USPL Reviews Provided by
The Grand Hotel at the Grand Canyon

Perfect Stop on way to Grand Canyon.
User:
counterb from: Salt Lake City, Utah
Published Date: May, 24, 2023 Travel Date: May, 1, 2023 Rating: 4 This was a great on our way to the Grand Canyon. The room was clean and the bathroom had a real door and not a sliding barn door! (yes, pet peeve of mine) Love the ice and water station available for guests.
Subratings:
- Value: 2
- Location: 5
- Service: 4

Nice hotel, great location
User:
superflyc2021 from: Garden City, Kansas
Published Date: May, 22, 2023 Travel Date: May, 1, 2023 Rating: 4 We arrived very early due to the time change. I was sure we would not be able to check in yet but asked anyway and we were SO HAPPY to hear they did have some rooms available! After such a long drive, I really needed to lay down and rest my back. Faith checked us in and was super helpful. The place is very nice. It's located in a convenient area within walking distance of many food options and a short drive to the Grand Canyon entrance. My only complaint was the beds were not very firm, felt lumpy and not very comfortable. Definitely needed to be replaced. But overall, I would recommend this hotel.
Subratings:
- Value: 3
- Location: 5
- Service: 5

Good hotel right outside of the Grand Canyon National Park
User:
Sergio1954 from: Las Vegas, Nevada
Published Date: May, 19, 2023 Travel Date: May, 1, 2023 Rating: 4 We made a reservation for a king room. The hotel emailed us and since we had booked an ADA room they asked if they could move us to a comparable room, We had booked the ADA room because it was the only king available. When we arrived they had put us in a room with 2 queens. Wasn't bad as it had a nice balcony and we were away from the road. They were very easy to deal with. Our room was very clean. Ample towels and sundries (toothbrush, mouthwash, lotion). There was a Keuring in the room with lots of pods and also a small ice maker by Magic Chef (I've never seen this). Made ice very quickly so you didn't have to run down the hall for ice. Plenty of pillows as well. The restaurant in the hotel did not open until 4PM and was not open for breakfast or lunch. They offered box breakfasts and lunches. Also there were a lot of chargers for electric cars. Would stay there again.
Only 4 stars and not 5 because no room service and restaurant not open until 4PM.
Subratings:
- Value: 3
- Location: 4
- Service: 4

Disappointed
User:
Sightseer23547632793 from:
Published Date: May, 2, 2023 Travel Date: May, 1, 2023 Rating: 1 Nice place to take a rest after visiting the famous grand canyon, but awful welcome.
No luggage store, no smille, not helpful staff, no breakfast. Very disappointed for the very expensive price. I advise against.

A nice place to stay, but no food service.
User:
Sunrisekas from: Reston, Virginia
Published Date: May, 1, 2023 Travel Date: Apr, 1, 2023 Rating: 5 A nice large room with a covered balcony. Plenty of parking. Very disappointed that the restaurant was closed. The coffee was weak and twice I had to ask for more hot water. They only had one carafe of hot water.
Subratings:
- Value: 3
- Location: 5
- Service: 3