The building itself is a site to see and is it a central location to see a good portion of Yellowstone. It has an incredible lobby with a multi story fireplace! There’s a nice viewing area on the second floor to watch Old Faithful do its magic. The staff was very friendly and helpful. However, there is no Internet anywhere in the hotel and there needs to be some at least in the lobby. Also rooms are very basic and are poorly lit. If it matters to you, there is no AC or TV. This was not a problem for us, but was for our companions. Our room had a stunning old bathroom, but if you have accessibility issues, you may have difficulty with the step up and very old-fashioned but lovely tub. Food at the hotel is way overpriced for what you get and options are limited basically to a cafeteria type place where the food is redundant from other areas in the park, a restaurant that requires reservations for dinner, and a coffee/pre-wrapped muffin/ice cream shop. It took us until our second morning at the hotel to figure out that the $20 buffet breakfast was probably the best value as compared to buying a coffee and a pre-wrapped muffin or carton of cereal and milk at the adjacent coffee type shop. Overall, I’m glad we stayed at the hotel just for the atmosphere and the proximity to old faithful and the rest of the park. However, it’s very pricey. Amenities are lacking and food is way overpriced.

Extremely disappointed with the Old Faithful Inn. The room was shabby with old knocked about furniture, stained carpet and generally everything I didn’t expect to find. The main building and lobby is beautiful but beyond that it lets itself down in every way possible. People descend there in droves because of its amazing location but there has clearly been a lack of investment back into the hotel and the rooms. It was sad to see the lack of care and dignity that should be afforded this beautiful old hotel. Basic cleanliness and condition should be a minimum and this fell extremely below par. I did raise it with reception during my stay and was offered a partial refund. It didn’t make up for the disappointment we had in our once in a lifetime visit to Yellowstone. The poor reception staff were extremely helpful and it was clear that I was just one of many who were extremely dissatisfied.

We had such a wonderful stay at the Old Faithful Inn — it was the perfect getaway for our family with two kids. The building itself is just beautiful and full of history. You really feel like you’ve stepped back in time, but in the best way — cozy, charming, and so unique. Everywhere you look, there’s something cool to notice, from the big log beams in the lobby to the little details in the hallways. We loved all the little extras that made our stay so memorable. In the evenings there was a violinist playing in the lobby, which was so peaceful and lovely to listen to while we sat and relaxed. There are even some art exhibits tucked around the Inn that we enjoyed checking out. And of course, we couldn’t resist getting some huckleberry ice cream from the café — it was delicious and such a fun treat for the kids. The location really can’t be beat. It’s such an easy walk to see Old Faithful — we just strolled over whenever we wanted. We even saw bison grazing right by the building one morning, which was amazing to see up close. Our room was very clean and comfortable. Even though there’s no air conditioning, the fan they provided and the cool evening breeze kept us feeling good even on the hot days. We slept really well and felt so relaxed. All in all, this place has such a special vibe — historic, welcoming, and full of little surprises. We made so many great memories here and would definitely recommend the Old Faithful Inn to anyone visiting Yellowstone!

The location of the lodge is what sells it. You can watch Old Faithful erupt from the deck. Everything else is just “eh.” While the lodge is very impressive and a historic wonder, it seems to need a little TLC when you get inside and into the hallways and guest rooms. The carpets are dingy and the guest rooms are in desperate need of an update. The restaurant is astronomically priced for the food served. Very subpar. Oh, and the drinks are served from plastic cups. Overall, it was a pleasant experience, just expected more for the price we paid for accommodations.

We snagged one of the en-suite rooms in the old part of the inn. I had read other reviews about the shared bathrooms being clean, but after looking at them myself - I’m glad to have my own private bathroom. The shared shower stall floors were brown (not clean) so be sure to bring flip flops to wear in there. The floor in the entire shared bathroom looked like they needed a good cleaning. It was cool while we were here so no worries about lack of AC. It actually got so cold at night the radiators in our room were turned on. The inn is a perfect location for touring and has a general store and gas station just next door. Dining options are pretty dismal so just go ahead and accept that before you arrive. Camp food - low quality and vastly overpriced all over the park…such a shame! Crowds are here so be aware of that. Lots of different languages being spoken so people from all over the world come here to visit. Glad we came for a visit, and probably once is enough for us here. We were in Jackson at Jackson Lake Lodge and much preferred that lodge and area to here.