The Inn is very nice and quite an impressive piece of architecture and deserves 5 stars. The dinning experience is horrible and deserves 1 star, hence the 3 star rating. The only served a buffet, which was poorly refreshed, the serving utensils were dirty and covered with food. The food (if you could get it) was bad and the line moved so slowly as people were waiting for empty food trays to be refilled. The dining area was only half full. After the 1st “dining experience”, We opted for sandwiches and other things we could make in the room. We had a great room with clear views of the geyser and very much enjoyed that. The lobby and evening music is wonderful. Prior to booking, we had confirmed the restaurant would be open and full service, but some of the staff mentioned that management had decided to reduce staff and go to buffet only. It is a shame for such a jewel of the National Parks to be run so poorly.

$600. for a room overlooking a parking lot, no a/c no heat, no wifi, no tv no fridge no coffee? Come on. You are capitve there as well, limited food choices. I noticed that the lunch Buffet at one of the other nearby userous places was the dinner Buffet at OFI. Placed a $2,000 hold on my card which didn't burn off for a week. Try finding someone to complain to about that. Yep. The place is interesting to walk through but really not worth that price. Paper thin walls so we could hear the kids running down the hallway at all times of the day and night, Parking horrible - should have area just for guests. Vending HAHA a few soft drinks.

Location and history are the main reason for staying here. Great access to the lower loop and to view the Old Faithful Geyser at a time to suit you from various vantage points and the easy access to Upper Geyser basin and ability to amend your itinerary to the various other geyser eruptions. The best in our opinion is the Riverside with its rainbows. The hotel comes into its own when the tourists leave and it’s just hotel guests. The dining room is reservation and after a long day in the park it’s great to be able to relax and enjoy a meal. The service and quality is good with a reasonable wine selection, we tried the buffet and then on the second night ordered from the menu. We stayed in the West wing and the room, along with the hotel, does need some urgent modernising and is relying on its location monopoly status to bring in the guests. The main bug bares for us is No WIFI anywhere in the hotel, and being told if you need access to WIFI go the Snow Lodge is just not acceptable. I cannot imagine that the office staff working at Old Faithful are using their computers without WIFI so why can this not be extended to guests. The other point is that there is no dedicated reserved hotel guest parking. On return to the hotel, especially if it’s close to an eruption time, to drive around the car park for 20 to 30mins waiting for a space to become available is not pleasurable taking into account the cost of a room when staying for 3 nights! There is also no making up of the rooms and fresh towels have to be requested from the front desk. Overall glad we have experienced this iconic hotel but you have to keep reminding yourself that its 5-star cost for a 2-star hotel….

We spent 10 days in Yellowstone and the Tetons. For the convenience of being able to photograph the geysers in early AM and at night, we stayed in the Old Faithful Inn for three nights. It was very expensive- which I would not mind- but the rooms were very modest and there was a mouse in our first room. We were in the West wing, on the first floor. After we insisted on a new room, we were moved the next day to the third floor of the west wing. That room was nicer even though it was the same price. I was disappointed in the accommodations and the restaurant's food was average at best.

Faithful inn hotel is a historic building seeing it is a must when visiting Yellowstone Park. when staying in faithful inn be aware of the following Rooms do not have internet, no tv, no ac and no drinking water no hot water kettle. Breakfast not included (20$ extra). bathrooms have mildew see attached photo. We stayed in a deluxe room the price was 560$ a night. Suggestion staying in the grant village hotel is one third of the price (169$) and visiting old faithful inn and attend hotel tour for free and have a dinner in faithful inn is the way to go. keep in mind dining in old faithful inn hotel restaurant is a must. The chef is excellent and the food is delicious specially the Idaho trout