USPL Reviews Provided by
Bryce Canyon Pines
TripAdvisor Traveler Rating: 706 reviews
It’s a Wobderful World - Fantastic Views
User: marlimybanez from: San Diego, California
Trip Type: Couples
Published Date: Sep, 12, 2022
Travel Date: Jun, 1, 2022
Rating: 5
Bryce Canyon has been in my bucket list. The pandemic caused a two year of lockdown impairing our travel plans. Starting from Los Angeles we travelled to Las Vegas and stayed overnight at the co dominion of my cousin. Early morning two couples - my cousin and his wife and my husband and myself set out to Bryce National Park. It was a very scenic drive desert, mountains and pines. Before the park we stopped for lunch in the Log Cabin. Yummy food. The blueberry pie was so delicious. The park was a magnificent display of Mother Nature. From the birds to the chipmunks that roam freely; from the amazing views of various gorges in different shapes - an arch; a cathedral . Lastly the bright blue skies and the puffy white clouds. Truly unforgettable is an expedition to Bryce Canyon.

Pleasant Surprise
User: katherinecJ868RC from: Saint Augustine Beach, Florida
Trip Type: Couples
Published Date: Aug, 4, 2022
Travel Date: May, 1, 2022
Rating: 5
We stayed at Bryce Canyon Pines for two nights in May, Enjoying Bryce Canyon NP during the day. The rooms were clean with comfortable beds, and the service was friendly. The prices were reasonable, and it's only 6 miles to Bryce Canyon NP! We had breakfast and dinner at the Bryce Canyon Pines Restaurant and they live up to their advertisements of a warm welcome and home cooked meals. Loved it!
Subratings:

Only stop for Pie- not dinner
User: 519kristiep from: Pittsburgh, Pennsylvania
Trip Type: Family
Published Date: Aug, 4, 2022
Travel Date: Aug, 1, 2022
Rating: 1
Our meal here was not only EXTREMELY overpriced for the value, but the taste of the food and service were terrible. Do not order steak- this is not a steakhouse and the steak is small and chewy. Our waitress did not stop by our table one time after she delivered our food. It took me going up to the 4 girls that were just hanging out at the counter talking to find our waitress- I honestly thought her shift was over and she went home. She added an automatic 18/20% tip since we were a large group so I guess she didn't find the need to give good service. Integrity- none. The pie was very good though.
Subratings:

Poor service
User: Wgoose0912 from:
Trip Type: Family
Published Date: Jul, 7, 2022
Travel Date: Jul, 1, 2022
Rating: 1
We booked our June/July 2022 vacay back in Oct 2021. The rates on their website were $32-93 a night depending on the room. Seeing the room photos online (very dated looking) , this rates seemed reasonable. We booked the family suite for $92/night because we wanted a kitchen to cook in the 8 nights we’d be staying. Well fast forward to 3 weeks prior to our trip, we got an email stating our rate was going from $826 to $3231. I called to speak to them and initially they said it wasn’t an increase but an error in their system and they had to adjust the reservation to reflect the accurate price of $370/night. I had to call back later to speak to the owner. When I did, she was rude and would not compromise on a rate. I was furious as we paid a deposit when we booked our room. I come from a hospitality background and that’s a binding agreement. I was practically hung up on and never again was able to reach the owner to speak with further. (This happened to other families with our group and we all were treated the same ‘if you don’t like the rate you are welcome to cancel’ is what we were all told. )! I looked for another hotel but sadly, our entire group of 12 families was staying at the hotel/rv park and we didn’t want to be separated from the group. I ended up downgrading our room and reducing our stay a week prior to our arrival. One person in our group noticed during our stay, that they listed our rooms on booking.com for less than our downgraded room rate!!! Astonishing they would reduce the rate online through a 3rd party site (which they pay fees to) but not negotiate with us when the error was their fault!! We even sent them screen shots showing them the rates online when we booked. They didn’t budge but said they’d contact their website person to fix it. The hotels in town were cheaper than this place and closer to all the fun things in town! The hotel looks nice but the rooms are dumpy and dingy. Maid service gave us fresh towels daily which we appreciated and tipped her. I wanted to try the famous pie from the restaurant but was told no when I asked to order a whole pie. So I asked for 5 slices of the chocolate cream (5 of us in our family) and I was told the maximum I was allowed for one flavor was 4 slices. Wtf?! How bizarre!!! A sale is a sale. Why would you limit someone? I later learned the pies were made by the owners in their home at the back of the motel. They were good but I was a little surprised when my tab was $43 for 5 slices of pie! 😳 We had others in our party dine in the restaurant and said the food was good but that the service was incredibly slow. One couple got up and walked out at one point. When my husband was getting ice from The ice machine in the lobby (using a trash bag because that’s all we had) he was told to ‘save ice for others’. Our group was the only people at the hotel! It’s a big ice machine and he didn’t even make a dent in the ice. I would not recommend this hotel. Awful Service and over priced.

Restaurant was delicious!
User: ChampCoco from:
Trip Type: Family
Published Date: Jun, 22, 2022
Travel Date: Jun, 1, 2022
Rating: 5
Great food and even better pies! The prices are comparable to others we’ve seen and paid in other restaurants in the Bryce/Zion area. This restaurant was recommended to us by one of the wranglers from Ruby’s Trail Ride (which was also great!) The food did not disappoint and neither did the pies!

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