USPL Reviews Provided by
Lodge at Whitefish Lake
TripAdvisor Traveler Rating: 1404 reviews
Historic Lodge a Hit
User: lisaannr2016 from: Olympia, United States
Published Date: Aug, 10, 2020
Travel Date: Aug, 1, 2020
Rating: 5
We loved the historical aspect that the lodge has maintained. Both of the pool areas were enjoyed. They pour a good cocktail at the Tikki Bar. Every employee were encountered was friendly and helpful. Very nice shuttle service driver and front desk went out of their way to accommodate us. Having a marina on site was wonderful - we did rent a boat, a while it is 'spendy' it is absolutely worth it to be out on the lake. A beautiful setting.
Subratings:

Staycation Dtay
User: wendyc131 from:
Published Date: Aug, 10, 2020
Travel Date: Aug, 1, 2020
Rating: 5
We decided to stay at The Lodge when our family, from out of town, were also staying there. It was loads of fun. Used the marina and rented a pontoon and jet skis. Pool was delightful as were all the food and beverage options. We hung out at the Tiki Bar. The kids loved the nightly s’mores and so did we. The staff was great and our room felt very clean and sanitized. I lost my expensive sunglasses while I was there and three days later I got a call that they were found by a guest. Yippee! Thanks to the staff for caring. The Lodge is a special place in Whitefish Montana
Subratings:

Fun, relaxed, normal!
User: christopherbW8585MA from: Greenville, South Carolina
Published Date: Aug, 9, 2020
Travel Date: Aug, 1, 2020
Rating: 5
We escaped from the weirdness of the pandemic to Montana, and had a gratifyingly normal, elegant, fun, relaxed stay at the Lodge at Whitefish Lake. The staff were terrific. The other guests were chill and clearly ready to have a nice time. For whose who are concerned… the Lodge did all the requisite things for pandemic safety. But it was nice to see that the staff and other guests did _not_ assume that fellow human beings were mere faceless vectors of infection. If you are super afraid of being near other people, you probably want to stay home. If you are willing to be in the company of others, the Lodge will show you a really good time. We were extremely grateful for this break from isolation and fear. And we're planning to go back in more normal times.
Subratings:

This lodge REALLY has failed this summer, maybe its covid and employee availability.
User: ericaabrams from:
Published Date: Aug, 8, 2020
Travel Date: Aug, 1, 2020
Rating: 1
We spent 12+ nights at the properties owned/managed by this same family and they were all sub-par from any perspective .. Upfront Service, technology and employee follow through. I am sensitive that could be adored staffing/unemployment issue, but I still find these complaints not particularly due to covid. My issue are 1. Communication - Employees are uninterested, unimpressive, and lack leadership. this starts from the time you book the reservation and even the software doesn't work well 2. Inadequate technology- starting with reservations, allocating rooms and continuing to complete failutre to provide expected levels of wifi/connectivity service and 3 complete lack of follow through/ communication a with guests-including never following up on phone calls, request for service to the rooms (when they tell you that we should call with any service requests, since they are not performing any housekeeping, regardless of the duration of stay.) The only way I got wifi to work is on my 9 year olds Verizon wifi hotpot. Otherwise connectivity is useless In room after 10 AM . I would rather be camping for free where I would have no service or wifi (and the menu/service in restaurant better._ I hate to bad mouth things, but this

Lodge at whitefish lake.
User: Bill A from:
Trip Type: Family
Published Date: Aug, 7, 2020
Travel Date: Aug, 1, 2020
Rating: 4
I have stayed here 3 times so obviously I like it. Ran into some problems this visit. Had a 3 bedroom condo; 7 sinks, 3 showers,1 tub total. The room had two bars of soap each 2 inches by 3/4 inch. Called day one for more soap. Nothing. Called day two in am. Nothing. Got aggressive on the phone in the afternoon. Finally 4 more tiny soap! A lot of haste for a minor request. Asked to speak to the manager. He/ she was unavailable. No call back. Great common areas in the hotel and enjoyed dinner and drinks in the lounge. Good food and service there. I’ll give it a 3.5 stars and am a little disappointed compared to my prior stays

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