USPL Reviews Provided by
Diamond Lake Resort
Published Date: Sep, 3, 2020 Travel Date: Sep, 1, 2020 Rating: 1
The views are great! The motel is terrible!
We selected this resort even though there we some bad reviews recently because it is in a great location and pet friendly. However, the only good thing you can say is " It is in a great location and it's pet friendly ". The place is very run down and in desperate need of repair and update. We selected to stay in the motel section because the rates were lower and we were mainly spending our time at Crater Lake. When we tried to close the blinds, they literally feel completely off the window. We managed to get them to loosely hang back up and then we noticed several pieces of the blinds missing so we had to hang stuff in front of the window so people couldn't look straight in. The Air conditioner was so bad it made load noises and really couldn't be used even though it was hot during the day. The TV remote only worked the volume and there was no internet or cell service available. The bed was comfortable and the room was fairly clean if you didn't look to close. The rest of the buildings also looked run down. The front office person was nice enough but was outside smoking a lot of the time. We had dinner at the cafe and the food was good.
- Location: 4
- Cleanliness: 2
- Service: 3
medicarekev from: Longview, Washington
Published Date: Sep, 2, 2020 Travel Date: Aug, 1, 2020 Rating: 3
Only select a cabin on the lake...period!
We waited in lobby from 3:30 until after 7 pm waiting for housecleaning to finish our cabin. We finally request a supervisor and VP Mari quickly arrived. She explained the problem of being short staffed due to her employees making more on unemployment in Oregon then working. She went above and beyond in taking care of us, we were pleased with her professionalism.
We had cabin 49. Very old but clean. The sink didn’t drain so maintence had to manufacture the part, it was fixed by 11 pm. Mans name was Jason or Justen?, he was awesome. The view from the cabin living room is of one of about 40 old trailers that the staff live in. If we return we will only stay at a cabin ON the LAKE...you should do the same!
Room was hot and the requested fan came in the afternoon of the second day.
Resort has a cute little store well stocked with anything you may need.
Although expensive there are a variety of boats to rent up to $250 per day.
Only a 10 min ride to Crater Lake Park...a must see!
- Rooms: 2
- Sleep Quality: 4
- Service: 4
lorna5916 from: Seattle, Washington
Trip Type: Friends getaway
Published Date: Aug, 29, 2020 Travel Date: Aug, 1, 2020 Rating: 2
Not the best rooms
I didn’t book this hotel my friend did. It was kind of an quick getaway so we opted to stay here. He was told by the person on the phone that the rooms were remodeled. I would say that they may have been remodeled 20 years ago. On the upside the lake and multiple activities for families is great. The food at the restaurant was very good and the staff friendly. Also, everyone who were enjoying the lake did social distance.
The dots on the ceiling are tiny spiders
Published Date: Jul, 24, 2020 Travel Date: Jul, 1, 2020 Rating: 3
The location is the key
We stayed there recently on our way through Crater Lake. My wife said it best - it's camping with indoor plumbing. We felt the staff was very nice and overall enjoyed our Lakeside "cabin" but in reality, if you are expecting anything that resembles a resort, you may be a little disappointed.
Y9753TWlisab from: Greenville, South Carolina
Trip Type: Couples
Published Date: Jul, 15, 2020 Travel Date: Jul, 1, 2020 Rating: 3
Crater lake stop
My husband and I stayed here because we wanted to do astrophotography at crater lake. The choices are very limited so I booked diamond lake despite the bad reviews.
This is a no thrills type place. Limited hair dyers for guests (I was unable to get one), no phone in room to call the desk, no phone service at all (though you have service at crater lake?), wifi is available for $3/day but only can be used in lobby area, the rooms are clean but very outdated with blinds that are falling apart.
However this place provided us a clean room with a bed, shower, and A/C with only a 30 minute drive to crater lake. It was also cute in its own little way. Its a mountain lodge in the wilderness.. not a luxury resort. If you keep that in mind you'll be alright.
The restaurant on site is decent too, considering you're in the wilderness and there's no other options if you didn't bring your own food :-)