USPL Reviews Provided by
Lodge at Whitefish Lake
usviking2017 from: Suamico, Wisconsin
Published Date: May, 23, 2022 Travel Date: May, 1, 2022 Rating: 3
Beautiful Property & Venue.........needs attention to detail in this category
The Lodge & rooms are worth staying & paying for, its too bad when you put this much into a property that you don't finish the details with hiring friendly staff and provide great dining experience.
Called room service 2X wont even answer (just say sorry we are busy , its a 2 hr wait, don't Not pick up)
We reserved a King, got a queen, then the front desk argued when I had a printed confirmation, everyone makes mistakes but....
Again, lodge & rooms are over the top, but need to finish the 5 start experience
- Value: 4
- Cleanliness: 5
- Service: 2
Published Date: May, 22, 2022 Travel Date: May, 1, 2022 Rating: 5
Had a king studio, one son in the Viking Lodge with a regular room, the other with us in main lodge with studio loft. We felt the main lodge was much more charming, feeling like a "lodge", the Viking room seemed much more like a regular hotel room. Son and girlfriend who were getting married were in the Viking lodge. Girlfriend stayed off-site on wedding day to get ready. Son had to be out of his room by 11:00, despite asking for late checkout with a great reason since he was prepping for his afternoon wedding! That was a disappointment. He ended up in other son's studio loft - but it would have been a great courtesy had the lodge let him do a late check-out, it WAS off season. Had some trouble initially finding the fitness center and the internet was down one night and into the morning, which could have been an issue if you needed it. LOVED the S'mores on the terrace. Met in the restaurant for the rehearsal dinner, food and drinks were great, as was the service.
- Rooms: 1
- Value: 2
- Service: 1
Terri G from: Lethbridge, Canada
Published Date: May, 18, 2022 Travel Date: Apr, 1, 2022 Rating: 3
Beautiful property, but.
We stayed here two nights, April 1 and 2 for a Mom and Daughters Birthday weekend.
The resort is beautiful, it's exactly what you'd expect of a mountain lodge. The complimentary valet was a nice touch and check-in was quick and easy.
We reserved a lake view room and it did not disappoint. It was spacious, had a kitchenette and large bathroom with a soaker tub and separate shower. The view was spectacular!
The first night we had dinner in the restaurant and got a table right away. Service was great and the live entertainment was very good.
The indoor pool and hot tub were also nice.
On Saturday morning we attempted to order room service for breakfast. We called the line 5 times and not once did anyone answer it just rang and rang. We called the front desk twice and each time she put me through to the restaurant it rang 4 times and went to a voice mail, that the message said is not monitored. Finally we gave up and went into town.
That evening we went down for dinner and the lobby and area was jam packed with people. We were told it would be a 2.5 hour wait for a table.
We decided to take another chance on room service. Again it rang and rang without anyone ever answering. We called the front desk again, this time she walked over to the restaurant herself and asked them to call us to take our order.
Our food arrived 45 minutes later without any silverware. We called the front desk again and waited another 15 minutes for some to be brought up.
During all this we hear a loud speaker and music coming from outside, we go out onto the balcony and find that there is a prom taking place at the hotel and family and friends were invited to watch the students parade into the hotel. No wonder it was so busy! Congratulations to the graduates and I don't begrudge them a prom on such a beautiful property BUT the hotel did not share with us that this event was going on, they did not post any notices that a large event was planned. They should have informed the guests! If they had of we could have planned appropriately and made a reservation in town.
- Value: 4
- Cleanliness: 5
- Service: 3
k2kelley from: Spokane, Washington
Trip Type: Couples
Published Date: May, 3, 2022 Travel Date: Apr, 1, 2022 Rating: 4
I like this place
Fifth time, I like it here! Had a great room overlooking the lake. Inbetween seansons, but nice amenities to enjoy with hot tub out from and views of the lake. Good bar and I have always found the dinners to be good. Not inexpensive, for sure, but I like this as a splurge. Summer is special here with drinks on the deck as sun sets. A bit out of downtown, but easy access to downtown entertainment of big mntn
Nicest lodging in the valley
Trip Type: Family
Published Date: Apr, 9, 2022 Travel Date: Apr, 1, 2022 Rating: 5
Wonderful venue for a small family wedding!
We visited for a family wedding in April 2022. Everyone was so accommodating and pleasant. We were there 5 days and everything was just amazing. The restaurant was outstanding at every visit. Well located between downtown and ski area. Would highly recommend.