We booked 2 nights at Under Canvas Grand Canyon June 24 & 25. We were a family of 10 and had 4 tents. We were aware that the nighttime temperature drops to the low 40s, but the description they provide includes a heating unit in the tent that you put firewood into. Upon arrival, I asked how we work the heaters. We were then told because of a fire ban, none of the heaters were going to be allowed. I asked why weren’t we notified and they shrugged. Well, the temperatures overnight dropped into the very low 40s and we absolutely froze. We had young children with us. I cannot believe that under canvas would not advise you that you were going to have no heat overnight and your temperature would be 42. It was absolutely unbearable. We checked out the next morning and were advised that they were not going to refund the second night. I asked for a manager to review that and we left. They ended up refunding the second night, but I would never recommend this to anyone. All it takes is a fire ban to have no heat. And the worst is, they don’t advise you. I would give them a zero if I could.

We always stay at Under Canvas at different properties (Zion and Grand Canyon)and it’s always so much fun . This time we brought our parents , first time for them glamping, they loved it. Very comfortable for any ages, we had toilet , shower in our tent. The foods and drinks were excellent , the entertainment was great , Making s’mores around the fire camp in the middle of the night so much fun . Enjoy your stay:)

Fantastic experience!! I don’t like to sleep I. A tent, but I’ll glamp! Our family of 5 had a suite with a bathroom. We ate dinner and breakfast here - both things you have to do! Don’t plan to eat anywhere else. Food was fantastic, convenient, and ambiance is why you want to be there. Staff is wonderful! Travel tip: we booked directly through Hyatt and we received a $20 retail credit when we checked in. Something’s to keep in mind: you’re in a tent so you’ll hear the birds at 4am; it was hot during the day, cold at night (we should have started a fire but didn’t); the walk from your car to tent could be 40 feet away - but the staff is willing to drive your bags from the car to the tent.

Under Canvas Grand Canyon is a top-notch glamping experience. The tents are clean and well appointed, the bed was really comfortable, and we had everything we needed. I read (and chuckled at) some of the other reviews I read, so let me clarify something: you will be staying in a canvas tent. If it is cold outside, you will need to use the woodstove to stay warm. The staff is very helpful and they will show you how to start the fire, if you don't have experience. In fact, they will even offer to start it for you if you don't feel qualified. But I can tell you that it's very easy to start the fire, and there is plenty of good firewood provided. We have a lot of woodstove experience and knew how to pack the stove and close the damper to keep a slow smolder going for most of the night. It got down to 37 degrees F the night we stayed. We were chilly in the morning, but it really wasn't bad- we just put on an extra layer of clothes. And it warms up quick in the desert! We had a deluxe tent with a bathroom, which was GREAT. Highly recommend. Be aware that the shower is on a pull chain, like a military shower, so you won't have a constant stream of water, unless you rig something up to keep the chain pulled. There is a tankless hot water heater in the tent, so you will have warm showers and sink water. And there is a standard toilet. The lobby area was well done and there were lots of books, board games, etc. They also provide blankets to use while making s'mores around the communal (gas) firepits in the evening. And they will provide you with hot water bottles to sleep with, if it's cold at night. The food was quite good (I was impressed by the vegetarian options- I had a falafel pita for dinner.) My daughter had a burger and fries. They have specialty cocktails, as well as coffee and hot water (with tea and hot cocoa options) available- coffee and such are complimentary but I didn't think the drink prices were too bad. The ambiance was really nice, and the live music was a bonus. Staff were helpful and attentive. I have zero complaints about our stay. Bonus was a morning yoga class, included with our stay!

Absolutely loved our stay. We were celebrating our 30th anniversary and wanted to do so with something special and unique. We definitely got both. We stayed in the safari tent and it was so nice and cozy. The little details really made it great. The showers and restrooms are so clean and well taken care of. The staff is so awesome and friendly. Mae welcomed us and showed us around. She's adorable and fun. We loved the main area with the free coffee bar and sitting area. Breakfast was so good! And the breakfast burritos are quite large. The evening singing and smores were just the perfect touch at the end of the day. The only negative I have (and it's a big one!!) is that we don't have one in or around Kansas. I would easily visit several times a year were you closer. Please consider it! I'll even help run it!!