We originally had a reservation at Old Faithful Inn. But that was cancelled because of COVID precautions, so I was happy to get a reservation in a Snow Lodge Cabin. The location can't be beat. When you wake up early and want to beat the crowds to Old Faithful, it's nice to be right across the street. And when you just miss an Old Faithful eruption, it's nice to just walk back to your cabin and kill time until the next one. The cabin was small, but fine for 2 people. Has a dining table which came in handy since all the food at the Lodge is take out. The Geyser Grill is the casual take out option -- probably the worst burger ever served anywhere. Avoid at all costs. The burger from the Obsidion restaurant is better, but still nothing to write home about. There are no other options. You're far away from anywhere else. Maybe there will be more options in summer. The staff, as usual in a National Park lodge, are super helpful and pleasant.

With the COVID-19 pandemic making a mess of the tourism business, booking a place to stay in Yellowstone park in early October of 2020 was a challenge. Almost all lodges were closed, but the Snow Cabins in the Old Faithful area had some availability. They're expensive for what they offer, but they were clean, and most important, they were convenient to the trails around the Upper Basin. None of the restaurants in the Old Faithful complex were offering eat-in service, but the Geyser Grill at the Snow Lodge did offer carryout of good burgers and fries (and a big salad..good enough for two) that we could get back to the cabin and eat before it got cold. There's no A/C in the rooms and we visited during a stretch of warmer weather in early October that had us opening windows. But the baseboard heat was working well and we were able to regulate the room temperature fairly well. Overall, we paid for the convenience of being on the trails between 7 and 8 am with almost no one else out there and not having to drive to get there. Also, there's no Internet WiFi in the cabins but the cell signal was adequate for us to tether through a phone to upload travel blog entries from our laptop.

We only stayed one night at the Old Faithful Snow Lodge in September, but we really appreciated our clean, comfortable room. Having WiFi was a huge plus for me as I'm a realtor and needed to do a little work while traveling. We enjoyed the close proximity to OLD FAITHFUL and the beautiful 'campus' feel of the area. There were restaurants (take out only due to CoVid) and well stocked gift shops so that we could purchase trip momentos, t-shirts, postcards, etc. I can only imagine a stay would be even better when CoVid concerns are finally alleviated. I would definitely stay here again if given the opportunity!

I do not understand some of the negative reviews of the Old Faithful Snow Lodge. We are in the middle of a pandemic and are grateful that Yellowstone Park and the hotels are open! My husband and I just spent three nights at the Old Faithful Snow Lodge during the first week in October. The hotel lobby is beautiful with lots of wood, a lit fireplace and interesting light fixtures. All the staff members we encountered were helpful and friendly. Checkin was fast and we went up to our lovely room. Because we were traveling during the pandemic we knew that none of the beautiful dining rooms were open. However, we were very pleasantly surprised to find out that the dining room offered meals every night for takeout. We would order the food, get a buzzer, go back to our room and return to pick up the food in 15 minutes and then eat in our room. We enjoyed trout, fried chicken, short ribs, burgers and the excellent roasted red pepper and Gouda soup (we had the soup every night!). Beer and wine was available at the hotel restaurant and at the general store next door. We were also thrilled to discover there was a barista in the lobby every morning starting at 6:30 am. I had cappuccinos every morning. (I had initially got coffee from the Geyser Grill and found it undrinkable so I was so happy to find the barista.) It is so convenient to be a short walk to Old Faithful. Every morning I took a walk through the geyser basin before we started our day. There was always something interesting to see. I will admit it helped that every day was bright and sunny and started about 30 degrees and rose to 70 by mid afternoon. We saw both bison and elk by the hotel. We knew there were no tvs in the rooms and we knew the WiFi was weak. It was very weak. We could text and email but we could not watch or even listen to the vice presidential debate. A staff member told us the hotel is in the process of upgrading their WiFi system. We had a wonderful stay at the Old Faithful Snow Lodge and would definitely return.

Sam at check in was so rude! Like we were bothering him.. not how I expected to be treated at a hotel at this price point. Room was clean.. Cute Bear Soaps. Restaurants we all to go food, due to covid19, but good choices.