USPL Reviews Provided by
Diamond Lake Resort
TripAdvisor Traveler Rating: 398 reviews
Disgusting
User: toothlady2201 from:
Trip Type: Family
Published Date: Jul, 27, 2021
Travel Date: Jul, 1, 2021
Rating: 1
I wish I would have read the reviews about this place before I booked. The only reason we selected this place was because the lodge at Crater Lake was full and it was the closest place to stay. After a long/hot day exploring Crater Lake all my family and I wanted to do was get some food and a shower.. boy were we in for a surprise and not the good kind.. at check in the lady told us we had one of the best cabins #33 that looked right out on the lake and was one of the “newer” ones.. long story short the place was disgusting and hot.. all the windows were closed when we arrived, no air conditioning/not a fan to be found anywhere.. I mean Oregon has been in a heat wave for a few weeks now.. put some fans in your cabins.. there were so many bugs caked in the windows sills I didn’t even want to touch the windows to open them.. the floor was dirty-you couldn’t pay me a million dollars to walk around in there barefoot.. the kitchen table had some spots of bbq sauce caked on the top with some hair stuck in the sauce🤢.. the kitchen chairs were all ripped on the seats and one had what looked like some “old meat”in the cracks..the beds were like sleeping on rocks.. I slept fully clothed I didn’t want any exposed skin touching anything in that place..I don’t care how pretty the lake is, it’s not even enjoyable to sit outside and look at it there are soooo many little bugs flying over your head.. it’s not worth the $$ to stay in a place as filthy as this one..I’ve been to many beautiful lakes Kentucky Lake, Tablerock, Lake of Egypt and stayed in many outdated/old cabins but at least they were CLEAN.. this place is seriously worse than the dive motels we stayed in as poor college students going to Mardi Gras in New Orleans 😳.. Diamond Lake Resort you need to do better.. you should be ashamed to be taking peoples hard earned money in return for the quality of your establishment.. I don’t know how you haven’t been shut down by the health dept especially during these covid times..my family and I couldn’t get out of this place fast enough

Very bad experience
User: lrdnky from:
Published Date: Jul, 26, 2021
Travel Date: Jul, 1, 2021
Rating: 1
We were rudely treated by the post-5pm receptionist [long dark hair]. Calling an hour early, questioning whether we would show up, she said that nearby fires were not a problem. Getting there, it was quite smoky and we were concerned for the health of our youngsters. She asked if we wanted to cancel, and was told 'don't know', will speak with the family'. When we returned, and said we'd stay that evening, she said 'sorry, you cancelled, and I cannot give you your room back'. Incredulous, we insisted to get the key...she refused, turned away, and spoke to another person. Owner, your resort is poorly served by low-level employees who do not value the motto all successful companies have, 'the customer is #1'. Sad.

Don't Expect Much
User: aprkniess from: Beaverton, Oregon
Published Date: Jun, 20, 2021
Travel Date: Jun, 1, 2021
Rating: 3
Spent two nights at the "resort" for a motorcycle rally gathering. The rooms were adequate (thing Motel 6). The towels were clean and plenty of them. The shower had obviously not been cleaned (dirty wet wadded washcloth layer at the bottom of shower). The beds aren't very comfortable and the blankets are from the original onset of the place (old). The small table had coffee rings that washed off easily. People come for the lake, not the sleeping accommodations.
Subratings:

Beware of the midges
User: Buckie13 from: Fontana Dam, North Carolina
Trip Type: Couples
Published Date: May, 27, 2021
Travel Date: May, 1, 2021
Rating: 3
Beware of the Midges! My husband and I went to check out the lake it was beautiful. Talked to a lady in the tackle shop about the weather and also about the flying bugs that were all around. She said they were Midges and they did not bite but are a nuisance and they are worse if you use bug repellant. I should of done my research myself. About 1230 while trolling my husband and I literally were over ran by these bug to the point we couldnt stand it. He took a pic. Of my white jacket that I was wearing and it was black and covered from all the midges. If I wasn't layered my top half would be covered in bites like my lower half is. Midges do bite and its not just itchy but painful especially if you are sensitive to mosquito bites like I am. Do your research dont just go by what the marina workers say. If I would of done my research and used bug spray my husband and I wouldnt of wasted a full day boat rental and I wouldnt be hurting.

I have to disagree... A bit Not much, but a bit
User: V1927MSlindam from: Florence, Oregon
Published Date: Mar, 15, 2021
Travel Date: Feb, 1, 2021
Rating: 2
I guess everyone has they're own opinions, YES it is EXTREMELY OUTDATED and in need of many updates. Most of the staff we encountered were awesome, except a woman in the store, she called my kids stupid!! Wow, right!! Mousetraps, not one fitted sheet in either of the two bedrooms, oh and this is insane, but the bedroom that had a double and a twin bed, the double bed had a twin box frame, and when my daughter (aka stupid) got in she flipped over, and bumped her head so hard. Can u say lawsuit waiting to happen???? The beauty of the resort can't be beat, it has the potential to be a great resort, but the way it sits now, today, it's a tinder box....

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