USPL Reviews Provided by
Zion Mountain Ranch

Heavenly
User:
jcontom from:
Published Date: May, 23, 2023 Travel Date: May, 1, 2023 Rating: 5 Absolutely in love with this place, my third time visiting. Amazing experience, within minutes of the much less crowded east entrance to Zion. The location is remote and serene, it is very authentic feeling ranch lifestyle, bison, horses, ponies, ducks chickens and a handful of working dogs- this place is an incredible experience. Understand that it is not run by a corporate entity, but a staff of friendly and accommodating people. We had an amazing week, waking up to sunrises over the prairie, adventuring to Zion & Bryce, to return to grazing bison in view from our expansive deck.
Subratings:
- Value: 5
- Location: 5
- Service: 5

Great place for visiting Zion
User:
JanKeesM1 from:
Trip Type: Couples
Published Date: May, 13, 2023 Travel Date: May, 1, 2023 Rating: 5 The location, close to Zion is great, and the views are amazing. We liked our spacious cabin, with a good bed, and a nice porch overlooking the fields with horses and buffaloes. The on-site restaurant is good even though the menu is a bit limited. And most of all, the staff was super friendly and helpful.

Huge disappointment, won’t return!
User:
Sunshine438036 from:
Published Date: May, 5, 2023 Travel Date: May, 1, 2023 Rating: 1 Disgusted with ZMR, from check-in to after check-out. Stayed with them about 10 years ago and was really looking forward to returning. I selected the cabin overlooking the preserve so that my disabled husband and I could enjoy a peaceful serene up close view of the grassy preserve from the porch. They gave us a cabin that was one of the furthest removed from preserve. The porch also fronted the main road leading to all the other cabins which all the guests had to drive past. I returned to the lobby to inquire about the cabin and why we didn’t get one directly overlooking the preserve. I was told they all have a view of the preserve and that I could pay to upgrade to a cabin closer, but not overlooking, the preserve I could do so. I was so very disappointed in the location that I was going to cancel but was told that I would still have to pay full price so I decided to stay. Her is my honest critique: The railing banners were extremely wobbly, the porch swing is splintered and weathered, the windows and windowsills were filthy, cobwebs throughout, filthy dirty floors which haven’t seen a good cleaning in a long time, hair on bathroom windowsill, old soap in dirty, soiled shower, numerous loose tiles in bathroom which lends to a compromised subfloor, loose doorknob and lastly the toilet is rusty with an worn out seat. When I went to checkout there was an unsupervised toddler ( 2-3 yrs old) playing in the parking lot. I dropped off the keys and when I returned to my car I could no longer see him. I asked my husband to please help me keep an eye out for him as I began to reverse and drive off. The toddler was at the top of the road exiting the parking lot about 5’ from entering the highway. I stopped and began talking to him and was in the process of getting out of my car to keep him from running onto the highway when suddenly a young man(he said he was an employee) came running up from a truck that just parked in the parking lot to grab the toddler. NEVER AGAIN will we stay here! They’re not maintaining the cabins. Prior to this reservation we had been staying in Zion National Park at their lodge for 2 nights which was about $100 a night less than the cabin. Oh how I wish we would’ve continued out stay in the park at their lodge. There’s rustic and then there’s just unkept filth and terrible customer service.
Subratings:
- Value: 1
- Location: 4
- Service: 1

Would not recommend.
User:
William F from:
Published Date: May, 2, 2023 Travel Date: May, 1, 2023 Rating: 2 When we checked in, there was no bottle or can opener or ice available. Had to drive down to the office to acquire these. The grounds are not well-maintained. We ordered salmon for dinner, but it was raw, and had to be returned to the kitchen. The cabin was poorly maintained. Had difficulty unlocking the front door. Some of the interior door hardware was falling off. The coffee did not sync with the coffee maker. Then to top it all off, we ran out of water. Would not recommend. Showed all the signs of poor management and lack of upkeep. Over priced. Would not go back. The positive is the beautiful serene, and the nearness to Zion national Park.
Subratings:
- Value: 2
- Location: 4
- Service: 3

Do not recommend!
User:
AHEH5 from:
Published Date: May, 2, 2023 Travel Date: Apr, 1, 2023 Rating: 1 Do not recommend. The cabin they assigned us was very run down. Furniture was old and not comfortable. Brought it to their attention, never offered to move us to another cabin as they were too short-handed to clean another one. We saw no bison, told us they were out in the pasture, too far away to see. Unless you enjoy sitting on a swing for hours at a time, this place is not for you. We were so bored.
Subratings:
- Value: 1
- Location: 1
- Service: 1