USPL Reviews Provided by
carrjenn from: Watsonville, California
Trip Type: Couples
Published Date: Sep, 28, 2022 Travel Date: Sep, 1, 2022 Rating: 4
Relaxing, peaceful and beautiful place to disconnect and unwind.
We stayed 3 nights at the Steamboat Inn, in Spencer Cottage (one of the Hideaway Cottages). It was my husband and I traveling with our dog, so the only option for us was the cottages (other rooms are not dog-friendly). We loved the quiet and peacefulness of the location. The bedroom and living area were comfortable and provided a nice place to relax, read and rejuvenate. There was a second bedroom area in a loft, but we did not go up there as we did not need the space. The lack of internet and cell was a great thing, let us disconnect. The bathroom in Spencer Cottage only had a shower, vs soaking tub, but it was a really nice shower. We were not able to use the fireplace because of fire season, but can see it being a great place to cozy up on a cool night. The only two downsides to the cottage were the small kitchenette is tiny. We did not plan to cook, but even storing snacks and some breakfast items and still having counter space was a little tricky. There was a gas grill outside and I can see cooking a full meal on it if we wanted to cook there (we opted to eat at the Inn). Second, the cottage is not walkable to the Inn unless you want to walk along the highway, which we did not.
The restaurant was good, simple menu, simple food, but tasty (we ate three dinners and one breakfast there). They have a nice outdoor seating area if the weather is good (which it was for us).
We found the service to be very good and especially liked how customer-focused Jessie was in the restaurant, answering our questions about hikes in the area and more. And when the coffee grinder in our room broke he got it replaced for us quickly.
While there is a large area that has burned and is a little sad to see (in 2020) in the Umpqua area, there are many other areas that are in great condition. We loved checking out many of the waterfalls north of the Inn.
The Inn is not fancy, but it is very comfortable and welcoming. Highly recommend!
- Rooms: 4
- Value: 4
- Service: 5
matteblack from: sydney
Trip Type: Couples
Published Date: Sep, 9, 2022 Travel Date: Sep, 1, 2022 Rating: 3
It's ok but don’t bother booking a table at the restaurant, they won’t honor it.
This is a delightful spot with private cabins and a quaint restaurant.
I don't as a rule write about bad experiences however I feel I need to for this place.
During check in the delightful front desk staff recommend we make a reservation for dinner, they recommended an unbooked table and actually after a lenghty discussion we accepted and booked that table they recommended.
When we arrived to our shock there were other people seated there. When we queried this with the waiter we were told that the party had just walked in and sat themselves there and that the waiter told them it was a booked table for other guests, but they refused to move. So what did the waiter then do, he served them at that table! Seems from other reviewer this was not a first.
So when we complained, all of a sudden it became our fault. I asked to speak to the manager, who happened to be the owner, Melinda, she placed the blame as did the waiter on the party who just took the table they wanted.
She then told us they had been rude and we were being ruder for complaining about it. She needs to take some lessons in hotel management and guest relations.
Rude and unpleasant lady.
- Value: 3
- Location: 4
- Service: 3
Y2611VEjills from: Topeka, Kansas
Trip Type: Couples
Published Date: Aug, 30, 2022 Travel Date: Jul, 1, 2022 Rating: 4
We stayed at Steamboat Inn the last week of July 2022, with another couple. We reserved side-by-side cabins by the river. We chose Steamboat for its proximity to Crater Lake (about a 45 min drive). We truly enjoyed our stay - the food in the restaurant was very delicious (we had breakfast, lunch and dinner on different days during our stay). The Steamboat staff were very nice and so helpful! Our cabins were comfortable and had everything we needed. There is no AC, but the provided box fans kept the room quite comfortable. We enjoyed sitting on the shared deck in the early morning and in the evenings, reading and sipping wine. We had hoped for a little better view of the river, but the tree growth blocks it. However, you can hear the water running and it is quite relaxing! We knew ahead of time there would be no TV, and we enjoyed being off the grid. We would stay here again!
