USPL Reviews Provided by
Zion Mountain Ranch
TripAdvisor Traveler Rating: 1373 reviews
Cabin 123 (Mixed Feelings)
User: Greta4149 from: Los Angeles, California
Published Date: Feb, 24, 2021
Travel Date: Feb, 1, 2021
Rating: 3
ZMR is our go to place when we escape to Zion, Bryce and surroundings areas. We stayed last week with our daughters so we got a bigger cabin (123). This last time, however, was somewhat disappointing. Cabin 123 is in a perfect location atop a hill overseeing Zion in the distance, in addition to the rolling hills. The cabin sleeps five and could be the perfect getaway, but it lacked quite a bit. For example: 1. As I stated, it sleeps 5, but the "kitchen" had much to be desired. We only had 3 forks, 2 spoons, 2 bowls, 4 dinner plates, 2 salad plates, 4 mugs, 3 drinking glasses, and 3 wine glasses. I found this to be quite ridiculous. 2. What was most ridiculous was that there wasn't a stove of any kind. Only a microwave. We had planned to bake cookies, and bacon and eggs for breakfast because we were heading out early every morning before 7:30 when the restaurant opened, and also didn't want to waste time dining in the restaurant. 3. The downstairs mattress needs to be replaced. I came home with neck and shoulder pain because I basically slept in a bowl. The springs are shot and the mattress is saggy. (Almost reminded me of the I Love Lucy episode.) 4. The duvet on the bed was dirty, with visible stains. 5. There were also some plumbing issues, which I won't go into. Overall, the cabin could have been extremely delightful if they had taken their guests into consideration. That's the last time we stay in Cabin 123.
Subratings:

Great Hotel, Restaurant, and Horseback Ride
User: KMMcJ from:
Published Date: Feb, 22, 2021
Travel Date: Feb, 1, 2021
Rating: 4
The room as perfect, we had a single cabin with a king bed. The room was large, clean, and warm with a fireplace! We had dinner at the restaurant, all employees were masked, the staff was super sweet, the food was delicious (we had the bison short rib and it was quite possibly the best meal I've ever had for the price), and the view was great! We did some stargazing at night, walked around and pet the animals, and viewed the bison down the way at sunrise. We also did a morning horse ride, and the guides were fun and informative. It was a great time! Overall it was fantastic! When we checked in the place was fully staffed and everyone was totally kind and professional. Later that night there was one woman in there by herself and she was talking on her personal phone complaining about staffing problems, and was visibly and audibly annoyed when she had to hang up to take our payment for the goods we were buying(she didn't even say one word to us except our total). The next morning when we checked out everyone was professional and kind, except the man who was taking another loud and unprofessional phone call out front. The staff was all very kind except for what appeared to be the managerial team, they were inappropriate.
Subratings:

Horseback Riding “Windmill” and “Viewside” Rides
User: kelcyp2021 from:
Trip Type: Family
Published Date: Feb, 22, 2021
Travel Date: Feb, 1, 2021
Rating: 5
We loved the 2 rides we took with Zion Mountain Ranch!! My daughters aged 16 and 12 and my son age 8 and I especially enjoyed the 1 hour Viewside ride which climbs the side of a mountain, and has a lot of switchbacks and ends with a view of Zion in the distance! Very beautiful and fun. Haley, our wrangler, was great with us beginners and told us about the horses and the area and the wildlife on the mountain and pointed out mountain lion tracks and bald eagles for us. We all loved the horses we rode - Canyon, Tank, old granny Shay, and my personal favorite, River❤️. Haley let us brush down and give treats to our horses when we got back. Such a fun experience and really great memories. Would love to go back sometime!!!

Loved Zion Mountain Ranch
User: puffytraveler from: Manhattan Beach, California
Published Date: Jan, 7, 2021
Travel Date: Dec, 1, 2020
Rating: 5
Spent three nights at a Premier Cabin overlooking the buffalo range. Room was clean, warm (propane gas stove), jacuzzi tub was a nice touch. Staff was very nice and able to accommodate our friends' change of room. The animals were a very pleasant surprise...ponies, chickens, horses. And puppies! A ten week old litter of ten were so much fun to watch. Don't get it on the other reviews about no Covid protocols because staff wore masks both in the restaurant and in the office. Everyone super friendly. Ate at Cordwood for three dinners - and one breakfast and given it was mid week after Thanksgiving we were the only people there so felt safe. Food was excellent at every meal. Best pancakes ever. Less than twenty minutes to Zion entrance. Loved the isolation. Will gladly return if we every visit Zion again. Yes they didn't clean the room but staff drove by every morning to see what we needed...towels were switched out and trash taken away.
Subratings:

ZMR Stay and Expectations
User: O4733NHjasonh from: California Desert, California
Trip Type: Couples
Published Date: Dec, 28, 2020
Travel Date: Dec, 1, 2020
Rating: 5
I read a few negative reviews, one in particular from Katie, Karen or whatever ever your name is. If you drive by, stop at a gift shop, then write a negative review because someone isn't wearing a mask, you're just an assh0le. You're review only reflects that. Staff is located behind plexiglass, the masks are to stop droplets as is the plexiglass. If you'd like to stay at a ranch style vacation destination, with wildlife all over the property, ranch dogs, and horses that say hello, and an incredible staff, come stay at ZMR. But realize, this a vacation cabin destination which balances a natural minimalistic and comfortable vacation experience. Keep your land rovers below 15 mph, they don't do latte's, and you may have to go without your vegan yogurt for the stay. Otherwise, enjoy your stay and try not to mess it up for the rest of us.

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