USPL Reviews Provided by
Yellowstone Gateway Inn
TripAdvisor Traveler Rating: 498 reviews
Yellowstone 2022
User: Jane F from: Orlando, Florida
Published Date: Dec, 17, 2022
Travel Date: Dec, 1, 2022
Rating: 5
We stayed her fir a winter trip to Yellowstone and also stayed here July last year. Enjoyed both times in. A 2 bedroom suite, nice and clean and a fully equipped kitchen. Lots of deer roam the property. Gardiner market across the street and inky 15 mins from mammoth hot springs
Subratings:

This place is just a perfect base for your trip into Yellowstone.
User: yelkcerb from: Texas
Trip Type: Couples
Published Date: Nov, 1, 2022
Travel Date: Oct, 1, 2022
Rating: 5
What a gem. The rooms are large and comfortable and the people are friendly and welcoming. Having a kitchen to do a little cooking definitely helps to keep costs down. It's right across the street from the Gardiner Market so you can grab anything you need. We were pleasantly surprised at how perfect it was!
Subratings:

Nice lodging, nicer people
User: Cal K from:
Trip Type: Friends getaway
Published Date: Oct, 11, 2022
Travel Date: Oct, 1, 2022
Rating: 5
My brother and I spent two nights here while visiting Yellowstone. I wish that the north entrance road was open, and then we would have spent more nights and just made this home base for the week. Accommodations were clean and spacious, including a full kitchen. Very comfortable bed. Climate control was excellent It’s an easy walk to the businesses in Gardiner, including the store and several restaurants. Plus we had cow elk at our door. Cindy greeted us on checkin, and was a true gem. I left some things, including a medication, behind when we checked out. We had relocated to Old Faithful., about 4 hr away due to road closure. She called me to let me know and then took it upon herself to find a Yellowstone paramedic, who could use the new road to Mammoth, who then took them into Yellowstone. This saved us about 6 hr of driving round trip all the way back to Gardiner because I could meet him in the park. I was able to get my things from him near Mammoth ( without leaving the park). I had no idea that there was such goodness in people. I am very grateful to Cindy for her help. I am looking forward to staying at the Yellowstone Gateway Inn again.

Comfortable and Homey
User: Travelswithdog2 from:
Trip Type: Couples
Published Date: Sep, 11, 2022
Travel Date: Sep, 1, 2022
Rating: 5
First a huge shout out to Cindy in the office. I woke her up with a VERY early call of distress. We needed to switch hotels due to unsatisfactory stay the night before. She was not only kind and accommodating, but also gave us an early check in as we needed to be ready for a wedding that afternoon! Huge thank you. The room was so nice, very clean, and embracing, comfy beds, great shower! She saved our day rewarding us with perfect grace.

Poor Customer Service
User: Demican7 from: Portland, Oregon
Trip Type: Family
Published Date: Sep, 7, 2022
Travel Date: Sep, 1, 2022
Rating: 1
Customer service is inconsistent. They say one thing, then do another. We had to cancel our reservation because we found out that their gate into Yellowstone is closed and that it would be several hours in driving to detour. I was first told by the hotel representative that there would be no fee on their end to cancel, then after cancelling with Expedia the hotel said they would charge a $75 fee. The next day my credit card was charged a $145 fee. Multiple attempts to discuss the inconsistent fee with management have gone without response.

© TripAdvisor 2023