We stayed at the Prince of Wales the evening the winter storm of June... heavy wind and rain blanketed the area, and snow fell in the higher elevations. The hotel was cozy, beautiful, and the staff were excellent. Everyone was so friendly and really seemed to enjoy their roles. Blake helped entertain us on the rainy day (while we drank fancy drinks from the bar overlooking the beautiful lake and mountains, even pretty in the foggy rain!), telling us historical tidbits. We enjoyed dinner in the dining room, and the 7pm history talk! We stayed on the 5th floor. The hotel only has 6 floors (in operation) - the elevator will only operate to the fourth floor. The elevator is only operational with the help of a bellhop, and has hours of operation - so keep that in mind if you are unable to use the stairs. The rooms are definitely dated - do not expect fancy amenities here - but it captures the charm and history of this place. The walls are *thin*. You will be able to hear everything your neighbors do or say. So keep that in mind as well. This is very much akin to other old historic park lodges (like the old faithful inn in Yellowstone) and we expected it. The Prince of Wales did equip us with two pairs of ear plugs, with a cute note about "if you don't enjoy the sound of the wind" - we assumed it was a cute way of saying "drowning out your neighbors snoring". When we were awakened at 2am with absolutely EARTH SHATTERING rattles from our window as the wind whipped thru the valley and over that hotel - I think they really meant to drown out the wind. I have never heard anything like it! They are not lying when they tell you the stories of the brutal wind that afflicts this area from time to time! Overall - it was a really nice experience and I enjoyed our stay, even with the quirks. :)

Historic, bucket list thing to do for our tenth anniversary. Have always wanted to stay here, and we have never had a chance. The history is something you can feel the minute you walk into this hotel. The rooms are kept to period standards with minor upgrades - like your own bathroom. I remember my parents staying here for their anniversary and I have always wanted to do it after that. We were lucky enough to have this amazing fellow Dylan, help me find my missing glasses, but also get us ice and best part, take us up in the elevator up to our room. We had the neatest room, king suite that looks onto the lake. Highly recommend. We also enjoyed drinks in the lobby while enjoying the view. They were outstanding.

Stepping back in time-luxury. Stunning lobby view- people gather at 7 for the nightly history lesson. Tours of the hotel available. Staff many from New Zealand, Australia-in Kilts. Lone elevator needs staff to operate- easy to get a ride up to your floor. Hair dryers, kettle, bear spray available at the front desk. Restaurants and afternoon tea available(I skipped) Built in 1927-bathrooms renovated Loved my stay. Bell Staff is so entergetic and seem really happy to be there.

Absolutely loved our stay here! The location is stunning—right in the mountains with that perfect rustic charm. The whole experience felt peaceful and special. Big thanks to Bronson and the team for making everything so smooth and welcoming. Highly recommend!

We stayed 2 nights May 16th & 17th 2025 as we had a small intimate Wedding in Waterton National Park. The staff were very friendly and helpful which we really appreciated as this was our first stay at this Beautiful hotel. We stayed on the 6th floor and Dylan our Bellman who graciously helped us with our luggage from the 4th floor to the 6th floor as the elevator only goes to the 4th floor. The rooms were kept very neat and tidy and the rooms were warm and the beds were comfy. The bathrooms were very clean all redone. The view out our window was breath taking overlooking the water and surrounded by mountain views. The assistant manager aloud us to take pictures in the oldest elevator in Canada as well as the lobby with the extra large window view to the south over looking the water. The female manager gifted us sparkling water, non-alcoholic beverages as well as a charcuterie board before our 5 star dinner. She also gave my son a dessert for his birthday as we were in the hotel for both our Wedding and our Son's 9th Birthday! The staff should be proud at a wonderful job they did at making our stay at the Prince of Wales a memorable one for years to come! We look forward to staying there again. Thank you so very much!! Mr. & Mrs. Armstrong