USPL Reviews Provided by
The Grand Hotel at the Grand Canyon
TripAdvisor Traveler Rating: 2284 reviews
Meh--way overpriced for mediocre hotel
User: A1107QKkarenj from: Raleigh, North Carolina
Trip Type: Couples
Published Date: Sep, 18, 2022
Travel Date: Sep, 1, 2022
Rating: 3
We were disappointed. The location was good--very near south entrance to the Grand Canyon, but the room was no great shakes for the price. I guess we were ate for the location, but.... Room was no getter than a 3 star. What really surprised us was the lousy threadbare towels.
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Disappointing
User: PCam321 from:
Trip Type: Family
Published Date: Aug, 11, 2022
Travel Date: Aug, 1, 2022
Rating: 2
Online this hotel looks beautiful and contemporary. We chose this property to stay in for two nights while visiting the Grand Canyon and did a lot of due diligence and were undecided between El Tovar and The Grand Hotel at the Grand Canyon. Unfortunately we chose the latter. Rooms were dark and uninspiring. Room service is on request only. There was an issue in the kitchen the first night so we could not dine there and it is worth noting that there is virtually nowhere good to eat in the Tusayan. This was confirmed by our guide the following day. The hotel did not serve breakfast, rather a "to go" breakfast box which didn't look great. Thankfully there is a Starbucks close by which saved us. In hindsight we would not have stayed in Tusayan and would have preferred to stay further afield, in a better property. On a positive - the hotel is very close to the gates of the Grand Canyon so location good.
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Not so Grand
User: johnnS2651GY from: Reading, Pennsylvania
Trip Type: Family
Published Date: Jul, 18, 2022
Travel Date: Jul, 1, 2022
Rating: 3
The town itself has few restaurant options and the hotel restaurants were closed or limited too. No housekeeping during the stay. Hotel presents much better on the website than in person. If I’d return to visit the Grand Canyon I’d be at another hotel

A quiet relaxing stay
User: BladeGuy603 from: Fremont, New Hampshire
Trip Type: Family
Published Date: Jun, 24, 2022
Travel Date: Jun, 1, 2022
Rating: 5
A beautiful hotel as was pictured in the web site. Our stay was great and stress free, our check in guy explained everything we’d need to know and a couple restaurants in the area we might like. The room was clean and quiet and the beds were soft, the bathroom was first class with lots of little things you use on a daily basis. We never got maid service on our second day, we weren’t sure if that is a Covid thing or not since we’ve experienced that before traveling. We used the fitness room which was decent the pool seemed like an afterthought very small with a heavy chlorine smell and no ventilation so we opted not to use it. We’d stay here again if we came back this way for sure. The wild Elk roaming around the property was a plus!

Expensive hotel with no amenities
User: karenq825 from:
Trip Type: Couples
Published Date: Jun, 21, 2022
Travel Date: Jun, 1, 2022
Rating: 2
If you are planning a trip to the Grand Canyon do not choose this property. Looks beautiful online and rooms are not bad however, the restaurant, store and pool are all closed. There are other properties across the street that are very nice with all amenities open.
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