Very good stay. Room comfortable and clean, good location. Beds comfortable. Stayed with two friends and cabin roomy for us three and would be for four. Close to Bryce NP but not in the congested area closer to the park. Would recommend staying here. Easy check in-out

This operation is the least flexible or helpful that I have stayed at. We were riding motorcycles and wanted to store some gear so we could continue to Bryce Canyon Park. I was 28 minutes early and there was no one to help. Had I requested a change in check time in I could have paid $25. Room was clean. Next is a warning sign, if you use cups or dishes, wash them or you will be charged for cleaning. They only had coffee mugs and a coffee maker in the room .No dish soap provided. Next is a posted sign warning soiled or stained linen will be an extra charge to your card.

Absolutely no customer service whatsoever. They also do not provide the amenities such as internet, ice, vending machines has everything was broken. When I attempted to contact the front desk no one would answer the phone. When I tried to contact the IT department they said they had nothing to do with getting a passcode for the internet. I finally got hold of the prior to days after I had to leave because of the lack of amenities and attempted to get a refund and they refuse to call me back. They even went so far as calling the County sheriff because I would attempt to contact them and leave voicemails. The owner is very abusive and threatens criminal charges if you have a complaint. This place is a fraud in my opinion and do not stay there.

We stayed in one of their houses and it was beautiful. Very clean and well taken care of. Check in was simple and straight forward. We have stayed in their cabins in the past and they are excellent too. We would stay here again and recommend it to anyone looking for a place to stay near Bryce Canyon

Worst customer service I have ever experienced! When I arrived at the property at 9:30 PM, there was no one there to check us in! The office was dark and the doors were locked! I had to drive around town trying to find another room and the management refused to refund my money! I ended up having to pay for two rooms in one night! Don’t get screwed like I did, steer clear from this horrible excuse for a hotel!