We stayed in the Hotel and not in the cabins. Comfortable, nice hotel with great beds. Lack of a/c can make it a bit stuffy at times and would benefit from an overhead fan. Very expensive but given the distances around Yellowstone the convenience is worth it if you don't have several days in the Park. The hotel's Map Room is a comfortable place to gather after dinner to socialize, play games, and just enjoy the classic hotel experience.

A good place to stay in Yellowstone National Park for its convenience for exploring the Mammoth Hot Springs and Lamar Valley areas. I understand that the hotel part has been renovated recently but we stayed in a cabin which I hope will be renovated soon. For example, the curtain rail was defective and curtain did not close properly. The carpeting was on the old side. The hotel is managed by Xanterra and they hire a lot of seasonal young people to work the hotels and restaurants. Xanterra should do a better job of supervising how well the rooms are being cleaned. For example there was dust on the top of the windows when we went to open them (no air conditioning). Also there’s accumulated dust on the baseboards. You’re paying for the location inside the park so best to keep expectations low when it comes to amenities. The Dining Room is surprisingly good however with friendly service and well prepared food.

We stayed here in the cabins that had a bathroom. It's my favorite place to stay at Yellowstone and I love the Mammoth area and amenities in the cabins and hotel. In fact, we stayed here 2 years ago as well and loved it then. The best way to see Yellowstone without driving out of the way too much is to stay in the park and move around a bit so you can complete parts of the park near your lodging. When staying in Mammoth, we saw Lamar Valley twice (my all-time favorite part of Yellowstone), Mammoth Hot Springs and most of the rest of the upper loop. After leaving Mammoth, we try to stay in West Yellowstone or somewhere in the middle of the park. The quality of the mattresses, bedding, shampoo, body wash, etc. are all excellent here. I wouldn't stay anywhere else!

We were a bit apprehensive about this hotel having read previous reviews. However the room that we had was clean, tidy and spacious. The reception staff were not particulary friendly. There is no dedicated parking for hotel guests so you are competing with day visitors as well. We only ate in the snack bar which is pretty uninspiring. The hotel does have WiFi which is good. The piano bar is a good place to sit but closes at 9pm (on the dot as one of the serving staff liked to tell us). Within walking distance of the Mammoth Springs.

We made our reservations only 8 months ahead of time so the cabins were not available. We had to stay in the hotel which was very expensive. The room was very large with one bed, a couch, refrigerator and microwave and a big bathroom. There was no desk or TV. The heat would not come on even when we set it higher. After a couple calls the hotel sent a maintenance man (very nice man) to fix the heat. He inserted a small screw driver in a slot under the thermostat and got the heat to work. We thought that, for the price we paid for this room and that the hotel knew we were going to stay there, they would have turned the heat on.