USPL Reviews Provided by
The Grand Hotel at the Grand Canyon
Great night accommodation for families
User:
Alisha W from:
Published Date: Jan, 19, 2025 Travel Date: Jan, 1, 2025 Rating: 5 Clean and comfortable hotel. Close to Grand Canyon. We watched sunset at the canyon then went to check in. Pretty seamless process. Staff were nice and polite. Room was good size. Bathroom was updated, clean and had hot showers!!
We are at the bar. Great atmosphere and staff. Good sizes are large so don’t over order like we did!!
Would highly recommend for families. We only stayed one night but it suited us and our needs.
Parking was free and readily available out the front.
Subratings:
- Rooms: 5
- Value: 5
- Sleep Quality: 5
- Location: 5
- Cleanliness: 5
- Service: 5
Nice, comfy, hotel. Close to the canyon
User:
candias j from:
Published Date: Jan, 11, 2025 Travel Date: Jan, 1, 2025 Rating: 5 Very clean, smells good (even in the stairwell), full size toiletries!!!!! Beds are comfortable.
Close to the canyon, however there is no other entertainment remotely close to the area. Only a couple small convenience stores. So make sure your bring your amenities.
Nothing extra
User:
Jcrod_84 from:
Published Date: Jan, 10, 2025 Travel Date: Jan, 1, 2025 Rating: 2 Overall the property was fine. The staff seemed okay at check in but don't ask for anything else. If you want to check in an hour early, there is a fee for that even though there were rooms ready. Check in is at 4, we showed up close to 3 and I was told I'd have to pay. All I wanted to do was put my luggage in the room but no problem. Decided to check out the Grand Canyon and kill some time.
Came back from the Grand Canyon, check in was fine with Nash. It was around 9:20pm when we went to relax in the lobby where there is a fire place. No hot chocolate left. I asked Jennifer for some Swissmiss hot chocolate packs but she told us they ran out. I kind of found that hard to believe since I saw the amount they had out before we left the first time. Shifts changed and Dane was there. I asked him if they had hot chocolate and he walked over and gladly gave us hot chocolate. Took him all of 30 seconds to grab it, my only thought was why did Jennifer lie about something so petty, how dishonest. Thank you Dane, you are the reason this review is not 1 star. Shame on you Jennifer, where is your integrity.
Cozy stay at Grand Canyon
User:
Sini V from: Phoenix, Arizona
Published Date: Jan, 7, 2025 Travel Date: Dec, 1, 2024 Rating: 5 We reached the hotel on 19th Dec evening and stayed for a night. The location of the hotel is 7 miles away from the Grand Canyon visitor center (South rim) and South entrance. The location is on the main road and fast-food options are available nearby. Ample Parking space was available. The lobby was beautifully decorated and had a warm Christmas feel. The room was on 3rd floor and had 2 queen beds. The room was very clean, had all the amenities like pantry and neat bedspreads. Bathroom was extremely clean with good quality toiletries. Had our dinner from inside restaurant, Canyon Star Steakhouse. The food was very tasty with sufficient portion. Buffet breakfast at the restaurant was sumptuous. Pan cakes, breads, various egg dishes, cereals, fruits, porridge were part of the breakfast. Healthy options were the attraction for me. I liked the egg casserole very much. Staff were friendly and helpful. Overall, it was a fantastic experience and would love to be back again.
Subratings:
- Rooms: 5
- Value: 5
- Sleep Quality: 5
- Location: 5
- Cleanliness: 5
- Service: 5
Great hotel, friendly staff
User:
blondehairdontcare11 from: Lighthouse Point, Florida
Trip Type: Family
Published Date: Jan, 3, 2025 Travel Date: Dec, 1, 2024 Rating: 5 Great hotel, beautiful lobby, and friendly staff. I had a mixup with my reservation (on my end) and the front desk staff and management was so kind and helpful to get it all straightened out for us! It was a great experience and stay, highly recommend.