USPL Reviews Provided by
Sorrel River Ranch Resort And Spa
TripAdvisor Traveler Rating: 1222 reviews
Bad vibes, worse service
User: Happiness425095 from:
Published Date: May, 6, 2025
Travel Date: May, 1, 2025
Rating: 1
Still very bad vibe and service for drinks and dining. Every time we've stopped by while passing through, we regret it. There is an cold, empty, "ghost town" feeling around the property. Hard to find someone to help you, and we have frequently noticed odd attitudes and a general unwelcome feeling. They say "No" to most things you ask for. There is never anyone dining there anyway. Even just getting a drink at the bar takes awhile to run down. Too bad, such a lovely property.

Great place!
User: Isabel W from: Brooklyn, New York
Published Date: May, 1, 2025
Travel Date: Apr, 1, 2025
Rating: 5
Wonderful place! Georgeous views, great accommodations, good food, interesting activities and, most importantly, very helpful, knowledgeable and friendly staff. Well worth the trip. We look forward to visiting again! Tom and Isabel Wacker

Magical Birthday Celebration with Family!
User: sandi f from:
Published Date: Apr, 23, 2025
Travel Date: Apr, 1, 2025
Rating: 5
Magical experience from the surroundings to the staff to the accommodations. We met lovely people from all over the globe. Took advantage of everything from horseback trail rides to UTV back country experiences. Would recommend to a friend. Serenity at its best. I look forward to a trip back with more family next time!
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Terrible customer service and cancellation policy
User: vacationgirl1 from: Rhode Island
Trip Type: Family
Published Date: Mar, 30, 2025
Travel Date: Mar, 1, 2025
Rating: 1
We made a reservation five months ago. Within a week, we found out we needed to change our plan and cancel our reservation. I called customer service to cancel and they charged us a cancellation fee of 10% of the total reservation cost and called it a credit card processing fee. I questioned the fee and the customer service person agreed that it was too much. I asked to speak to a manager and they would not talk to me or call me back. I do not recommend making a reservation here. It’s located far from Moab and there are much nicer, newer and more convenient places to stay (along with better restaurants options). We ended up staying at the Hoodoo Hilton Curio and had an amazing stay there.

A must visit hidden gem!
User: Catherine H from: London, United Kingdom
Published Date: Mar, 29, 2025
Travel Date: Mar, 1, 2025
Rating: 5
A hidden gem! We did not know what to expect when arriving however this is the most incredible property with the most breath breathtaking views! It was the perfect destination with our two boys as there was so much to offer ( the ranch is located right on the Colorado river with red Mesa‘s surrounding the entire property). We were able to go rafting on the River, horseback riding with Katie (the properties Wrangler, who is amazing with children), we enjoyed an ATV ride with Mike (who is so knowledgeable about the area) enjoyed the pool and hot tub and utilized their complimentary bikes to get around the property. There is a petting zoo and there were three baby goats that we were able to hold! Apart from the Ranch, we enjoyed Arches National Park and walking around the little town of Moab. This is definitely a destination we will return to!
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