USPL Reviews Provided by
The Grand Hotel at the Grand Canyon
TripAdvisor Traveler Rating: 2506 reviews
Nice staff but cleanliness is not up to scratch
User: Shookie79 from: Didcot, United Kingdom
Published Date: Aug, 2, 2025
Travel Date: Jul, 1, 2025
Rating: 3
This hotel is well located and the staff ant the front desk and in the restaurant are friendly. However, the cleanliness of the room was not up to scratch. There were peanuts on the floor and the floor was sticky, a deep clean is definitely needed and at the very minimum, any food should be cleared off the floor before new guests arrive.
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Dirty room - Floor was not vacuumed and bathroom was filthy. We left and stayed somewhere else.
User: Daydream00109600307 from:
Trip Type: Family
Published Date: Jul, 26, 2025
Travel Date: Jul, 1, 2025
Rating: 2
Mouthwash was half empty, floors were not vacuumed, and bathroom stunk so bad. I tried to complain to manager but she was in a meeting and has yet to call me. We took our stuff and left. We didn't even ask for a refund. We just wanted to get out of there.
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Excellent
User: Roam14034942986 from:
Trip Type: Family
Published Date: Jul, 25, 2025
Travel Date: Jul, 1, 2025
Rating: 5
Nice rooms. Lobby gorgeous. Friendly staff. The communication from the hotel was very convenient. Location to South Rim excellent. Would definitely come again. Saw a ton of wildlife. There was a male elk with a huge rack right outside the hotel. It was a really great bucket list experience.
Good hotel at Grand Canyon entrance, a bit expensive
User: fcalvov from: Madrid, Spain
Trip Type: Family
Published Date: Jul, 21, 2025
Travel Date: Jul, 1, 2025
Rating: 4
Good hotel installations, well located close to the entrance of the Park. Interior swimming pool which I was not able to try. Regular wifi, not good for streaming. You have to pay for the breakfast at entering the restaurant each person,
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5-Stars - no doubt!
User: Excursion39813504466 from:
Published Date: Jul, 21, 2025
Travel Date: Jul, 1, 2025
Rating: 5
The Grand Hotel in Tusayan, AZ is possibly one of the best resorts where we’ve ever stayed. The staff is outstanding, it’s so clean - including the rooms - the food is spectacular, particularly the breakfast buffet, the gift shop, fitness room, and pool areas are fantastic, and it’s literally on the doorstep of the Grand Canyon. When we come back, THIS is where we’ll stay!
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