this was wrong, but it just got worse, and eventually we reported them to the front desk. Front desk offered us a chance to change rooms, but we elected to check out. I've never had a problem like this at any hotel property before. While I believe that the hotel staff probably had very limited options on how to deal with this type of noise problem, we felt neither safe nor comfortable after the noise problem with the folks upstairs.
- Value: 3
- Location: 5
- Service: 3
connier163 from: Omaha, Nebraska
Trip Type: Couples
Published Date: Jun, 28, 2020 Travel Date: Jun, 1, 2020 Rating: 5
Above and beyond!
We stayed five nights at this hotel during our vacation. They were redoing some of the rooms but were very accommodating otherwise. Did their best to provide a decent breakfast considering Covid. Rooms were comfortable, clean and well stocked. Front desk staff is very friendly, gave great advice for experiences, and did everything they could to make our stay comfortable.
Published Date: Feb, 15, 2020 Travel Date: Jul, 1, 2019 Rating: 5
/very nice place
This hotel was awesome. It had a door going out side and one going into the hotel. It welcomed pets and was right next to Glaser National Park Good breakfast with hot food and many breakfast items to choose from. There is a little patio type area right out the outside door.
- Rooms: 5
- Location: 5
- Service: 5