Wonderful roomy cabin near the rim of canyon. Two beds. Nice bathroom with heater. Small refrigerator. Porch with two rocking chairs. On site restaurant, snack bar, saloon, gift shop. Need to make reservations far in advance for availability.

We have been to over 30 National Parks and always try to stay in a National Park Lodge. We realize that the parks use several different vendors to run their lodges, and have never had a problem until now. We booked a "rim-side" cabin at the beginning of September. We arrived and were told our cabin was not ready. We sat on the terrace enjoying the view until our room was finally ready. The check in process was terribly disorganized, but we were finally given our cabin keys, only to find out that the cabin was one of the furthest cabins away from the lodge and parking area. The Lodge has porter service, but there were no porters available because of recent tour bus arrivals. After hauling our luggage downhill over rough terrain we made it to our "rim-side" cabin. What a joke! We could not even see the canyon because of the forest, and the terrain was so steep, we could not have walked any closer if we had wanted to. Our cabin was terrible - rustic doesn't even begin to describe it! Tiny and very dirty! I will say that the bathroom was clean, and the sheets were clean, but the filth and cobwebs in the corners of the cabin and on the floor was disgusting! The most positive part of the stay was the beautiful view from the expansive terrace. Dinner at the Lodge was also a disorganized mess! We had a reservation and were finally seated an hour after our reservation time. The food was average at best, and the service was terrible. In the morning, we tried to make coffee in our Kuerig - filthy dirty! We could not get out of here fast enough! Worst National Park lodging ever, and we paid $220 for it!!

Our cabin is like a duplex and we could hear the loud people next door who came in late. Our cabin was fairly close to the lodge but quite far from our parked car. Fortunately, there are as a porter with a golf cart who helped us get our things to the cabin. We tried to book dinner at the lodge but in early September they are already booked through to next season. No cooking in the cabins do we brought food in a cooler. The standard size bed was too small to be comfortable for both of us as were tall. There was a twin bed also in the cabin which helped. Sunset is best viewed from the outdoor decks of the main lodge.

Check-in was 4:00pm & our cabin wasn't ready until 7:30pm. Registration full of excuses. Cabin okay, but dusty. Food quality & choices not good in the Deli or the restaurant. Would recommend bringing your own food as a refrigerator is available. Port Imperial stunning. Ranger talks excellent. Sunroom and sunset quite stunning.

Our meal was ordinary to say the least. We had the prime cut steak. Ordered medium rare in came out raw. Sent it back and a poorer cut just as bad. This time brought out but the cook we suggest and with attitude. Seats were uncomfortable. Meal over priced.