USPL Reviews Provided by
Hotel De Novo Springdale, Tapestry Collection by Hilton

Beautiful Hotel Close to Zion
User:
DeborahJoanG from: tampa, United States
Trip Type: Couples
Published Date: Jun, 15, 2025 Travel Date: Jun, 1, 2025 Rating: 5 This hotel is just gorgeous. We had a suite on the second floor in Building 3 with an absolutely beautiful view of the mountains. We had a lovely little balcony to have a drink and snack.
Very close to Zion. However, if you want to shop or eat, you should take your car, it is a bit far.
The worst thing is we were trying to get to the park for an early hike and went to the hotel restaurant at 7am, which is opening time. They said the chef was not on time and they could not open. I had read prior reviews that stated the chef was not on time. SO PLEASE EITHER CHANGE THE HOURS FOR BREAKFAST OR TELL YOUR GUESTS WHEN THEY CHECK IN.

Highly recommended!
User:
DreamsOfMyComrades from: Park City, Utah
Published Date: May, 21, 2025 Travel Date: May, 1, 2025 Rating: 5 Extremely clean and comfortable. The staff is very friendly and accommodating. Sophia at the front desk was exceptionally pleasant and helpful. I might recommend a room on an upper floor, as the noise from people walking around above you can be a bit irritating. The shuttle stop is directly across the street, which makes getting to and from Zion National Park a breeze. The restaurant (Añu) associated with the hotel offers a lovely and unique dinner, although the space was outrageously chilly (my wife and other patrons had to wear jackets or sweaters!) Breakfast was outstanding and much more comfortable. Beautiful-looking pool, but we did not have time to make use of it.
Subratings:
- Rooms: 5
- Value: 4
- Sleep Quality: 4
- Location: 5
- Cleanliness: 5
- Service: 5

Excellent Stay – Thanks to Patty!
User:
rosa00nc from: Wilmington, North Carolina
Trip Type: Couples
Published Date: May, 19, 2025 Travel Date: May, 1, 2025 Rating: 5 I had a wonderful experience at this hotel. The entire place was spotless.
A special shoutout to Patty at the front desk! She was incredibly helpful, professional, and kind — truly went above and beyond to make sure everything was perfect. Her warm attitude made the stay even better.
Great location, fantastic service, and very comfortable rooms.

Great hotel with a sleepy chef
User:
Explore791894 from: Baltimore, Maryland
Published Date: May, 18, 2025 Travel Date: May, 1, 2025 Rating: 4 We really enjoyed our stay in Springdale at Hotel De Novo. The town is really cute, clean and the hotel is 9 shuttle stops away from the entrance to Zion National Park. We flew into Las Vegas, rented a car and drove the 2.5 hours to Springdale -the hotel has free parking for their guests, but parking anywhere else in town is limited.
I loved the decor and furniture in the rooms. Everything was modern and clean. The room was a great size and the bed was super comfortable. You have to walk outside to get to the main building to get coffee or tea in the morning if you don't want to use the coffee maker in the room (my husband and coffee loving friends did not like the coffee provided by the hotel and had to drive to get coffee in morning). I enjoyed sitting in the hotel lobby with my tea in the morning because the view is amazing and the lobby was comfortable and inviting. All the staff at the main desk were very nice and welcoming - some much more knowledgeable about the area and adventures than others. In planning my trip, I worked with Arnold from Hotel De Novo's sister hotel, Cliff Rose. Arnold is a busy person but is very helpful. He will send you an extensive email with itinerary options and everything was spot on.
The only con I have is with the hotel restaurant, Anu, and it's regularly delayed opening in the morning. Getting breakfast at 7:00 am sharp, when the restaurant was supposed to be open, was important for the timing of everything else we had planned each day. We were told "the chef had not shown up yet" on two occasions. The one morning we waited until 7:15 and were able to place a to-go order. The other morning we just left because we had to get to our tour. The last morning we didn't even bother with trying to get hotel breakfast and went to a coffee shop down the street. We are Hilton Diamond members and one of our perks is a $30 breakfast credit. We were not able to get breakfast from the hotel due to the restaurant not opening on time.
Other than that, the hotel was awesome, Springdale was sooo cute, hiking in Zion was beyond incredible, hiking in Bryce Canyon was like being on another planet, and Peekaboo Slot Canyon in Kanab UTV tour was great (we used Expedition Kanab company - recommended by Arnold at Cliff Rose)!
Subratings:
- Rooms: 5
- Value: 5
- Sleep Quality: 5
- Location: 5
- Cleanliness: 5
- Service: 4

Great stay
User:
JudySanClemente from: San Clemente
Trip Type: Couples
Published Date: May, 18, 2025 Travel Date: May, 1, 2025 Rating: 5 This is a lovely hotel with beautiful views. Rooms are nicely decorated and have great beds with great linens. The balcony’s have chairs out as well. The restaurant makes it so convenient and also very good food. It is convenient with a shuttle right across the street into town so even though you can enjoy the quiet it’s easy to get into town.