Recently stayed one night at the Old Faithful Snow Lodge before moving for the rest of our Yellowstone trip to Canyon Lodge. I was so glad we stayed there! The location was perfect for seeing Old Faithful, plus all the other geysers and sights on the southwest side of the park. The hotel was modern and comfortable. There is no air conditioning and it was a warm night, so we opened our window. We did discover a fan in the closet the next morning which would have come in handy if we had known. But it wasn't a big deal. Everything was very comfortable and clean. Check in was friendly and easy. I had debated about paying more for an inferior room at Old Faithful Inn just because it's historic, but glad I stayed at Snow Lodge instead. It was right next door to the Inn and we did get to tour the Inn and sit on the 2nd floor deck to watch Old Faithful erupt.

We stayed in a cabin. The location was great. Walk to Old Faithful and a number of different restaurant options. The cabin itself was a bit dated. But, after all, it is advertised as a cabin. No real complaints, but after our stay at Mammoth Lodge, this felt like a step down.

We stayed in a king room in the lodge. The room was nice and updated. The bed was comfortable. The lodge is within walking distance to Old Faithful. We had dinner at the Obsidian restaurant and that was very good. But Old Faithful Inn and Old Faithful Lodge also has restaurants you can go to which are also pretty good. Be sure to check out the beauty of Old Faithful Inn! But from what we heard from others, the rooms are out dated. The only bad thing is that the roads around the complex are a bit confusing. Took us a day to get used to driving around.

We stayed in an "Old Faithful Snow Lodge Deluxe Lodge Room 2 Queen" We stayed in five different lodgings in the park and this was our least favorite and most problematic. It was also the most expensive at $410/night. Luggage carts are only available with porter service, and unlike the nice guy at Mammoth, this guy wasn't friendly at all. Décor and cleanliness were okay, although the bathroom needs updating. It felt old, cheap and dirty. Room was smaller than usual 2Q rooms. The window is designed so that it barely opens and the room has no ventilation and of course no air conditioning. HOT. We were happy that we thought to bring extension cords. There was literally one outlet open to use. We had an issue with our next-room neighbors allowing their kids to literally scream at the top of their lungs. Not just once or twice, but for over an hour and a half straight. They weren't crying or sad, they were screaming for fun (yes I can tell I had two of my own). They were also jumping and running and somehow thumping the wall between our rooms (not quite sure how they managed that). After over an hour and a half of this I called the front desk and asked them to intervene. The Front Desk guy actually argued with me that "Quiet hours don't start until 10pm" telling me to go pound sand. It was 8:30 at night at this point. I explained to him that it wasn't normal noise like talking or a radio being played loud, these kids were screaming at the top of their lungs. He finally agreed to send someone up to talk to them but again told me "quiet hours start at 10pm" and there wasn't anything they could do about it. Are you kidding me? I have never had a front desk employee argue with me over something so easily handled. And, I never did hear anyone knock on that door or talking to them, so I don't think he ever sent anyone up. Then in the morning the shower backed up so bad my husband was standing in 6" of water. My daughter and I skipped our shower because that's disgusting. So we weren't able to shower and told the front desk and they couldn't have cared less. We weren't looking for a full comp, but when you can't use the room normally, it's nice to be offered some sort of refund, even if it's only $20. Heck I would have been happy with a genuine "I'm sorry." Front desk person was not helpful or caring at all. The Snow Lodge is within walking distance of Old Faithful and the Old Faithful Inn, and that's about the only positive aspect. If we return we will seek out other options. Most definitely do not recommend.

This is hands down the worst hotel I’ve ever stayed at. I will say it is clean. But that’s it. It’s way dated, it’s hotter than bison balls in the heat of summer. I mean seriously, no ventilation, no air. It’s 90 degrees in our room and no one can sleep. My teenage son would have to get on his knees to wash his hair in the shower. It’s very short, also the shower has yellowed/stained, it’s so old. The one tiny fan they provide is a joke. We booked two nights but are leaving in the morning and losing almost 500.00 for the night we won’t be using so that we can go to an actual hotel with air conditioning and get some sleep. Just don’t on this one.