The room was lovely. Beds comfortable. But we did feel it is overpriced for what it is. They have a lovely area in the entrance space to sit in sofa's by the fire, and here you can help yourself to hot drinks. The restaurant is overpriced and staff not terribly friendly. We went to the bar for drinks one night only to find the barman was like a one armed paper hanger. He was incredibly busy being the only one manning it. He did a good job at staying cheery considering the pressure he was under. Unfortunately the drinks we all ordered came with flat soda's (ie: tonic/coke etc from the gun clearly had no bubbles!!). We pointed this out and his reply was to tell us he wouldn't charge us. As we don't do flat soda in our drinks we left them on the table and departed. The front desk staff are not friendly and you certainly didn't feel like they were there to help make your stay memorable (in a positive way). We had a couple of room issues, which I mentioned to a manager of some sort the first morning, she was very friendly and apologetic and said she would get that sorted. We came back that evening to find nothing had changed. Disappointing.

An excellent location, just minutes from the Park. The hotel is modern, immaculate and in the spirit of the Grand Canyon. Staff was over the top friendly and helpful. A very nice, well equipped fitness room as well.

Staff is very welcoming and they arranged extra bed in room for us within short notice and location is also great.

Top of price for this town but you won't be happy with the place for the price you paid. Rooms carpet very dirty, room stink and very dusty.

Everything was truly perfect. This place is beautiful, perfect interiors and furnishing, nice size room, very clean, the people are all completely service oriented, respectful, polite. Guests are from all over the world and it is a diverse place in all ways. The breakfast buffet is extensive, including gluten free options. Nice dinner menu, the food is very good. Josh, one of the managers, is good to his people and helps the guests with anything they want or need. This is a special place. Very high quality, very enjoyable and great rates.