There was dried food splatter on the bathroom door. We were so tired that we just cleaned it. There was also a stain on the sheets, but again we were too tired to change rooms. The front desk was in another building and we were only there one night. The person at the check in was wearing a mask, but it was not covering his nose or all of his mouth.

Super convenient to the Grand Canyon. Quiet and spacious room. Several restaurants close by along with a good restaurant on property. WiFi was good, room was clean, fridge in the room, and there was a safe in the room The only reason this doesn't get an excellent rating from me was because the microwave was disgusting. I can overlook this normally, as sometimes things get missed. But when I called the front desk to let them know, they said they would take care of it. Great, we would be gone all day, so no problem. Came back that evening, still not cleaned. Called again, they said they would send someone upright away and they did. We left the room while were taking care of it, came back and it was clean, tho they left the microwave plate on the dresser....and it wasn't clean. Overall a great stay minus the slight mishap, and we WOULD stay here again.

We love this place. We stayed here on a previous trip and had been upgraded to a suite. We weren’t as lucky this time as it was sold out. But our room was spacious, with every necessary creature comfort. Large bathroom with a huge counter holding double sinks; very helpful getting ready for the day. We enjoyed the outdoor pool but missed having the pool bar open. Not sure why it wasn’t, because lots of room around it for social distancing!? The spacious indoor pool is next to the outdoor pool and also very nice. The entire property is lovely and we will stay here again - especially if we can’t get a place in the park, which is always preferable.

Kids loved the indoor and outdoor Pools and Spas. Mom and Dad loved the location so close to the Grand Canyon, the game room and bowling alley although it wasn't open when we visited on a Tuesday, the decor and the warmth. The check-in Lodge is really cute. Great option in a tiny town where options are limited just outside the entrance to the Grand Canyon checkpoint.

Great family friendly hotel 15 minutes from Grand Canyon. Note that they do not have complimentary breakfast like other BW's. However facility and amenities are that of 4-star hotel. Has great indoor and outdoor pool, which is great w/ kids. Room are a little old, but clean and spacious. I've stayed inside Grand Canyon before (one of the lodges inside the park), but I think this is much better value and offer more comfort. Would recommend highly!