USPL Reviews Provided by
Sorrel River Ranch Resort and Spa
TripAdvisor Traveler Rating: 1175 reviews
Sorrel RR & JJ's Mercantile
User: Donnarae A from:
Published Date: Apr, 30, 2023
Travel Date: Apr, 1, 2023
Rating: 5
Just love Sorrel River Ranch..we are locals and often hike the Sorrel Ridge Trail (SRT) followed by a delicious lunch and soft ice cream at JJ’S Mercantile. There is lot’s to do and enjoy at Sorrel.. good birdwatching near the river as well as hanging out outside the deck of the Epic Bar enjoying a meal and watching the paddler’s go by. There are well maintained and close trails nearby..just ask the staff..very friendly folks, Zep and his dog Biz are very helpful and knowledgable. We are very lucky to have Sorrel RR and what they have to offer to everyone so near & far. My partner does a weekly Coffee Salon with friends from Castle Valley & loves the vibe, great pastries, & music while enjoying the majestic views. BTW Zep & the Biz are just rocking the place, with kindness, caring & great support. Feeling blessed to have both Sorrel & JJ’s nearby.

Way overpriced
User: Phinnaeus1 from: Houston, Texas
Published Date: Apr, 29, 2023
Travel Date: Apr, 1, 2023
Rating: 2
My husband and I take about 3 trips each year to hike and explore areas which are typically near national forests and parks. Moab is one of the locations we return to in November or early spring. We have seen Sorrel while driving on highway 128 during previous trips to Moab; and, after checking out the website, we decided to stay there during our most recent Moab trip this spring (April 2023). I agree with other reviewers about the place being overpriced. I just don’t get it – why those who provided high reviews did so (similar to another reviewer, I question if these were staged), why the place is a Conde Nast Traveler resort, why the place is categorized as a “luxury resort”. The website does a great job of depicting it as a luxury resort. Maybe compared to camping it is a luxury resort. It is NO way comparable to some of the resorts we have stayed, especially considering the cost of 1300+ USD per night for a room and over $150+ per night resort fee. We were disappointed and would have expected more for the per night and resort fee costs. While the surrounding scenery is beautiful, the facilities, grounds, activities, and service is lacking in comparison to places such as Enchantment (Sedona), Sundance, Miraval, which are also less expensive than 1300+ USD per night room cost and $150+ per night resort fee. We stayed in a king river view balcony studio. The room was away from the main area. There was a paved walkway between rooms which was well lit at night. But, guest parking was away from the paved walkway separated by approximately 30 yards of either gravel or grass depending on which route you took to get to the paved walkway. Both of which were unlit. We arrived at night, discovering this on top of our room being on the 2nd floor with no elevator – very surprised staff did not assist us with luggage. While the room itself was okay, it was not what was depicted on the website and room selection pictures. Our room was darker, carpet versus wood floors, the bathtub did not overlook a view of the river, and the balcony railing obscured the river view. I tried to enjoy the view by sitting in the chairs near the river; but, hindered by goose droppings all over the place (seems no one is picking up after the resident flock of geese on the property) and the smell of horse manure (the corral and stalls are really close to the rooms). We saw the pool, basketball, and tennis court. The entire time we were there, rackets and balls laid on the ground in the middle of the courts – like help yourself. Nobody seemed to use them because they laid in the same location the entire time they were there. The only amenity offered at check-in a guided hike at 2 p.m. with advanced notice. 150+ USD resort fee for this??? The inconvenience of the distance to trails, national parks, and Moab also brings to question the value of the cost of staying at this "luxury resort". Way overpriced.
Subratings:

This is a must stay place!
User: Julie G from: Newton, Massachusetts
Published Date: Apr, 22, 2023
Travel Date: Apr, 1, 2023
Rating: 5
This trip was epic! The setting of the ranch is astonishingly beautiful with the decor to match inside and outside of the awesome cabins. Where luxury meets the wild west. The beds and bedding were so comfy and the personalized fire pits for roasting smores at night (free) was a sweet touch. But the best part of the ranch was Nicole and her team. My family was catered to, constantly, made to feel special and at home, and every request was met in a timely fashion. Nicole was especially good at planning our excursions and being very sensitive to changes that needed to be made due to last minute weather changes, but she was still able to squeeze everything in. The setting of the ranch was also extremely relaxing and my family really felt like we were getting away from it all. We also enjoyed the restaurant on property, and the horse rides and being able to feed and pet the horses just steps from our cabin. We give this ranch the highest recommendation! Thank you Sorrel and thank you Nicole!
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Gorgeous setting and warm staff
User: SylviaMao from: Mamaroneck, New York
Trip Type: Business
Published Date: Apr, 21, 2023
Travel Date: Apr, 1, 2023
Rating: 4
Gorgeous setting, beautiful facilities for a premium price. Activities from hiking to horseback riding and UTV riding were all excellent. Staff was warm and attentive from organizer Nicole to Stephanie and Ray at the horse stables. Hotel rooms were comfortable with premium bedding, robe and toiletries. However the team was a bit understaffed and we didn’t have enough service at times, especially given the price paid.

Luxury in the Desert 🏜️
User: Fishingchrisalaska from:
Trip Type: Couples
Published Date: Apr, 17, 2023
Travel Date: Apr, 1, 2023
Rating: 5
What an amazing location with great amenities, fun activities, and a superb staff. The spa was top notch and we had blast trucking around the property on the bikes and playing horse shoes. Great anniversary weekend. Every meal felt like it was from a five star restaurant. The UTV ride up onion creek was beautiful and and just the right amount of exciting. Thanks Nicole for helping arrange everything. The ranch is tucked away and private but close to Moab and of course ArchesNP. A must see. We are definitely planning on coming back with kids next time and staying at one of the big family cabins. SRR was dope!

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