A complete rip off when we arrived at 3 o’clock for check-in there was an extremely long line when I finally made my way up to the counter They found my reservation but told me that I would have to wait to pour or pay $40 to check in at three I told him this was waste of my valuable time standing in line when I could’ve been at the Grand Canyon they should post that so people don’t wait in line. I saw family after family leave without checking in because they didn’t wanna be scammed. Also, we went to the bar for happy hour for some seven dollar 50 Cent happy hour beers yeah right we ordered the chicken wings and the chicken wings and happy hour the same price from the regular menu. I said kind of happy hours. is that when I asked the bar meat she says oh well I don’t make the rules.

Would stay here again. Clean with a friendly and helpful staff. Conveniently located to South Rim. 50 minutes from Williams, AZ.

The staff was A+ and of course the location to the South Entrance to the Grand Canyons is A++! But the room was old, with stained and dirty carpet. I did not feel "clean" in my room. Lodge entrance was amazing. Friendly bar staff that makes you feel welcome. You're paying for the location...but room needs a refurb bad. I saw a lot of families with small kids, so family friendly hotel.

This hotel is well located and the staff ant the front desk and in the restaurant are friendly. However, the cleanliness of the room was not up to scratch. There were peanuts on the floor and the floor was sticky, a deep clean is definitely needed and at the very minimum, any food should be cleared off the floor before new guests arrive.

Mouthwash was half empty, floors were not vacuumed, and bathroom stunk so bad. I tried to complain to manager but she was in a meeting and has yet to call me. We took our stuff and left. We didn't even ask for a refund. We just wanted to get out of there.