USPL Reviews Provided by
Zion Mountain Ranch
Trip Type: Couples
Published Date: Jul, 23, 2021 Travel Date: Jul, 1, 2021 Rating: 1
To say the least, I was very disappointed with Zion Mountain Ranch. Of the 5 places I stayed throughout my 10 day vacation, this was the absolute worst. My boyfriend and I splurged on this stay, and it did not live up to it’s expectations. First off, it’s a buffalo ranch, and we didn’t see one buffalo walking around. Second, the receptionist at the front desk was no help. We had booked our excursion through their hotel for canyoneering, and she couldn’t answer one question we had about getting picked up and where to go to meet the guide. Third, we just ended a long day of canyoneering and hiking angels landing to get back to our room that didn’t have any running water. I went to the receptionist (same lady who couldn’t answer my canyoneering questions) and she goes it happened a few weeks ago too. I said I wanted compensation for the loss of water. This hotel cost us more than $600. Her response was if it doesn’t come back in a few hours, we can see what we can do. A few hours, 5 minutes, it doesn’t matter. I never spend that much on a place to stay ever, and this was an absolute upset and totally not worth the money. She told me she didn’t have the authority to do anything for me and said she’d take my number for the owner to call. The owner never called to try to make things better! Lastly, they don’t make your bed or clean the rooms.Stay elsewhere when going to Zion National Park, as this ranch will not live up to your expectations and definitely not worth the price!
GoPlaces12586497767 from: Lawrence, Kansas
Trip Type: Family
Published Date: Jul, 15, 2021 Travel Date: Jul, 1, 2021 Rating: 5
Stunning. Just beautiful. It even impressed my teenage daughter, which is saying something. We did the river walk trail and emerald pools. River walk is easy. Paved. Very little elevation change. If you plan to hike the Narrows, plan to get wet. Unless you bring waders, even vortex boots aren’t going to work because the water level is too high. But it’s totally worth it. If you plan to do this I would also strongly suggest hiking poles.
Emerald pools is a little more strenuous, but not much. Paved.
Zion it just gorgeous. Highly recommend.
bryanpZ5274FZ from: Lexington, Kentucky
Published Date: Jul, 9, 2021 Travel Date: Jul, 1, 2021 Rating: 3
Zion Mountain Ranch is a nice place but we would not stay again. We booked this location for 3 nights hoping for a little creature comfort pampering after a week of mountain biking and camping in Bryce Canyon. Our check in was underwhelming and unwelcoming. The staff seemed distracted and interacted at a minimum. We felt a burden instead of welcomed for our first stay at the property. We were greeted by a nice room at first sight but quickly learned our room was and would stay warm our entire stay due to a broken door jam that would not hold the door latched well and a crack large enough to fit a finger through that sucked in the outside hot air. It was reported but nothing done to resolve the issue so for 3 days the room was loud as we had to keep the AC on the highest fan level and coldest temp 24/7. Our shower was wonderful after washing off days of camping muck and we looked forward to dinner on property and returning to the room to crash. Dinner was underwhelming. The wait staff was not interactive either and the menu options were minimal. There was little to nothing on the menu for my wife to eat who is a vegetarian. We returned to our room to find that while there is a TV there is not TV service. The ranch DOES have great internet wifi service. The lobby did have movies for rent but we did not feel like getting out again. I learned the DVD player allowed for Netflix streaming with our Netflix account but the DVD player had been disconnected from power and I wrestled with figuring out how to get it a power source.
After a good first night sleep (very comfortable bed) we spent most of our time exploring Zion Park. Given we had to travel 10 miles away to find food options we just were not in the room enough to justify the price tag for the underwhelming experience.
To be fair, the property and location is beautiful. The working ranch concept is very intriguing and I am sure at times they pull this off better than we experienced. However, based on the website marketing and at the price point we paid, we expected a lot more. As an adventuresome couple, this property simply was not a fit for me and my wife. Perhaps this property is a better fit for the larger cabins stay for groups or families where you have a real kitchen to use for longer stays. Given the drive for more affordable food options and menu choice one night would have been great for the "ranch" experience for us but we regret our 3 night stay.
- Rooms: 3
- Value: 2
- Service: 3
amynohop from: Santa Clarita, California
Trip Type: Family
Published Date: Jul, 7, 2021 Travel Date: Jul, 1, 2021 Rating: 5
Over-the-top Service, Wonderful Accommodations
Our family of three stayed in #150 for two nights after our weekend at Lake Powell. The folks who worked there were welcoming, helpful and SO friendly. We loved being on the property and interacting with all of the animals. Our 7 year old’s highlights of our time on the ranch were forging with Mr. Tim and feeding the baby bison with “Mrs. Tim!”
Cabin #150 itself was gorgeous and comfortable inside and the view was spectacular! We slept comfortably and enjoyed the luxurious shower and bath.
We were sad to leave the ranch and can’t wait to get back!
woodsfairy from: Lancaster, Pennsylvania
Published Date: Jul, 3, 2021 Travel Date: Jun, 1, 2021 Rating: 3
Rustic Cabins in Good Location
We stayed a week at this ranch with cabin rentals. We rented a two bedroom cabin with a kitchenette. The definition of rustic in this place means dirty and in generally poor condition, delivered with unfriendly service by most staff. Staff seem to have a need to make it known to you that they don’t want you to be here - we said they treat you like a pest instead of like a guest. Thankfully, our interactions were kept to a minimum after the first few unpleasant encounters. This rustic depiction also applies the only restaurant (Cordwood) at the resort where the staff seems to dislike most customers and makes sure you are aware of the fact that you are ruining their day to be there. Note: there are very few good dining options within a half hour of this location. As for the cabin, the toilets looked like they had not been cleaned in a month. One toilet backed up on the first day and overflowed. When we asked for someone to fix it - the response was “isn’t there a plunger in your cabin.” My response was - if there was a plunger, I would have used it and I wouldn’t have had to bother you to fix it and you are welcome for the fact that we didn’t let it just overflow and ruin your flooring and cleaned up the mess it made when it started to overflow. Both sliding glass doors on the first floor are broken and do not lock. Didn’t bother to suggest that they fix these during our stay after the toilet situation. Screens are all broken and with holes including at the restaurant. Housekeeping service was provided on about 3 days of the stay. More minor disappointments that would take a while to list. The property is covered in animal feces and trash wherever you walk. We are country people but where we come from that means the people are nicer and the environment is cleaner. For the price of the place I wouldn’t recommend it except for a day if you are passing through the area and don’t mind a little dirt in exchange for a quiet location in the country. Good points include, quiet at the cabin, bison in the fields, dark skies to see stars at the property, close to east entrance of Zion National Park.
- Rooms: 3
- Sleep Quality: 3
- Service: 1