If you cannot find a room at the Old Faithful Lodge, the Snow Lodge is the next best option, as it is within walking distance of the main geysers. That said, our experience with service was disappointing. The staff seemed bound by inflexible management policies that made even simple requests difficult. For example, I was not given my family’s room number because I had briefly stepped out to park the car during check-in. Even after presenting ID, confirming the reservation, and providing all booking details, I was told: “I’m sorry, but by management policy I am not allowed to give you the room number.” We also tested the on-site restaurant. As a family of five, we waited over an hour despite several four-person tables sitting empty. When we offered to sit more closely together, we were told this was a “safety hazard.” Ultimately, we were seated at two separate tables, with one half of the family only able to order once the other had nearly finished. Overall, the Snow Lodge is a convenient place to stay thanks to its location, but it is managed in a way that feels more like a factory than a guest-focused lodge.

Perfect location right in the Old Faithful geyser basin with lots to see and central to drive to attractions in the rest of the park.

Two night stay at Old Faithful Snow Lodge Cabins. Cabins are nice size, clean and spacious. No AC or TV but the cabins stay nice and cool. Fans provided. Refrigerator provided. Beds were comfortable. Cabins are located in a convenient area and nice and peaceful. Walked to Old Faithful was within 5 minutes and the board walk to the geysers was very convenient.

Loved our stay at the Old Faithful Snow Lodge. Food was really good, atmosphere and cleanliness of our room was excellent. Proximity to major attractions was excellent.

Can’t beat the location of this property. Close to everything in Old Faithful area. It was warm when we were visiting so our 3rd floor rooms were very stuffy. I would not recommend staying on 3rd floor if temperatures expected in the 80’s. Third floor rooms only have small windows that don’t allow good air circulation. Otherwise property is generally good. We didn’t have great experiences in Geyser Grill or Obsidian Dining. Being close to Old Faithful makes up for everything.