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The Grand Hotel at the Grand Canyon
TripAdvisor Traveler Rating: 2269 reviews
A real dump !!!
User: smythes from: Northwood, United Kingdom
Trip Type: Couples
Published Date: May, 19, 2022
Travel Date: May, 1, 2022
Rating: 1
Arrived at the hotel to be told that we would have to move our own luggage to our room, as no staff. The restaurant was closed due to staff shortages. We were told we could get some food in the bar area but would have a long wait as they only had two staff serving !!! The rooms are crappy. The gym stank of old sweat. The whole place is a dump. The Grand Hotel ?!!! What a joke !!! Save your money . Avoid.

The Grand Hotel at the Grand Canyon
User: Bryant S from:
Trip Type: Couples
Published Date: May, 17, 2022
Travel Date: May, 1, 2022
Rating: 4
Very nice hotel. Friendly staff. Clean comfortable rooms. Convenient to the Grand Canyon. Reasonable rates. Grocery store, bars and restaurants close. My only issue is that this is a resort and they close their very nice bar and restaurant on Sat, Sun and Mon. There are other options close by but it’s an inconvenience. Haley, the bartender that was on duty Friday, heard us talking about the canyon came over and volunteered so much helpful information and was so very nice. Every resort should have a Haley. We will come back because of her.

nice stay, good quality
User: Uf622017 from: Johannesburg, South Africa
Published Date: May, 2, 2022
Travel Date: Apr, 1, 2022
Rating: 4
we stayed 3 nights, the hotel is nice, due to corona limited services (no room service during our stay, restaurant was closed), the room was big enough, quiet, good beds, staff friendly and welcoming, no breakfast offered
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Four quiet nights, comfortable beds
User: Cindybelle7 from: Saint Louis, Missouri
Published Date: Apr, 24, 2022
Travel Date: Apr, 1, 2022
Rating: 5
Located just outside the South Rim Park entrance, this hotel has large, comfortable rooms. We saw other guests on our floor (3rd) but never heard them. We had two queen beds. Nice amenities include a microwave, refrigerator, lots of shelf space, lots of lights, a makeup mirror that could be plugged in either the bathroom or the desk — making our mornings easy. The gift shop has a refrigerated section where we purchased one box lunch that we took with us on a full hiking day — and one box was plenty for two people — sandwich, chips, string cheese, apple, orange, jello, potato salad, condiments, and napkins in a sturdy cardboard box. I would definitely stray here again. By the way, the indoor pool was open during our stay but we were always too tired from hiking to take advantage of it. We didn’t try the restaurant — it was closed part of the time if they didn’t have enough servers. (Same the world over since COVID.) Nice gift shop, friendly employees, helpful front desk who automatically gave us a list of nearby restaurants and their recommendations.
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Below Expectations
User: BackPacker321583 from: Wilmington, North Carolina
Published Date: Apr, 22, 2022
Travel Date: Apr, 1, 2022
Rating: 2
The good...great location, rooms were clean and had an atmosphere of staying in a lodge. The bad... restaurant and bar were closed for our entire visit due to staffing issues. It would have been so convenient after a long day of hiking. All the treadmills in the gym were broken, along with a few other pieces of equipment. DO NOT get the boxed breakfasts or lunches. They are stored in a gift shop refrigerator. Upon inspection almost half were expired by 4 days. They are listed as "adult" but contain danimal yogurt, sugar cereal and a jimmy dean breakfast sandwich as hard as a hockey puck. The only thing edible was the bottled water. Hotel has a good location, but is definitely overpriced!
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