USPL Reviews Provided by
Holiday Inn Express Hotel & Suites Kalispell
Wenonah G from: yelm, United States
Published Date: Dec, 14, 2020 Travel Date: Dec, 1, 2020 Rating: 5
Holiday Inn Kalispell
Excellent stay. Room was clean. Room was a suite. Suite is small, but offered an opportunity to have a little extra room. Breakfast was adequate, but not the best. Breakfast area was very clean and common areas was clean.
UtahManAmI from: Salt Lake City, Utah
Trip Type: Couples
Published Date: Sep, 12, 2020 Travel Date: Sep, 1, 2020 Rating: 3
Great hotel BUT.....
This is a really nice hotel. Everything is brand new or redone. The suite was really nice and had everything we needed. Only problem with the room was what seemed like a thin ceiling. We could hear everything above us including their bathroom visits.
I try to be understanding during the COVID adjustment. But when we were checking in they didn’t mention that I had to request housekeeping. The next night when we got back and our room wasn’t clean I specifically asked for housekeeping and they put me on some list. The night after that our room still wasn’t cleaned. I think it’s a basic function of a hotel to provide housekeeping right and they didn’t. The pool was also really cold and the hot tub was lukewarm.
This hotel is only 40 minutes from Glacier National Park so it’s not a bad drive. BUT glacier park is huge so if you want to get anywhere from there add on a lot of extra time to the drive. Try and stay closer if you can.
Breakfast was just ok, they have some good options but it there wasn’t much to eat.
tqqqq14 from: Texas
Published Date: Aug, 16, 2020 Travel Date: Aug, 1, 2020 Rating: 5
Great location with wonderful staff
This location is perfect with shopping and restaurants within walking distance.
Close proximity to Glacier National Park.
Thanks to Danni and Lauren at the Front Desk for taking care of my friends and I during our vacation.
Rooms are well appointed and spotless.
Breakfast is wonderful-love the warm cinnamon rolls.
The breakfast staff are always smiling and personable.
It was nice to relax in the hot tub and pool after a busy day.
Thanks again staff, I will be back when my travel take me back to this beautiful area.
- Sleep Quality: 5
- Location: 5
- Service: 5
Published Date: Jul, 19, 2020 Travel Date: Jul, 1, 2020 Rating: 3
Nice rooms, Horrible service
We are Spire members and have stayed at many HIE Hotels.. The rooms are comfortable as to be expected at a HIE property. The hotel staff (checkin staff) had attitudes each time we corresponded with them. We stayed 5 nights here and after the second night with no service at all to our rooms we asked about it, ( we had no more towels etc) Staff member at front desk informed us we needed to request service to our rooms or it wouldnt happen.. I requested and next day it was serviced. We had a great time in Kalispell however this is prob the worst HIE hotel that we have stayed in..
- Value: 3
- Sleep Quality: 5
- Service: 1
Matt B from: Augusta
Trip Type: Family
Published Date: Jul, 16, 2020 Travel Date: Jul, 1, 2020 Rating: 4
The hotel was clean and newer, the beds were very comfortable. We stayed 2 nights and don't really have any complaints other than the parking up front isn't very convenient. We were definitely bummed that there were not any cinnamon rolls out for breakfast, we understand covid, but they had generic pastries.