Typical overpriced historic National Park hotel, but the location is fantastic with amazing views. Short ten-minute walk to the quaint town of Waterton with nice shops and restaurants. Easy drive to a couple of alpine lakes and nice hikes with lower crowds compared to the Banff area. The only real negative was a persistent sewage smell that maintenance was not able to fix, so we threw some towels around the base of the toilet and blocked the shower drain which solved the problem.

Beautiful location. End of summer, lots of wind!! Best employee experience with Nakira - she was a big help with our luggage and more. So sweet and kind!! And Henry was wonderful at our Afternoon Tea. The only negative would be the loudness of the wind in the room and sleeping. I understand there's not much you can do - maybe seal the windows better?

Location and history of this magnificent lodge is worth the trip. Staff and rooms are wonderful. Full English breakfast was delicious. We stayed in September and the weather was in our favor. Can't wait to visit again.

Food in hotel restaurant was just ok. The host seating us was rude. Otherwise it was a fabulous experience. The property was beautiful and the view of the lakes and national park were spectacular. I would go back.

This hotel offers outstanding views the Waterton Park mountains and lakes. There is a sense of going back in time while visiting the hotel; the exceptional service including old school kilt wearing bellman that are at your beck and call ready to help with any request. The hotel has a bygone era vibe; like in the bellhop operated tiny cage elevator that goes only to the 4th floor (as the floors above that are in the peaked part of the hotel accessible only by stairs). The hotel is a national historic site almost completely constructed of wood with original hand hewn wooden beams, railings, and wainscoting throughout. The view from the historic lobby is iconic and when you look up there is a massive wrought iron chandelier that goes up 4 floors. The rooms are almost as they would have been in 1927, with upgraded electrical and bathroom facilities. The views from the hotel rooms are exceptional, probably some of the best in the world. If you want to experience something of the bygone days of an old mountain resort this hotel is where you can do that. But know that along with it you get no TV, coffee pot, and sketchy WiFi in your room. But if you want to unplug, slow down and experience something of the past including a history lesson about the hotel each evening, and have an exceptionally friendly and attentive staff this hotel is the place to do that.