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Mammoth Hot Springs Hotel & Cabins
TripAdvisor Traveler Rating: 2368 reviews
Can't Beat the Location
User: TravelerPhiladelphia from: Philadelphia, Pennsylvania
Published Date: May, 15, 2021
Travel Date: May, 1, 2021
Rating: 4
Because of COVID precautions, only a few of Yellowstone's lodges are open right now. So I felt fortunate to get a reservation for 2 nights in a Mammoth Hot Springs cabin. The cabin was small, but there were only 2 of us, so it was fine. The heat worked really well -- it was below 30* outside. Walking distance to the main hotel for wifi and cellular service-- none in the cabin. No housekeeping during your stay to reduce infection risk, so they knock $5 off each night. Not sure about dinner availability here, we drove 15 minutes into Gardiner each night. Breakfast is still take out only. Egg, ham, and cheese on English muffin. Premade sandwiches are available early in the morning to take and eat on a hike later on. If you like to be right there in the middle of all the National Park action, like I do, then there is no other place to stay!
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Mixed feelings
User: radar60 from: Lompoc, California
Trip Type: Family
Published Date: May, 8, 2021
Travel Date: May, 1, 2021
Rating: 3
Stayed here for 4 nights as our home base to explore Yellowstone National Park. The location is superb , elk and bison galore, walking distance to the famous Mammoth basin and springs. All highlights in the park are easily accessible from this home base. The hotel was built in 1936 but the rooms were all renovated in 2019. The bathroom is very nice but the room itself with 2 queens for 2 adults and a child was quite small and little room to put the suitcases. It has a little fridge and a coffee machine but no microwave , no TV ( which was fine by me) and WiFi a bit hit and miss. No housekeeping , make your own bed and Call for clean towels. Matras wasn’t too bad but pillows horrible. The dining room in the next building was closed , take out grub ( burgers and the likes) only and it wasn’t very good. Had to drive to Gardiner MT for a sit down meal and we didn’t find anything in that town that blew us off our feet either. No glass of wine with dinner either because we had to drive back to the hotel and no uber service in the area. I paid $ 1300 for 4 nights and would have expected more for that kind of money. A bit underwhelming to say the least

Winter wonderland
User: frugalshopper from: San Jose, California
Published Date: Mar, 2, 2021
Travel Date: Feb, 1, 2021
Rating: 5
We travelled in the wintertime, as it was on my bucketlist. The snow in Wyoming is perfect, powdery and beautifully white, even after ploughing. The hotel is operating under COVID restrictions but did the best it could under those. The lobby and maproom are mere shells of what they can be, but it's February 2021. A few months from now everything should be back to normal. The room was clean and comfortable. The bathroom was spacious and had plenty of room for all of our toiletries, normally not the case. There is limited room for empty luggage though. 2 queens mean that 4 people can use the room, but there was limited space for 4 suitcases and only 4 drawers for all our stuff. There was a coffee maker but that was all. There were 3 lamps with USB ports, which was great. Cell service was good and the internet was slow but acceptable for getting emails - not for downloading though. Adjusting the room temperature was challenging as there were limited instructions. The hotel could have done more with telling its history, for a 100 year old building. The staff were attentive and helpful, repairs were completed while we ate dinner. The dining room is in a different building and reservations were recommended. We had booked reservations before we arrived but were able to change them on the day. Gardiner is a 5 mile/12 minute drive away and did have plenty of restaurants to chose from but we didn't fancy driving that road after alcohol, so it was good that we could eat on site.

Nice winter weekend getaway
User: bauman147 from: Sweetgrass, Montana
Published Date: Feb, 7, 2021
Travel Date: Jan, 1, 2021
Rating: 4
Pricey, but rooms are very quiet and recently renovated with a walk-in shower, mini fridge and 2 cup coffee maker. The bed was comfortable, although the room was warmer than I like (and turning the thermostat down didn't seem to do any good) and the halogen lights in the parking lot squealed at night. If you are driving in, the parking lot is small and it can be difficult to maneuver large vehicle in and out of the narrow spots so you may want to just park out front and walk.
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Mostly Okay
User: Reefwatcher from: Topeka, Kansas
Published Date: Jan, 23, 2021
Travel Date: Dec, 1, 2020
Rating: 3
Given the spectacular setting, it's hard to be too critical of this property. On the other hand, lack of competition for the tourist dollar is fairly obvious. I stayed here for six nights, four of which were booked as part of a winter wolf discovery tour. My room must have been one of the recently updated ones; it simple but classic and lovely, and quite large. The oversized windows afforded a wonderful view of the gorgeous surroundings. The bathroom was beautiful, with retro black and white tile and an enormous walk-in shower, which might have been perfect if not for the silly (form over function) rain shower head mounted on the nine-foot ceiling. Unfortunately, I did have some issues during my stay. To start with, my room was cold when I arrived. I figured out fairly quickly that the large, double-hung window near the bed was not completely closed. I resolved that on my own and thought that would be then end of the story. But for the first two days, I could not coax any heat from the baseboard unit, and even worse, had two very tepid showers. On night number two, I actually slept under my down coat in order to stay sufficiently warm. Finally, on the third evening I called for assistance. A very pleasant gentlemen came to my room, around 7pm, no less, and worked for some time to try to revolve the lack of hot water by adjusting the control unit. (I assured him I was definitely not in danger of being scalded.) We also discussed the heating, which despite assurances, I was confident was not working as it should. I survived that night with a requested extra blanket, and then after returning from my all-day tour the next day, was thrilled to walk into a warm room. A fix had clearly been made behind the scenes, and based on conversations with fellow guests, my room was not the only one involved. Okay, problem solved... I should have complained sooner. The covid precautions here seemed a bit over-the-top to me. There was absolutely no place to socialize with fellow guests (intentional, no doubt), with one huge, empty room on one side of the lobby, and a nearly always crowded gift and ski shop on the other side. There was zero service to my room during a six-night stay. There were ample towels provided for my stay, but strangely, only three coffee packs for the in-room coffee maker. When I asked for more coffee, a staff member seemed stymied, because "we can't enter your room while you're here." I suggested someone open the door, throw the coffee in, and run. I got my coffee. The dining room, with its bright lights and employees in masks, face shields, and gloves, felt a bit like a sci fi movie. The staff was, without exception, friendly and accommodating. The menu could use a little work and lightening up, but overall, it was... adequate. Once the room warmed up and I was able to get a hot shower, I was quite comfortable here. Even with those inconveniences, I'd go back. After all, this is Yellowstone in winter.
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