First time staying at this Holiday Inn Express and was very pleased with our stay. The hotel is immaculately clean, staff super friendly and the location is within walking distance of many restaurants and shopping. The buffet breakfast in the morning is exceptional and the area is spacious and nicely decorated. Love the cookies in the lobby in the evening! Would definitely stay here again! Great rate as well!

The front staff was shockingly rude and aggressive with me from the very beginning. But what was really alarming was how unsafe it was. There was yelling and screaming all day and all night down the hallways. I even heard someone shout, “ do you want to fight?“ at 2 AM. I was afraid to leave my room for most of my stay. At one point I left my room to get food, and the sign on my door was ripped off. I mean the sign that states the room number. Dogs and homeless people wander the hallways all night long. There are tons of disgusting stains all over the hallways, clearly urine and excrement stains from the animals that just walk around barking. Then they had the nerve to overcharge me! I have made numerous complaints and I still have not been reimbursed. This place is just trashy

Best stay we've ever had! The staff was unbelievably nice and helpful! The lobby was fully decked out in Halloween decor! I commented on them when we arrived and they said one of the managers did it! Owner is lucky to have these girls! The breakfast bar was great - Fruit, eggs, yogurt, pancakes, sausage, cereal, coffee - Clean & spread out. Rooms were clean. Fridge, microwave & coffee in rooms. Only negative is the walls are very thin & you can hear everyone walking above you so if light sleeper 3rd floor is best. Lower number rooms put you close to far end door w/stairs. We had room 205 & it was perfect! Location was great - close to shopping and 15/20 mins either direction gets you to Whitefish, Kalispell, Airport/Columbia Falls. Wouldn't hesitate to stay here again!

The hotel was clean, beds extremely comfortable, breakfast was exceptional and the staff was great. I took a chance and asked if they had bear spray to borrow, and they did!! Saved us $$! We stayed 3 nights then came back for 1 night before heading home.

I booked this hotel about a year ahead of time as a base for GNP for 3 days. The drive wasn't as bad as expected. Location is great if you want restaurants close by and even a Costo for gas. The staff was friendly, room was well lit and adequately clean. The best part was that there were individually wrapped gluten free blueberry muffins and bagels at the breakfast buffet (which was great for my spouse with celiac). Also loved the complimentary evening food from 5-7 served M-W (such as taco Tuesday) and the cookies. They also had bear spray at the desk that we took with us and didn't have to return it there. I would recommend this especially if you need gluten free.