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Sorrel River Ranch Resort and Spa
TripAdvisor Traveler Rating: 1114 reviews
DO NOT STAY AT SORREL RIVER RANCH RESORT
User: P6946RGlilyr from:
Published Date: Oct, 23, 2021
Travel Date: Oct, 1, 2021
Rating: 1
Waste of time and money! Staff are nice, but GM is clueless as an empty bottle! The room was NOT worth the price at all...EVERYTHING outdated. You can definitely see that it needs major upgrades. I would say...the room would have been nice if it was back in the 80's!!!! Does Sorrel know what it means to CLEAN A ROOM???? AC vent, full of dust/dirt, celling fan full of dust, inside refrigerator was nasty and you can tell that housekeeping did not even wipe it down in months, bathroom sink had last guest dry tooth paste all over the sink, etc. Kitchen plates, glass...again, you can tell no one really cleaned it out. Does Sorrel really know what "Housekeeping mean"? Especially during this time that we are all living in...people want to go to CLEAN places and feel safe! Sadly that is not the case at Sorrel River Ranch Resort! I wish I would have seen other reviews before I booked! Word of advise for anyone coming to Sorrel! Stay AWAY and book your trip in town! OR book your trip at Red Cliffs Lodge which is next to Sorrel for 3rd of the price!
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Utah circle
User: ergamble from: Winston Salem, NC
Trip Type: Friends getaway
Published Date: Oct, 20, 2021
Travel Date: Oct, 1, 2021
Rating: 3
The Sorrel River Ranch is set on the Colorado River amidst soaring red cliffs. It is truly lovely location. Unfortunately the other parts of the resort are not so amazing. Starting with price, we were in a Mesa studio King for >$1000 a night, meaning we were not facing the river. The room was adequate but certainly not what one would expect for that price. It was comfortable room but had no maid service. There was no place to sit other than the bed or at the small cafe table. There was a swing on the porch. We ate one meal in the restaurant which was fine but not great. The on site store had Pre made sandwiches, salads and baked goods. Not worth the price. There are many activites available of which we did not partake. Also the parks…Arches and Canyonlands… are quit a distance away as is Moab. I would not recommend this or go there again

Nice property but there are breakfast issues
User: jandc8491 from: Wilmington, Delaware
Published Date: Oct, 18, 2021
Travel Date: Sep, 1, 2021
Rating: 3
I had a river studio king bed room with a view of the Colorado River. I was in Moab for hiking, and I did not have any time to enjoy any of the amenities at Sorrel River Ranch. The property seemed very nice. The staff was friendly and helpful. Internet worked well; however, there was practically no cell phone service at the Ranch. It was difficult to coordinate meals and activities in Moab and at Arches National Park by phone. My room was spacious, with a rustic feel and decor. The bed was very comfortable. It had a kitchenette area with table and chairs. There was a sofa in the sitting area. The spacious bathroom had a soaking tub and good size shower. I downgraded my rating of this property because of the breakfast situation. On a couple of days, I had to leave before the main restaurant would open (at 7 am). I could order breakfast to go. I was charged $24 for a muffin, a piece of fruit, one other small item, and a bottle of water. Even the room service menu had more choices and reasonable prices. There was one morning when I had a later start, so I arrived at the restaurant at 7 am, and told the server I had to leave around 7:30 am to get to Moab to meet my guide for the day. I got served my pancakes at 7:45 am. At 7:25 am, I had gone to find someone about what was taking so long, and I was told that breakfast would be out "soon". If you're hiking at Arches, I would recommend staying in Moab or close to the National Park. Sorrel River Ranch is nice, but it was just too far away--a 30 minute drive--from activities in town.
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A ripoff!!!
User: Laura F from:
Trip Type: Couples
Published Date: Oct, 18, 2021
Travel Date: Oct, 1, 2021
Rating: 1
You can’t help but feel ripped off when you stay here. For $1000/night one would expect exceptional accommodations and service. This place has neither. The staff is mostly young kids with zero experience. The rooms are poorly appointed and the bathroom is a joke - tiny with a shower that is a plastic insert. We had a much nicer room and bathroom at the Courtyard Marriott in AZ (where we stayed after we left Sorrell) and where we paid less than 1/5 the price. When you stay at Sorrell you are one half hour from any other restaurant so you are forced to eat mediocre, overpriced food if you don’t want to drive an hour round trip. They also make you pay in full before you even arrive so you can’t check out and find a better place, which would not be hard to do! I strongly recommend staying in the town of Moab and staying far away from Sorrell. Wish I had read this review before I booked!

Avoid this place
User: Kpsavel from:
Published Date: Oct, 18, 2021
Travel Date: Oct, 1, 2021
Rating: 1
Avoid This Place! This resort advertises that it is a luxury destination, but it is one step slightly above a low end chain motel. Completely overpriced. The rooms are worn out and the showers are plastic inserts with awful pressure. The service is low end with keys not working often (very sensitive keys we were told), rooms not cleaned and a staff that was indifferent. The restaurant is mediocre and very expensive. After our initial meal, we ate in Moab instead Lastly, I was overbilled and now am in a dispute with the hotel. You are better off staying in a motel in Moab and enjoying the wonderful places near there then staying in this very overpriced resort.
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