USPL Reviews Provided by
Best Western Plus Bryce Canyon Grand Hotel
TripAdvisor Traveler Rating: 4697 reviews
Great location and hearty breakfast
User: Jean112014 from: San Diego, California
Published Date: Apr, 15, 2021
Travel Date: Apr, 1, 2021
Rating: 5
Only minutes away from Bryce Canyon national park, it's the one if the largest lodging facility that outside Bryce. Guest room is spacious and clean. We especially like the breakfast, it has a lot of protein choices which fills us up until later afternoon.
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Disappointing and Unsafe (Review during COVID restrictions)
User: Robert P from: Dunwoody, Georgia
Published Date: Apr, 12, 2021
Travel Date: Apr, 1, 2021
Rating: 2
I expected to like this hotel. We were coming from an excellent experience with a Best Western in Springdale. Issues with the hotel and with it's COVID safety protocols earned this location a low ranking. From check in on there was a clear lack of concern or adherence to COVID safety protocols. There were guests entering and checking in without masks. There were guests walking the halls without masks. At the BW affiliated shop at Ruby's across the street there was almost no mask usage. Staff masks were pulled down and noses were on full display. At the breakfast the staff had masks mostly properly worn, but large numbers of guests were sitting and eating at tables in close quarters in the breakfast area. We ate in our room, but still had to face this potential exposure to get our food. If I got COVID on my travels I'll give even odds that it happened at this hotel. The room itself was clean, but unattractive. The shower did not drain well. The heating/cooling system did not work well. The room was always too warm. The beds were not comfortable. One more note on breakfast - the buffet line had multiple tip jars leading me to believe that the hotel does not pay its employees well. The only plus the hotel offers is location. It's a short easy drive to Bryce Canyon NP.
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Nice hotel where there are not a lot of choices to stay
User: puck45 from: Seattle
Published Date: Apr, 10, 2021
Travel Date: Apr, 1, 2021
Rating: 4
We spent 3 nights here, nice clean king room, comfortable bed, great bath/shower, quiet room on 3rd floor, all the tv channels you need. COVID has made all food service less than optimal but they did it well, buffet but with mandatory mask/vinyl gloves, basic, decent hot breakfast sit down or take out. Mid April pool not open but we could have used the pool at Ruby’s,(same owner) across the highway. Dining options are poor in this immediate area, Ruby’s or Ruby’s none of which appealed. Several miles up the highway we dined at The Pines, much better choice.
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Great place to stay in Bryce Canyon City.
User: Larry W from: Chino, California
Published Date: Apr, 4, 2021
Travel Date: Mar, 1, 2021
Rating: 5
The property is well maintained and the staff was friendly and helpful. We stayed in a suite, the room was a comfortable size for two adults and two children, with plenty of seating in the room. The room was quiet, the beds were comfortable, the towels were nice. The bathroom had double sinks which made getting ready in the morning less hectic than one sink. The room was clean and the water was hot, we had no complaints. The hot breakfast was good and had a fair variety of items. The juice tasted watered down, I think it was fruit punch. I Will definitely stay here again next time we visit Bryce Canyon.
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Great looking awful hotel
User: macb0wman from:
Trip Type: Business
Published Date: Mar, 27, 2021
Travel Date: Mar, 1, 2021
Rating: 1
The hotel looks great from the outside but then you get to the room no hot water terrible water pressure can’t turn the heat off the remote isn’t work the room smelled strange the beds where very uncomfortable and the night staff couldn’t care less
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