We arrived in the evening and had some confusion, as did many others. It is not clearly marked so I would arrive during daylight to help you find where you need to be. There is construction on the road. Follow signs that say “Old Faithful”. You actually check in at the Snow Lodge which you can see from the back side of the Old Faithful Inn across the parking lot. The front of the hotel is closed off, only certain rooms are open. Great location with a view of the geyser. Be prepared to walk to the Snow Lodge for any kind of food or drink.

I have stayed at a lot of 4 and 5 star hotels. But none cost as much as this hotel. Yes the advantage of this hotel is that it is inside the park and very close to Old Faithful, but when we arrived it was 86 degrees outside and our room had no airconditioning!! We were provided with a small fan! I think at that price it should have been airconditioned or a bigger fan. Everything else was fine. !

My husband was hospitalized upon our arrival in Wyoming to visit Yellowstone and Grand Teton National Parks. The management of Old Faithful Inn was so understanding and provided a refund for our planned stay. Bless you for your understanding and compassion!

I am writing this review just to add some more perspective on the poor amenities/ value comments. We stayed at the Old Faithful Inn in the week of 24th August, just for one night and it I was a great experience. All the comments about lack of service, zero amenities etc. are actually correct. Given Covid, there is no room service. Plus, there is no TV or A/C in the room and beds themselves are pretty basic, not luxurious especially considering the high room rent of ~$500 per night. Having said that I'd still recommend a night at the Old Faithful Inn for these reasons. First off, its a great location. We had direct views of the Old Faithful geyser from our room and think over the evening we saw about 4 eruptions directly from our room. Next, considering the location you get lots of time to explore the park area - the boardwalks, general stores and in general just appreciate the park instead of searching for parking and spending time in travel. With Covid, the historical lobby in Old Faithful is closed, else that is another reason to stay. All-in-all, multiple nights is still an over-kill but one-night is worth.

I stayed in Rm 1025 in the East Wing for two nights in early August. I was here with some famiy members. One side of the building faces Old Faithful(geyser) and the other side does not. We got a room that did not. But we were only about 100 yards away from the geyser anyway. Make sure you ask for the side facing Old Faithful if you want to see it out your hotel room window. The room we had was a bit larger than a regular hotel room. I would say about 25-50 percent bigger than average. We had two queen size beds on one side the room with a night stand in between. The room had no AC but there is a portable fan in a closet which we used. Old Faithful is at around 7,000 feet and does not really need AC but the sun on the windows in the afternoon can heat up room unless you open the windows and use the fan. No big deal once you do this. The bathroom was big enough that 2 people could move around in there. There is a large window in the bathroom with a glazed plastic you can move up and own if you want. The sink along with a nice wide counter space on both side. There was plenty of push top soap next to the sink and in the bath/shower along with I supsect shampoo and conditioner. The room has no TV but there is a phone in the room. I was told there was no Wifi in the room. You have to go to the hotel lobby for that. I did not bother checking. Near our room which is on the ground floor and near the end of the building there is a hotel person there at a desk. Not sure all that person does but you can ask about eruption time. Next to the desk is a door which you can exit to walk out to Old Faithful. When you are told eruption times you will also be advised that can be +/- 15 minutes from that specified. Meaning it could erupt up to 15 minutes prior to or after that specified time. So forewarned. The morning is the best time to see when there are little to no crowd. The afternoons are more crowded. There is a grocery store in the Old Faithful area where you can go to pick up some food and drinks. If it is like the one in Grants Village, it will have stuff like prepared sandwichs(real, not that cheap likght you get at convenience store). The restaurants are good but expensive. Expect at least $12-18 per person per meal depending on the time of day. There was no microwave or refrig in our room just for your info. We also stayed at Lake Lodge in Yellowstone and compare to that this place was luxury to that in terms of room and bathroom quality. But understand you are paying for that Beside the grocery store there is also a gift shop that sells all the usual items, such as T-shirts, socks, etc.. To mek you understand correctly the village has multiple buildings that are spread out. From the East Wing it would be a 300 yard walk to the grocery store. Staying at Old Faithful was a nice base to go from to look around the park. Overall, I was pleased with the hotel. If you have money to burn and want convenience nearby like a grocery store, this will do it for you. But if you are on a budget, I would look elsewhere, such as Lake Lodge that offered accomdation for the same amount has a place in Jackson WY.