USPL Reviews Provided by
Holiday Inn Express & Suites Grand Canyon, an IHG Hotel
TripAdvisor Traveler Rating: 3510 reviews
Maybe look elsewhere
User: KindaInvisible from: Seattle, Washington
Published Date: Feb, 26, 2024
Travel Date: Feb, 1, 2024
Rating: 3
Lots of common areas are showing their age, the carpets really need to be vacuumed, and there trim pieces in the hallways being held up by tape. The breakfast is disappointing but there was a woman working the tables and getting people drinks and the like. She was very friendly and I appreciated her positivity. Still, I kept looking at the other lodging options in town and wondering if we made the wrong choice. Wish I would have done more homework.
Subratings:

Great choice close to Grand Canyon
User: J W from:
Published Date: Feb, 21, 2024
Travel Date: Feb, 1, 2024
Rating: 5
We stayed for one night whilst visiting nearby Grand Canyon. We arrived early and the ladies on Reception were friendly, professional and kindly checked to see if there was a room available before the usual time. There was …. room 105 on the ground floor! It was spotlessly clean, and very comfortable and included a coffee machine with pods. You could also help yourself to coffee from an urn in reception area near the breakfast room. Breakfast was included and had an amazing choice from yogurts, cereals and fresh fruit to pastries, pancakes and an English style breakfast with sausages, eggs and bacon etc! Plenty of drinks choices and the most hard working and friendly staff keeping it all clean and cleared away despite it being busy! Go early if you can. Be aware that because Tusayan is close to the Grand Canyon National Park that restaurants and shops are more expensive, so having your breakfast included is a great save and helps with your budget.
Subratings:

Visiting Grand Canyon
User: BethSpan from: Romeoville, Illinois
Trip Type: Friends getaway
Published Date: Feb, 20, 2024
Travel Date: Feb, 1, 2024
Rating: 5
Great location 1 mile from Visitor Center of Grand Canyon. Easy check in, convenient parking. Room clean comfortable. Beds comfortable extra pillows. Quiet which is great after a long drive. Breakfast buffet nice selection. Hot items are hot. Staff friendly and professional.

Incredible hotel staff makes for a great stay!
User: Maggie U from:
Published Date: Feb, 15, 2024
Travel Date: Feb, 1, 2024
Rating: 5
A perfect example of great staff making an average hotel a five star experience. The hotel is outdated but rooms and bathrooms were clean. What makes this hotel great though is the incredible staff - friendly, kind and helpful. Holiday Inn really should use this property to train other hotels on providing a great customer experience from check in, to breakfast though check out. Kudos to their entire staff!
Subratings:

Unbeatable location
User: PEPASASO from: Prague, Czech Republic
Published Date: Feb, 5, 2024
Travel Date: Feb, 1, 2024
Rating: 4
One of the older Holiday Inn hotels but clean and with everything you need (fridge, microwave etc.). The location is unbeatable, just few minutes from the Grand Canyon NP. Many food options and also one smaller supermarket are nearby. Breakfast ok.

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