The hotel is nice and the decor fits the hotels time period. It's on the lake-that's a plus. But once we checked in, there's no internet, except at the business center. And the business center internet is so slow. No TVs at all. No A.C. I guess you have to read the hotels description and figure this out by yourself. As others have said, walls are thin. I could hear people next doors shower running, while in our bathroom I could hear someone singing in the shower. At night I could hear someone snoring, (not my wife either). The reservation only restaurants was ok, but I don't have to go back. The description for Escargots on the menu is Snails cooked in butter, or something close to that. I tried to joke with the waitress about the Snail description saying I've never seen a description like that. She deadpans back, That's what they are, Escargots are snails, or close to that. I had to tell her I was trying to joke with her but she didn't understand. The absolute worst service for our stay was the first night. We sat at a table in the bar and waited for service. No one came. So I went to bar and sat down to place an order. The one bar tender was unloading the dishwasher looked up and talked to a woman next me, (who I think worked there). Didn't acknowledge me, say I'll be with you in a minute, nothing. I waited more while she talked to the woman next to me and said Screw this. I went to the other side of the bar sat down and the other woman bartender was talking to a customer sitting next me. Same thing. No hello, I'll be with you soon. I waited till another bartender came and I talked to him and he was very pleasant and took my order.

I was totally unaware that there was no air conditioning or internet. They had the curtains open so room was very hot. They have a small fan with no place to put but on floor. I wasn’t aware that they had an “Annex” building with no staff. You are expected to haul your own luggage up flights of stairs and have to walk to the main hotel for services. They do not replace linens. Absolutely not worth the price! I ordered dessert at the bar but had hard crust that was not edible. Bar employees were friendly. Picture is outside of Annex - not what you expect at an expensive hotel.

The hotel was beautiful but, the service was iffy. They made a point to tell us at check-in they had daily maid service. If we wanted our room serviced, take the “Do not disturb” sign off the door. We did that when we left our room at 9:30am. We did not return until 8:30pm and the room had not been touched. I also called down that morning because we couldn’t turn the heat off in the room and it was very hot. They said they would send maintenance. They never did and the room was very hot all night. The website said you had to make reservations for dinner in the dining room. I called 1 month ahead and the only time available was 8:45pm. I took it but kept checking back and was told nothing earlier. But, that evening, we hung out in the lobby for a cocktail and walk-ups were being given open tables…. So much for needing reservations! Lastly, there is no WiFi and very spotty cell service in the park. That would be ok except that all the confirmations for the hotel & dining reservations were by email. Luckily, I had written down the info. If I had to do it again, I’d stay someplace else in the park and just go to the hotel to have a cocktail. It’s not really worth the price.

We stayed in the cabins…yes, they’re historic…it’s busy and lots of turnover.. but the floors need to be mopped rather than just swept. Just basic accommodations-nothing fancy by any means.. A comfortable bed to sleep in and small bathroom with sink located in the room. The shower has no room to turn around in…otherwise you’re paying for the convenience of staying in the park. The hotel restaurant was decent tho if you didn’t make reservations you could put your name on a wait list (~1.5 hrs) to get seated. We found that each time we drove out of 4/5 entrances into the park, we often enjoyed the beauty of the ride and usually saw some animals too.

There are pros & cons to the Lake hotel. The location can’t be beat and for an old hotel, it is actually very well maintained. Fresh paint on the walls, elevators, bellman service and nice lounge. Morning breakfast, though expensive, was tasty. Three main drawbacks - 1. Terrible shower which sprayed water in every direction except at the person standing right underneath 2. Uncomfortable bed and pillows 3. Very unethical pricing - I paid the exact same rate for 2 rooms but one had a considerably larger bathroom. How is that a fair business practice?