USPL Reviews Provided by
The Grand Hotel at the Grand Canyon
TripAdvisor Traveler Rating: 2388 reviews
Good location. Only 5 mins from Grand Canyon pay booth and entrance.
User: Kate J from:
Trip Type: Couples
Published Date: Apr, 22, 2024
Travel Date: Apr, 1, 2024
Rating: 4
Nice sized room and was nice to have coffee making facilities in thr room as well as available in the lobby in the morning. Macdonalds is right next door so it's no problem to nip there for breakfast. Ate in the hotel for evening meal but there were many issues which led to us waiting over an hour to get a table and then it was a bit chaotic after that with staff not really knowing what they were doing. Maybe we were just unlucky that night. Left an item behind by mistake and emailed the hotel to ask if its possible to post it back to me but have not heard back from them. Agree with other reviews that beds are not the comfiest and the pillows are very firm.

Great meal, Thanks to the manager, Nataia!
User: Passport30576909407 from:
Published Date: Apr, 21, 2024
Travel Date: Apr, 1, 2024
Rating: 5
At check in, we were told we could get dinner menu meals in the bar. Went to the bar and told we were told we could not. Asked for the manger, Natalia, who made things right and made sure the staff was attentive for the balance of our meal. We were able to have an outstanding meal, and make our sunset visit to the Canyon. Thanks Natalia and team.

Excellent stay
User: BACK U from:
Trip Type: Friends getaway
Published Date: Apr, 21, 2024
Travel Date: Apr, 1, 2024
Rating: 4
Comfortable stay at Grand Canyon National Park. Front desk attendant Dane was helpful and kind. Rooms and beds are comfortable. Coffee and hot water available starting at 4am for hikers and sunrise seekers. Location is easy 5 minute drive to the South entrance of the Park. Visiting Grand Canyon is a memorable and worthwhile experience. Would come back again!

Great Location, Disappointing Comfort
User: Michael A from:
Published Date: Apr, 9, 2024
Travel Date: Mar, 1, 2024
Rating: 1
Despite the Grand Hotel's prime Grand Canyon location, our stay was a letdown, especially at over $500 per night. The most glaring issue was the beds; uncomfortably high at the bottom, sagging in the middle, paired with overly firm pillows, leading to a poor night's sleep. The pool was just average, offering little beyond basic enjoyment for the kids. Interestingly, we spent our first night inside the park at an older, cheaper hotel right beside the canyon. Despite its age, that hotel provided far more comfortable beds and a better overall experience. Given the Grand Hotel’s disappointing amenities and lack of comfort compared to a less expensive option right in the park, I regretfully leave a one-star review.
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Outstanding Staff, great room and food in the dining room was amazing.
User: Kermit H from:
Published Date: Apr, 3, 2024
Travel Date: Feb, 1, 2024
Rating: 5
The Grand Hotel was awesome. The front desk staff was very friendly and helpful. The guestroom was very spacious and clean. We enjoyed the indoor pool and hot tub especially with it being in February. We ate in the dining room two nights and the food was fabulous along with the wait staff. I had the best seabreeze drink ever made for me. The best part it was only a mile from the entrance to the Grand Canyon National Park. We would definitely go back.
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