I recently stayed at Wander Camp during a three week road trip through Montana, Idaho, and Wyoming. This was by far the worst place we stayed on the trip - and the most expensive! This business is a complete scam, and I will not be staying at any of their locations again. First off, they send us a new location the day AFTER the cancelation policy ended. The new location had terrible reviews, but by that point, we could not do anything about it. The tents were grimier than expected, the beds were comfy but had stained sheets. The tents were close together and did not offer much privacy. There was NO drinking water on site, which no one told us. The bathrooms were not flushing toilets as they were advertised but instead were septic toilets in a trailer. The showers were almost impossible to use, the heavy chains that needed to be pulled down for water were difficult to hold down while showering. The bathrooms were dirty and smelly. The staff were pretty much impossible to find. We also did not feel that there was adequate animal/bear safety in place. This was not the glamping experience that we were led to believe we booked, and I would not recommend this property to anyone.

This note is in relation to our stay in Starlight Tent Camp, West Yellowstone, from June 20, 2025 to June 24 2025, confirmation number 4959219406. When we booked our stay, our family liked the clean, well kept tents we saw in the photos, What we got was something soooooooo different. Within an hour of reaching the camp, an individual who called herself Lindsey, emailed us informing us that our accommodations had been changed and she gave us a new address to set into our google map. The really scary thing is that she demanded that we pay right then, through paypal or credit card, in order to hold our tents. We thought something was very wrong. We had previously been sent a message that we would pay only when we got to the camp. We thought we were being scammed. But when we called other hotels and motels in the area we were told that there were no vacancies anywhere. We were forced to pay right then on the site that Lindsey had just sent us. We had no other viable options. When we arrived at the new address given, Wander Camp, the appearance was very different from the photographs of the other place. didn't look nearly as kept up or clean. When we spoke to the staff there at the gate, we asked why we were redirected there and why we could not have our tents at Starlight. The staff told us that they did not know what we were talking about, that their company had nothing to do with Starlight, but they did see our names on the guest list there. Our immediate thought was a confirmation that we had been scammed and probably being double charged. The bathrooms, we were told, ran out of water frequently and the hot water heater didn't keep up with the demand. (In fact, during our stay two of us got stuck in the showers when the water ran out completely and they had to go to bed soapy. OK, not a matter of life and death, but again, not what we had booked and paid for). Again, because we had no other options, we drove down to our tents and looked around. The tents were both full of mold and dirt, the bathrooms were not "shared" as the website said, but rather a hike of approximately 1/8 of a mile. There was no electrical connection of any kind in the tent area ( the place was completely off grid) although the website for Starlight clearly said that there "would be a socket near bed." Later that night, I spoke to Annie, from the administrative office, and she listened. Annie listened to my complaints and offered to return our money for the first night and help find us better accommodations for the rest of our stay. The next day, we spoke with Rachel at the camp gate and she acknowledged that Annie was going to credit us the first night. We told her we would need help finding any other place to stay as everything in West Yellowstone was completely booked. She didn't know anything about that. Ok, the upshot is we wound up staying in a camp that was not what we had reserved and never would have booked purposely. In addition to this, the road to get there was so full of holes, I am not sure a car without all wheel drive would make it. We never received even a penny of credit for the first night of our stay. We were simply given a pig in a poke, scammed and made to feel like we were the problem when we spoke out. I've since been reading other people's reviews of Wander Camp and Starlight and there are many reviews stating treatment similar to what we suffered. We talked to a group coming in who were told the same thing about the address change, though they went over to the other place first. One of their party lost a pedal on their bike in one of those damned Wander Camp potholes. I was going to just let it go. However, when speaking with a friend, who happens to be one of the Travel writers for the Orange County Register, about our treatment, she became incensed. She said that our treatment was appalling and shameful. She demanded that I write to you to complain and to demand a full reimbursement of the amount we paid to stay at Starlight: $1,400.56. Oh, and by the way, when I was speaking with another administrative type from Starlight named Alvin, I told him that I was going to put in a complaint through Booking. He said that was ok. "They are our colleagues." If you want to stay in business, you might want to reexamine whom you take on as colleagues.

Nice place, all surrounded by nature 👌 It is 25 minutes away from West entrance Yellowstone National Park. I like friendly cows 🐄 around))

We had an amazing stay at Wander Camp Island Park — just minutes from Yellowstone’s West Entrance. This is glamping at its best! Our tent was spacious, clean, and super comfortable, with a cozy bed and simple, rustic decor that fits perfectly with the natural surroundings. Waking up to sunrise over the open landscape was absolutely magical. The camp is peaceful and well maintained, making it easy to relax and disconnect. The staff were incredibly friendly and helpful, offering great tips for exploring both Yellowstone and the Island Park area. Shared bathrooms and showers were clean and well-kept, which is always a plus when camping. One of our favorite parts was sitting around the campfire under the stars — a truly special moment that made us feel completely immersed in nature. If you’re looking for a unique, comfortable, and memorable alternative to a hotel for your Yellowstone trip, this is the place. We’d absolutely stay here again!

This is definitely camping, NOT glamping. Very cute oversized cloth tepee with comfortable bed and modern pillows and chairs. If you are looking for a nice getaway and a true camping experience, this is it. Glamping accommodations include running water and electricity. This place is not that! I didn’t know I had the option to purchase a portable heater when booking my stay. I nearly froze the first night. Staff is friendly and prompt to respond to text. However, they are adamant about their refund policy. It rained my first night, the sound of rain on tepee was a cool experience but even with blankets and extra clothes, the 30 degree weather had me feeling uncomfortable. I requested a partial refund and was denied. You will get a text with your tent number right at 4p. Not a minute earlier or later. Shared bathroom/shower was clean but far away from tent. Was told by staff to drive to bathroom since it was so cold. This location is about an hr and a half from Yellowstone National Park and only a 20min ride from West Yellowstone airport. I like the set up and maybe fun to do it with friends & family. But to pack and bring everything you need while having to fly to location, personally not worth it. For the Same price, you can stay at hotel without all the fuss.