Hotel Front Desk Manager Denise and other employees were very cooperative and Helpful they went out of their way to Help us out. Specially Denise was very Friendly. Hotel amenities were very good. Location was perfect. Ambiance was very nice. We are extremely Happy and satisfied.

For location and service, the Hampton Inn deserves full marks, plus. From Check in, front desk, to housekeeping super friendly, helpful staff. Great and very thoughtful amenities, such as 24 hrs coffee, fruit infused, chilled water in the lobby, even sunscreen dispensers in case you forgot to bring screen with you. Sleep quality however leads to the deduction from perfect. The air conditioner was very, very noisy. There was an immediate attempt to rectify this by maintenance staff, however not very successful. Nonetheless, I would recommend this Inn and go there again.

Everything spot on. We were checked in by Janet who was friendly and helpful. Room super modern and spacious. We enjoyed the swimming pool after a long hot day in the park. Breakfast very good, self service and plenty of choice. We had our evening dinner at Oscars as recommended by reception. Excellent! Very happy stay and would highly recommend.

After good experiences in Capitol Reef national park and Bryce Canyon National Park, we expected to have a good night on May 31 in Hampton Inn & Suites in Springdale. However, it wasn’t, and I can’t help writing the review at 2:09 AM June 1 even before checking out, and the only star was given to super fast response from the staffs. Here are the reasons. 1. Driving from the road to the hotel felt like your car chassis will be broken. Actually it won’t, but the bump really sucked. This seemed to happen even when I drove to a restaurant, so it seemed to be a normal situation in this town? I won’t consider it to be disadvantages to this hotel, but just want to mention. 2. When came into the room, the bathroom was smelly. Yes, the smell of what you think as of a 4 characters word, and because of that, so was the whole room. The staffs were friendly and quickly responded to the problem and solved it, and this is the only star I would give. 3. The WiFi was limited if not paying: only limited to 10 Mbps/s. You have to know that even the Grand Canyon Hotel which was founded in 1892 won’t limit the customers to use their WiFi within 80 Mbps/s. 10 Mbps/s was the network speed back to 2005 the speed of my home. My phone fortunately had unlimited plan within 150 Mbps/s of the speed within 4G LTE (not even 5G), so I just definitely turned on the hotspot to happily enjoy faster network. 4. The shower facility was stupidly designed: water temperature was declared from 3 o’clock (cold) to 12 o’clock (hot) but you need to turn it counterclockwisely to around 6 o’clock to get hot water. Additionally, it was hard to move, and there was only shower head so the water will be jetted to you without a proper place to test the temperature. 5. And finally, the hair dryer didn’t work.

This was our second time staying at this hotel and we would come back again. This hotel is perfectly located - you can catch a shuttle right by the hotel. You can also walk to a variety of restaurants. The hotel is clean and the staff is friendly. Beds are comfortable and the rooms are quiet. Breakfast buffet is good and they have snacks to take for a day of hiking.