Ideally positioned on the Canyon rim at the Bright Angel point. I’d booked a partial rim view room, which gave a lovely sight to wake up to. We arrived early & were able to check in a good 2 hours or so before the usual 3pm time, which was great. The room was a good size, with a safe and fridge available. No complimentary breakfast (as expected for in-park accommodation) but food is available at the Bright Angel lodge a couple of minutes walk away. Although there’s parking outside & next to the lodge, it’s 1st come 1st served with all park visitors, so you may need to walk a bit to get to the lodge (although we were lucky & got a spot just outside!)

Obviously you stay here for the location. I did think the room was overall decent. Yes, the check in and parking is a pain, but that's the case for all of the hotels on the rim. The beds were comfortable, and the automatic shades were a nice feature. Sure, it's expensive, but you are paying for the location. If it's your first visit to Grand Canyon (as it was for us), it was worth the price.

Really disappointed with this hotel. It’s location is the only thing stopping me giving this a one star rating! Check in is a pain as you have to go to a different hotel to do so. Car parking is limited so be prepared to drive around. Room was very poor (floor creaking, smell of feet, shower faucet falling off wall and Wi-Fi weak). Needs a huge refurbishment.

Stayed as a family of four in July. Rooms pretty functional but good enough. Great views over the Canyon. Wi-Fi in room surprisingly good - as was (as a golfer) live coverage of the Open on the TV! Location - literally a stone's throw from the canyon rim - was excellent. Breakfast (in main dining room) and drinks at El Tovar (cocktail lounge) highly recommended: dinner a bit overpriced - Fred Harvey's at Bright Angel Lodge a better value bet. Easy to find a parking space close to the hotel. The place generally seems to have over reacted to Covid: masks compulsary indoors, housekeeping not permitted to make beds, restricted opening hours (Arizona Room, a steakhouse, open for lunch only!). Overall though, very much enjoyed our stay and would return.

We had booked a Bright Angel rim-side cabin as we’ve done many times, but for some reason it wasn’t available when we arrived...? So front desk Logan worked hard for something comparable, Thunderbird Inn. Thanks Logan, we liked it. Thunderbird is basically a motel with an amazing location. Our 2nd floor view wasn’t as good as being on the rim in a cabin - only half the canyon showed over the roof. But the amenities were similar with the addition of A/C in Thunderbird, really nice during the heat wave of 100° plus. And we spend as little time as possible in the lodges since the point is being in the parks. As many have said, parking is a problem at all the lodges, including El Tovar where we’ve stayed twice. There truly needs to be a way for guests to have priority, similar to when booking / paying for any other lodging. In Zion Natl Park, another xanterra property: “entrance gate access code is required to access Zion Lodge in addition to the red permit required for overnight guest vehicles. Zion Lodge guests will receive an entrance gate access code with their red permit.”