USPL Reviews Provided by
Canyon Lodge and Cabins
TripAdvisor Traveler Rating: 1868 reviews
Better than expected
User: kckbxrssm from: Loves Park, Illinois
Published Date: Sep, 21, 2020
Travel Date: Sep, 1, 2020
Rating: 4
It was better than expected from reading all of the reviews on here. Check in was at the Washburn Lodge. We were staying in the cabins (2 couples). The location is IN THE NATIONAL PARK so we loved the convenience. The front desk guy was able to get us next to each other since we were traveling in the same car, it made it easier for all to unpack the car. The cabin was clean, had a wall heater in the room and a heat lamp in the bathroom. The beds were comfy. It was quiet. It had no wifi and our Verizon didn't work the best, but our friends said that theirs did. They provided a hair dryer, shampoo, conditioner, body wash, hand soap, and lotion plus a cute teddy bear soap as a souvenir. The only thing I did not like was that the ice machines that are scattered around the cabins had already been taken offline since it was getting so chilly at night. We had to get ice from the machine up at one of the other lodges. Was it a big deal? No, just an inconvenience. There was also a water bottle filler that was available next to the ice machines. We had originally booked a 2 night stay, but honestly, after already spending 3 days in the park, we felt we were pretty much done and asked if we could cancel our second night. They said sure, with no penalties! We were thrilled! Overall, we would recommend staying here. The convenience is amazing for being up early to see the animals and was worth it for us. There is a lot of driving you do anyway, it was nice to be able to stay in the middle of the park to cut a bit off each day. As for the eateries? Ask when you check in for the hours of the cafeterias. It seems to be much the same food there and over by Old Faithful. Simple. Good, not great and not too overpriced as some would lead you to believe.
Subratings:

Nightmare room over automatic doors
User: cynthias399 from: Oviedo, Florida
Trip Type: Couples
Published Date: Sep, 20, 2020
Travel Date: Sep, 1, 2020
Rating: 2
We, like many, picked Canyon Lodge because it was centrally located. Our room in Moran Lodge was situated directly over entrance so it was constant opening and closing of front doors. They are not quiet. I agree that prices high for no housekeeping, no coffee maker and taking your own trash out. We have Verizon, so we’re able to get WiFi in room. The Eatery very disappointing especially standing outside in the cold to get a choice of chicken, pot roast, ribs with mashed potatoes and a vegetable every night. No bag to put in to take out. The other side called Wok stir fry. It’s not, but is was food. The road closure was huge disappointment when you have to backtrack 2 hours. Mammoth Springs was so much better. We are enjoying the wildlife and majestic scenery but COVID put restraints on eating, activities, using hot springs (Boiling River). Grand Tetons had more to do, more food options and less hassle. Just as much wildlife. Okay, I will wind up as I keep listening to the entrance door sliding open and close.

The location is great.
User: Rand F from:
Published Date: Sep, 18, 2020
Travel Date: Sep, 1, 2020
Rating: 2
The canyon near the lodge is beautiful. The lodge appears to be brand new. For us the effort to make it a "green" facility destroyed its usefulness. The superior $500 a nite room we reserved was very stark. The room is about 12x18 which includes the bathroom. No clothes hangars available. There is a very low wattage room baseboard heater and no cooling so summer time would be very uncomfortable during the day. There is no TV system. There is no wifi except in the lobby of the main building and no seating there. The wifi is too weak outside where a bench is located to get a connection. Cellphone service on T-Mobile is restricted to about a 20 ft circle in front of the store above the lodge. Seating has been removed from the store and diner although everyone mixes together outside anyway.
Subratings:

Great Stay-Stop complaining about the Amenities
User: FJG213 from: Los Angeles, California
Trip Type: Couples
Published Date: Sep, 17, 2020
Travel Date: Sep, 1, 2020
Rating: 5
I stayed at a Western Cabin. The place was clean. I wiped everything down with a lysol wipe and there was no dust whatsoever. There’s no fridge or coffee maker but I knew that ahead of time and brought an electric kettle. I came here to disconnect from the outside world and enjoy nature. I don’t understand all of the complaints about the amenities and Wi-Fi. If you do your research you will know all of this in advance and can prepare for it. The price was adequate since your paying for the convenience of staying inside the park without driving 90 minutes from West Yellowstone or Gardiner. Stay here it’s worth it just come prepared.

Exploiting Pandemic for a Profit
User: Pamela612 from: Lake Tahoe (Nevada), Nevada
Trip Type: Couples
Published Date: Sep, 15, 2020
Travel Date: Sep, 1, 2020
Rating: 1
$477 a night for a room with no WiFi? Let’s be clear, we expected scaled back services in September with Covid-19, but instead of dropping the room rates commensurate with no housekeeping, no coffee maker, no microwave, etc, etc. Xanterra saw an opportunity to exploit the pandemic and cash in. I wish I had researched who owned/operated all the Yellowstone hotels. Now that I know a billionaire profiteer from the oil & gas industry is behind it, I see the guest exploitation more clearly. (Philip Anschutz's Anschutz Corporation owns Xanterra. He is the same billionaire owner of Anschutz Exploration Corp., which did oil and gas exploration on 400,000 acres of the Blackfeet Reservation, along Glacier National Park's eastern boundary). I feel sorry for the hardworking employees at the Canyon Lodge —they deserve five stars for having to be on the front line. I’m guessing they didn’t get bonus pay. Just the fat cat owner.

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