USPL Reviews Provided by
Canyon Lodge and Cabins
TripAdvisor Traveler Rating: 1889 reviews
Prime Location, Lacking Otherwise
User: PrayBig from: Mount Juliet, Tennessee
Published Date: Jun, 14, 2021
Travel Date: Jun, 1, 2021
Rating: 2
Cabins are decently clean with bare bones. I wouldn't call the cabin we stayed in new. It's starting to show a little age, but isn't outdated either. The $382 price tag (including taxes and fees) is very expensive to stay inside the park. It's a trade-off in whether you want to pay the high price or take the time to drive all the way from outside the park. It's located right next to the Grand Canyon of Yellowstone and is in a prime location. They are clear when booking that there is no fridge, TV, coffee maker, or WiFi. I feel that for the amount of money, they should put a coffee maker, fridge, and WiFi in the cabins. I realize it's a national park but they need to invest in WiFi and infrastructure for their major lodges and cabins. Dining was all take-out due to Covid and the food wasn't great. Basic cafeteria food. It serves as a meal because you're tired and hungry. Read up on the amenities and price to make an informed decision whether it's right for you or not.
Subratings:

Cabin OK Food Bad
User: Mainsailhr from: Hudson, Wisconsin
Published Date: Jun, 10, 2021
Travel Date: May, 1, 2021
Rating: 3
The cabin was overpriced, but we wanted to stay in the Park. Didn't expect a view and were not surprised. However, we did go to the Canyon Lodge and Eatery to get some dinner. It was order and go because of Covid. All of the food was in a buffet serving, but we could not see what was in the warming trays. I ordered dark meet chicken, got two pieces, and if I got 3 bites. That wasn't a chicken, that was a Cornish game hen. String beans came along with the chicken, and they had obviously been in the warming tray all day. The only good thing about this experience was that things could only improve on the rest of our trip.
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Rent an RV or camp instead
User: foodiegonzales from: San Diego, California
Trip Type: Family
Published Date: May, 31, 2021
Travel Date: May, 1, 2021
Rating: 2
The most I can say about this hotel is that at least we only had to stay one night. I booked 2 rooms a few months ago and when I was looking at a credit card statement about a week before the trip I noticed that I had been refunded for one of the rooms. After calling, the reservations team told me that they canceled all reservations where the rooms would be in one of their older buildings and that I should’ve received an email. I received literally no email but thankfully was able to catch it via credit transaction. This practice seems absurd and minimally deserved a call considering they did this less than 2 weeks before the trip. Thankfully I was able to rebook. Rooms are absolutely spartan and for 430 dollars a night (mwd weekend) I can’t justify it. There is absolutely no WiFi in any room, solely in the lobby of the main lodge - and even then, the service is abysmal. No TV either. Shower pressure was decent. Note that due to COVID the only food available is takeout and they ran out of almost everything when we went to snag something around 8pm.

Wow is it expensive inside the park
User: Tommy599 from: Two Rivers, Wisconsin
Published Date: Nov, 1, 2020
Travel Date: Sep, 1, 2020
Rating: 4
For our second night in Yellowstone we stayed at the Parks Canyon Lodge & Cabins (El. 7,918’) 307-3447311 ($381) which is right in the middle of the park and close to the Grand Canyon of Yellowstone with its 308 ft. waterfall, Geysers and mud pots viewing. This time of the year much of the lodge is closed down, but all of the cabins are available. Check in at the lodge and we could not check into a cabin until after 3:30. That was OK as we then toured the #1 wonder of Yellowstone = The Canyon, which is right next door (NO too far to walk). Staying here cut down on traveling back to West Yellowstone for more tourist digs. Back at the lodge we checked into one of the cabins (#20). These cabins are really nice and new, with large rooms and two queen beds. Going to give the cabin a hinge rating of 6.8 supported on the quality of the newness of the structure, although there is NO TV, phone, frig, air conditioning, coffee maker or internet (this is a national park you must understand), the accommodations are very clean and comfortable thus upping Toms scale. Yes there is heat via a wall unit that warms up the place nicely ------ But it only has one speed = all heat or off, so it looks like we will be sleeping with a window open tonight. These are not what came to mind as “cabins” in rustic format, rather they are four units each under one roof, and there must be around 25 of these units surrounded by trees. = Really nice. Headed out to the lodge food service (dining rooms are closed due to the Covid) which consist of take out only. We decided to do Asian and had a great meal taking our eats outside
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Dirty room
User: AvaVon from:
Trip Type: Family
Published Date: Oct, 17, 2020
Travel Date: Sep, 1, 2020
Rating: 2
We stayed in a new "standard lodge room", and at first I was impressed with the simplistic, natural look of the building and room. The man who checked us in could use some refreshers in customer service, he was a bit rude and haughty when I asked a question. Then we entered our lodge room and I discovered hair in the shower, and dirt and easily visible debris on the floor: under the nightstand, by the toilet, behind the sliding bathroom door - and since it was dirty where I could easily see it, I lifted up the rug to see how bad it was where I couldn't easily see it - absolutely filthy. The bed also didn't have a fitted sheet on top of the mattress, only a flat sheet. I asked for a broom to clean the dirt myself so I knew it was taken care of, but they wouldn't allow that and instead we had to step out while someone addressed the areas I told them there was dirt. Except they didn't sweep the places I specifically mentioned there was dirt... Like behind the bathroom door. I mentioned all this when we checked out 2 days later, and the very nice woman at the counter was equally disgusted with our stay and apologized. Unless you're staying here for convenience of location, I would highly recommend staying somewhere more comfortable. Paying the same or higher price for a room that has bare amenities and is dirty isn't comfortable. This was by far the dirtiest room we stayed at throughout our trip in Yellowstone, yet it was the most recently constructed.

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