Comfortable room, nice property and convenient to a Grand Canyon entrance. We enjoyed having dinner in the restaurant. I was surprised to learn their was no traditional FREE Best Western breakfast, at this location they have a $20 per person breakfast buffet; we opted out of the breakfast buffet.

This place is the best. Close to the Grand Canyon, and all the nature and beauty surrounds you. Everything about this Best Western was great, the room, the staff and the food. If your going to the Grand Canyon this is the place to stay.

Fridge wasn’t working, our food went bad, called front desk, Stefan just said “ok.” Reiterated that the fridge wasn’t working and food went bad. Stefan was indifferent on the phone so I went downstairs a ti talk to someone else about the fridge. Stefan either didn’t get the manager or the manager didn’t want to speak with us and Stefan accused us of wanting something free when I just wanted a working fridge in the room since we are road-tripping and have ham. Why would he assume we wanted something free? We are on a 10-day, multi-park trip where we’ve paid for a lot, my husband and I are both accomplished. Stefan wasn’t being rude to anyone else. The assumptions people make sometimes…my god. It is dehumanizing. I told Stefan that he needed to have more empathy if he was working in hospitality. He told me “I don’t care: I’m leaving in 3 days to my country” (somewhere in Europe). I told him it that hopefully he wasn’t working in hospitality over there, but didn’t get to finish because he turned his back on me and walked away. He gave me a free breakfast voucher which I tossed back at his computer and told him to take it with him. I don’t want anything for free. My dad had 3 jobs — never asked for any handouts and then this jerk accuses us of wanting something for free. Latinos: spend your $ elsewhere unless you want to be treated as subhuman. I’ve traveled extensively and have never been this disrespected at a property. Ever.

I ended up at this hotel by accident and The staff Bee was amazing , she was so helpful and kind there are no words to say thank you in that difficult situation. She assisted me with a room, held my luggage till I got the room, she went above and beyond to walk me outside to show me the shuttle bus to the grand canyon and assisted me with the shuttle to Flagstaff to rent a car. I would not have stayed at this hotel despite it having a lot of amenities just because of the cost; however, the prices are similar in the area. I will say the room and things in the room are a bit older, but it very comfortable and clean and you won't have an issue with the rooms -just need some updating . It was a great stay and convenient to getting to the grand canyon and other areas. Food places and store just down the street. Bee the representative at the hotel front desk should be training staff as I didn't get good treatment from another staff member the night before when I arrived. She really was about making guest experience great and her sunny and positive and pleasant disposition was wonderful. I would stay there again because of BEE and the service I received

Amazing place to stay for your honeymoon! We stayed in the Full Suite (jacuzzi tub) room which was more like a small apartment. Great price for a beautiful, spacious room at a hotel with lots of fun activities and yummy restaurants.