Bad place to sleep, fantastic tourist attraction. Do not stay here, just visit for a few hours (the cool parts are public) We slept badly, because the radiator was running in July, during a heat wave.

Went to the Old Faithful Inn in July. Rates were very high. The restaurants were limited on the property. The food that was offered, the lines were very long. The main dining room was not open. The resort was certainly short staffed. Also the rooms were extremely hot, with no air, no TV, or any internet. We were given a small isolating fan for the room, to cover two queen beds. It didn't cool down until after midnight. Next time visiting Yellowstone I think we will stay somewhere out of the park. I understand the resort has been there a long time, however, I think it is time to update some of the amenities.

Complete lack of any amenities. All restaurant and bars closed. Take out and cafeteria food is atrocious. It would be hard to more miss manage a giant facility anymore. Not sure if it's management incompetence or Federal Government Covid mandates.

I originally booked OFI in June 2019. COVID killed that but Xanterra gave us an opportunity to book 2021 early. Up till early June it looked like they were going to cancel again. But finally it opened! What w wonderful place and so many hiking opportunities right outside our door. Other great hikes within 15 minute drive. The OFI amenities were amazing. The food within the Inn was expensive as expected but many other options were within a short walk. So long to wait but it was worth it.

We’ve stayed here before, also Canyon Lodge & Snow Lodge. This time we had a one Queen - WITH a bathroom in the “Old House” where many rooms don’t have bathrooms. We love the rustic, historical charm of our tiny room. What we didn’t like at all was that the 2nd floor balcony /terrace wasn’t open in the morning for guests. It’s a reason we stay there, to enjoy early, peaceful mornings with coffee watching Old Faithful. It didn’t open until 430, with bar service, and while supposedly just for quests, it clearly wasn’t. In fact for awhile it was like a playground. Not cool. Also not cool - the deli in Old Faithful for breakfast. Xanterra has kept many food services closed or modified, even while most everything is open. Since there’s no sit-down service, there was a long line to buy breakfast items to take back to your room. We watched countless people while we waited - but individually wrapped egg & sausage sandwiches - and then use 1 of 2 microwaves there to heat them - meaning countless HANDS alllll over the microwaves, the buttons, also peering & breathing into the microwave. Ewwww😲Xanterra, how is that possibly better than sit down service?? Yuck. Ick. Eww. We chose cereal & fruit. By the way I should mention that we never stopped traveling last year during covid. We were careful - but chose faith over fear. We also just stayed in the beautiful, iconic lodge at Crater Lake Nat’l Park. Their dining is open, offering buffets served by staff. Guests staying at the lodge were given wrist bands. Other park visitors who wanted to see the lodge were allowed of course, but they weren’t on the peaceful patio that was open, used by guests all day, also with a nearby bar available in the evening. It is managed by a different company & not Xanterra. We will definitely stay again as well as other properties, but c’mon Xanterra; its time to open up all dining. It’s for our health.