Has maintained the quintessential quaintness of the original hotel with a few modern touches. Do get some noise through the walls, would bring ear plugs if a light sleeper. Good mattresses, staff are warm and welcoming and the menu/food quality is excellent. As plant based eaters, the roasted squash was well done! A bit on the expensive side but worth a try for the experience.

This was my wife and i's first trip to Waterton. Unfortunately, it was the worst sleep in a long time as the beds were so poor. I highly doubt we'd go back to this hotel until they upgrade the beds. Very unfortunate for a first time experience

If you plan to visit Waterton you should try to stay at the Prince of Wales Hotel at least once. You will find an epic view and friendly staff at this historic hotel. There are few amenities but the character is high, and the service is great. Bronson, the customer service manager, went out of his way to ensure we were well taken care of after our motel in town was unavailable. He gave us a great rate and quickly got a room ready for us (family of four with an 8 and 10 year old). We stayed the first night on the 6th floor which had a great view of the lake. The hotel is almost 100 years old and the rooms are like a travel back in time - though the bathrooms are well renovated. The beds are comfortable and the place is quiet. Free Starbucks coffee in the gift shop. Nicely done POW. 👍👍

The property is beautiful and the views are amazing from almost every room. However, the property could use a little TLC. Fresh paint on the outside and some some renovations to the concrete work and patio on the outdoors would be ideal. Attention to renovation details on the interior would be good too (crisp paint lines on trim for example). The afternoon tea was amazing and highly recommended! The staff were very professional and helpful. Especially the historic tour guide. Very informative and humorous. We will be back for sure and hope the property is maintained to the same standard as some other historic railway hotels across Canada. Thanks for the experience!

We only had 1 night here, which was very comfortable, but not enough time to appreciate all the amenities the property had to offer. The bed was exceptionally comfy, the cleanliness to notch, the staff so kind and helpful! We will have to go back again!