- Sleep Quality: 4
- Cleanliness: 5
- Service: 4
Ernie S from: Orange County, California
Trip Type: Couples
Published Date: Jun, 10, 2022 Travel Date: May, 1, 2022 Rating: 5
Wonderful pet-friendly cottage in the heart of wild, scenic Oregon
Back in 2017 we visited Crater Lake and fell in love with the wild, rugged, impossibly beautiful Rogue River and surrounding landscape. So this trip we wanted to experience even more of this incredibly scenic corridor of Oregon, filled with white-water rapids, towering mountains and some of Nature's finest works. We chose the Steamboat Inn because, frankly, it was pet friendly and situated right in the middle of some of the best trails, waterfalls and beautiful country. What we discovered is that the pet-friendly cottages are absolute, stunning gems. So spacious, quiet and set in a gorgeous, garden-like meadow surrounded by blooming Rhododendron. We enjoyed breakfast, dinner and takeaway lunch at the Steamboat Inn and the food was beyond our expectations, especially the fresh steelhead trout. We also loved the background music, all fishing themed. A fabulous recharge of our batteries with the glory of Nature. I am reluctant to say anything negative, but we did find the very deep and very slick bath/shower in the cottage to be a challenge. Wish the step had some sort of traction on it to prevent slips. Otherwise, an absolutely perfect stay. We also think it would be great if the cottages had even a small microwave oven.
- Sleep Quality: 5
- Location: 5
- Service: 5
deweese3 from: Santa Barbara, CA
Trip Type: Friends getaway
Published Date: May, 15, 2022 Travel Date: May, 1, 2022 Rating: 3
This was a disappointing stay for us. We had to stay in a Cottage as the river cabins are not dog friendly. So, we paid $325/night ($300/night for the cottage and $25/night for the dog). When we walked into the cottage, it smelled like smoke (probably because the previous guests had used the fireplace?). One of us has asthma so that was annoying, especially because most of the windows would not open to clear out the smoke. Due to Covid, we travel with an air purifer, but it took 24 hours to clear out the smoke smell. The kitchen is tiny although they squeeze a lot in, which was impressive. Unfortunately, no microwave just 2 burners and we needed a microwave. We asked the housekeeper who was cleaning a nearby cottage for a microwave and she said she would bring one "in 15 minutes." One hour later and we realized she wasn't coming back. We would have had to drive down the mountain to ask for a microwave at the front desk. We couldn't call either due to no cell signal. So, we ate a cold dinner. They warn you about this, but it's true that there is no cell service (so no data, text, nor voice) and no wifi. The next day when we wanted to go exploring, the road was under construction and this made it difficult to drive anywhere. It ended up not mattering as none of the gorgeous Umpqua River trails within a half hour are open due to the Archie fire - but we were not told this when we booked. So, we were basically stuck in an overpriced, small cabin in the rain that smelled of smoke. We did manage to hike the road the cottages are on, but the locals came barreling down that road dangerously AND there were speeding logging trucks during most of the day. We did not eat at the restaurant as the menu was not all that impressive - same ol, same ol and not very creative for touting it as being "gourmet." In the cottage, they have a sign that asks you to tip 10-15% for the privilege of staying there. For our 2 nights, that would have meant a tip of $65 - $90 dollars! No way, especially since the housekeeper abandoned our request AND the front desk could not come up with trails for us to hike. Basically, the front desk clerk was useless and complained that she never gets to leave the Inn so doesn't know the area. Not the best customer service! We ended up finding some safe places to hike on our own, fortunately. Once the trails reopen after the Archie Fire cleanup this may be worth the prices they charge to stay here - but be sure to make certain your "luxury" cabin does not smell like smoke. Why do people insist on a fire in the fireplace in the middle of an area that has burned? The good - nice bed, good lighting for reading, good heat (so fireplace not needed for heat), very private, and nice lawn for the dog. Oregon has a different idea of "resort" than most places (most Oregon "resorts" are funky not resort-like) and this was nicer than most cabins at "resorts" in Oregon and the cottage was very clean and well built. Everywhere seems to be gouging on cabin prices to make up for closures during Covid and the Diamond Lake Resort down the road charges $335 for a 2BR on the lake, including the dog, but that gets only 1 star so there you have it.
- Rooms: 3
- Cleanliness: 5
- Service: 2