US Park Lodging | Trip Advisor Review for The Grand Hotel at the Grand Canyon

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The Grand Hotel at the Grand Canyon

TripAdvisor Traveler Rating:

2412 reviews

Recent stay

User: 15camillew from:
Published Date: Sep, 6, 2024
Travel Date: Sep, 1, 2024
Rating: 2

The lobby is lovely but the rooms were very mediocre. At best. Run down. No decent dining. Truly not worth the price. We were unable to stay in the park due to water issues, so we scrambled to find a hotel. Coffee in lobby is nice, but very weak. Our room was actually a bit dirty. Would not recommend.

Customer Service

User: Julia B from:
Published Date: Aug, 28, 2024
Travel Date: Aug, 1, 2024
Rating: 5

Excellent Customer Service, very cordial and attentive to customer needs. the hotel is very clean. Hotel Room, Restaurant, Bar, Jacuzzi and pool very clean. The hotel and city have all the amenities you'd expect. We had an amazing 45 minute helicopter ride which was only 5 minute driving distance from the hotel.

Subratings:

Rooms: 5
Value: 4
Sleep Quality: 5
Location: 5
Cleanliness: 5
Service: 5

Take a hike and don’t dwell on the room.

User: Alex B from: New York City, New York
Trip Type: Family
Published Date: Aug, 11, 2024
Travel Date: Apr, 1, 2024
Rating: 4

This is a very nice property with large rooms and great location but a bit pricy. Breakfast was so-so. Bar location was very busy. That said, you come here to see the area not to enjoy the hotel so get dressed, put on your hiking books and take a hike.

Extremely Convenient Location to Grand Canyon

User: AB2NewYork from: New York
Trip Type: Family
Published Date: Jul, 19, 2024
Travel Date: Jul, 1, 2024
Rating: 4

Very convenient location to the Grand Canyon. Lovely cozy hotel with a welcoming lobby. Very nice hotel staff and extremely easy check in process. Room was lovely and comfortable for a family of 4 to see the Grand Canyon for a few days. Indoor pool was not used, as it was less than desirable.

Nice stay

User: delagioventu from: Luxembourg City, Luxembourg
Trip Type: Family
Published Date: Jul, 17, 2024
Travel Date: Jul, 1, 2024
Rating: 4

Nice rooms, comfortable, but as we were on the ground floor, no view whatsoever, on an small coirtyard with stones, where furthermore works were in progress. Excellent position at the entrance of the Grand Canyon Park. Easy parking and nice lobby. Friendly staff.