We stayed here for 3 nights in what can only be described as a pretty basic room. We paid a little extra for a porch lodge which was a waste of money as the chairs are unbelievably uncomfortable, there's a thick beam across the porch at head height which obscures any view when sitting down and the view is just of the footpath and some tall conifers beyond - save your money and don't bother. The room had 2 double beds (which were far too soft) but only 1 bedside table, no bedside lights, no TV but at least it did have a safe. The bathroom was ok but the sink was outside the bathroom in the bedroom. There is a small selection of breakfast items to purchase in the lodge reception otherwise you have to walk a few minutes to the school canteen style restaurant. The food for dinner in the restaurant was ok but there's not a great choice and it's clearly designed to cater to large numbers rather than to high quality. Next to the restaurant there's also a General Store which ridiculously closes at 6pm when a lot of people are only just starting to arrive back from their days out. On the plus side the lodge is within walking distance of the Grand Canyon of The Yellowstone if you fancy leaving your car behind for a while. It's such a shame that the NPS allows such mediocre accommodation and restaurant providers to continue to operate in what is such an iconic Park.

During our October 2024 trip we stayed at the Canyon Lodge and Cabins area at Yellowstone Park. Our experience was underwhelming, at best. Our check-in was delayed by more than two hours because our room was not yet ready. The check-in desk staff - LOTS of people there - blamed this on a lack of housekeeping staff. In compensation they offered us a complimentary meal the the nearby cafeteria buffet. We appreciated the offer, but nut the meal, which was lukewarm. The taste was okay, but that's the best that can be said for it. It's not a place I would ever go back to for a meal, even a free one. Once we were able to check in and get to our room, the first thing we noticed was that the elevator was filthy. It clearly had not seen a vacuum for days, and that was the harbinger of what we would find in our room. the linens were nice and clean, but the bathroom was not: there was still hair from the prior occupant(s) on the floor, which had clearly not been vacuumed/mopped/cleaned during the change-over. We stayed there for two days and nights, and when we left the elevator still had not been maintained. There is no daily room housekeeping service. This lodge, and the dining facilities, are operated by Xanterra. Yellowstone, America's National Park System "crown jewel," is being done a disservice by this contractor. The park is great. The facilities are not.

Greatly enjoyed our stay here - we stayed for three nights in a third floor room in the Washburn Lodge, one of the newer lodges - the room was very comfortable, as were the beds and pillows, and the room had a mini fridge and coffee maker. Separate sink from the shower and toilet. Nicely decorated too! The location was perfect for time in the Lamar Valley and Grand Canyon of the Yellowstone.

You can't beat the location! We stayed in the Crittenden building. The room was comfortable but could hear a lot from hallways/next door rooms. Felt very new but still had a nice rustic style. The refrigerator in our room was quite loud and it woke me up sometimes, I let the front desk know when we checked out the next morning. (I didn't want to unplug it if the next people needed a cold fridge!) Added bonus, we stayed on a night where northern lights were visible, so that fridge noise got me out of bed in time to see them! Limited food options, but had a decent dinner at the Eatery, which is cateteria-style. We really loved being nearby to see sunrise at Aritist's Point. Good stay!

You are paying for location and a no-frills room.  For the price you pay, you should at least have a microwave and AC.  The biggest complaint is the restaurants.  You have a cafeteria style option and by the time you pay for your food and sit down, it is cold.  The lounge was crowded and not staffed properly.  In fact, we had to clean our table and shove the dishes to the side. The waitress quickly came over and apologized, and then she accidentally knocked over a glass of water on me. The staff did their best and you could tell they are over worked.