USPL Reviews Provided by
Lake Yellowstone Hotel and Cottages
TripAdvisor Traveler Rating: 1738 reviews
Don’t bother - No internet or air conditioning.
User: Linda D from:
Published Date: Jul, 7, 2024
Travel Date: Jun, 1, 2024
Rating: 1
I was totally unaware that there was no air conditioning or internet. They had the curtains open so room was very hot. They have a small fan with no place to put but on floor. I wasn’t aware that they had an “Annex” building with no staff. You are expected to haul your own luggage up flights of stairs and have to walk to the main hotel for services. They do not replace linens. Absolutely not worth the price! I ordered dessert at the bar but had hard crust that was not edible. Bar employees were friendly. Picture is outside of Annex - not what you expect at an expensive hotel.
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Over priced for what you get.
User: Lynn L from: Menlo Park, California
Trip Type: Family
Published Date: Jun, 25, 2024
Travel Date: Jun, 1, 2024
Rating: 3
The hotel was beautiful but, the service was iffy. They made a point to tell us at check-in they had daily maid service. If we wanted our room serviced, take the “Do not disturb” sign off the door. We did that when we left our room at 9:30am. We did not return until 8:30pm and the room had not been touched. I also called down that morning because we couldn’t turn the heat off in the room and it was very hot. They said they would send maintenance. They never did and the room was very hot all night. The website said you had to make reservations for dinner in the dining room. I called 1 month ahead and the only time available was 8:45pm. I took it but kept checking back and was told nothing earlier. But, that evening, we hung out in the lobby for a cocktail and walk-ups were being given open tables…. So much for needing reservations! Lastly, there is no WiFi and very spotty cell service in the park. That would be ok except that all the confirmations for the hotel & dining reservations were by email. Luckily, I had written down the info. If I had to do it again, I’d stay someplace else in the park and just go to the hotel to have a cocktail. It’s not really worth the price.

Better off staying out of the park
User: kewpie1 from: Seneca, South Carolina
Trip Type: Couples
Published Date: Jun, 23, 2024
Travel Date: Jun, 1, 2024
Rating: 2
We stayed in the cabins…yes, they’re historic…it’s busy and lots of turnover.. but the floors need to be mopped rather than just swept. Just basic accommodations-nothing fancy by any means.. A comfortable bed to sleep in and small bathroom with sink located in the room. The shower has no room to turn around in…otherwise you’re paying for the convenience of staying in the park. The hotel restaurant was decent tho if you didn’t make reservations you could put your name on a wait list (~1.5 hrs) to get seated. We found that each time we drove out of 4/5 entrances into the park, we often enjoyed the beauty of the ride and usually saw some animals too.

Well maintained but still lacking + shady pricing
User: kirstenkrazy from: San Jose, California
Published Date: Jun, 23, 2024
Travel Date: Jun, 1, 2024
Rating: 3
There are pros & cons to the Lake hotel. The location can’t be beat and for an old hotel, it is actually very well maintained. Fresh paint on the walls, elevators, bellman service and nice lounge. Morning breakfast, though expensive, was tasty. Three main drawbacks - 1. Terrible shower which sprayed water in every direction except at the person standing right underneath 2. Uncomfortable bed and pillows 3. Very unethical pricing - I paid the exact same rate for 2 rooms but one had a considerably larger bathroom. How is that a fair business practice?
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Where is the mangement?
User: CompulsoryHoliday from: Tropical Barnsley
Published Date: Jun, 20, 2024
Travel Date: Jun, 1, 2024
Rating: 1
Management are conspicuous by the absence in this hotel. Untrained staff who can contradict themselves in a sentence. Take $25 at check-in and then don't give it back. Lie to your face about what it is for. Ask to complain, tell me I am mistaken. Bed was awful too small and the mattress was so curved and or poor quality there was no way 2 people could sleep on it, and no sofa in the room to allow for anything else. Wait staff in restaurant don't seem to have actually used cutlery. It was just thrown on to the table and landed in a mess and they walked off.
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