Valued customer?
Published Date: Aug, 31, 2024
Travel Date: Aug, 1, 2024
Rating: 1
I was unable to make my appointment due to car troubles on the way up. I called about an hour and a half later. I was dealing with my vehicle and being stranded. I asked to rebook, but after I was informed of the "no show" policy with zero tolerance...having my card charged for a service I had no choice but to not make it...well, I will make sure to never book an appointment at this spa again.
Facial cut short by 20 min
Published Date: Aug, 29, 2024
Travel Date: Aug, 1, 2024
Rating: 2
I had booked the Ultimate Facial online which was advertised as being 1.5 hrs long however it was only about 1 hr and 10min long and they still charged me the full price. The aesthetician was knowledgeable and provided a relaxing experience however if you’re going to advertise that your service is going to be a certain amount of time long then you should honor that.
AMAZING all around
Published Date: Aug, 18, 2024
Travel Date: Aug, 1, 2024
Rating: 5
THE BEST experience every time! So relaxing, professional and the perfect self care. I have done facials, massages, and various other services and I always am longing for my next appointment! The staff is also so kind and always helpful in all aspects!
Best massage and body wrap!!!
Published Date: Aug, 3, 2024
Travel Date: Aug, 1, 2024
Rating: 5
The service was top class! They are friendly, professional and helpful. I had the best massage with Andrew and had the best full body wrap and facial from Erin. If you are looking for a relaxing place for spa services, I highly recommend Sandhill Spa at Running Y Ranch.
- Rooms: 5
- Value: 5
- Location: 5
- Cleanliness: 5
- Service: 5
Restaurant has a beautiful view of the golf course off the patio but the food was not good
Published Date: Aug, 2, 2024
Travel Date: Aug, 1, 2024
Rating: 3
The hotel is beautiful we actually were put in a condo off-site which we did not know that that's how they booked the rooms. We just picked a room and they ended up sending us to a condo off-site. I think it was a better fit for us because we had a balcony in a bedroom and a lot more room than a hotel with a refrigerator and everything. The only complaint we had was the restaurant on site was not great. Unfortunately it took us an hour and a half to get a cheese plate appetizer and a salad minus the heirloom tomatoes which were said to be on there. The wait staff was nice at the restaurant just the food was not worth what we paid. The golf course is absolutely gorgeous. But all in all it was a beautiful place just we lucked out and got a condo and it was a better deal