USPL Reviews Provided by
Lake McDonald Lodge
kentgwashburn from: Santa Cruz, California
Published Date: Sep, 3, 2021 Travel Date: Aug, 1, 2021 Rating: 3
Our first two nights in the park August 2021 spent in the only room available on the date of the reservation scramble, August 1, 2020. A narrow upstairs bunk room with sink in a building next to the main lodge. Metal bunk frame squeaky, the room hot and stuffy even with window open and fan on. Mattresses OK, room clean, Good bedding. Several large, beautifully finished and maintained bathrooms, decent institutional coffee in urn in the downstairs common room. Front desk staff cordial, competent, informative. The lodge Great Room a very pleasant place to sit and read with stuffed big game and timbered grace. Internet connection very poor. Slow, spotty, even in the one place it is available, the Great Room. I learned the routers were concealed under the stairs on either side of the room, so I managed finally by sitting in an empty phone booth under the same stair. We did not try the food having grocery shopped in Columbia Falls on the way from the airport. I feel like 3 stars is a bit low, but 4 would be a bit high. So consider this a 3.5.
Marcus D from: Atlanta
Published Date: Aug, 15, 2021 Travel Date: Jul, 1, 2021 Rating: 4
Buy a portable fan----rooms are not A/C and they are HOT. Stay on 2nd floor, not 3rd
Built in 1913 the lobby is large and captivating with animal trophies hung on the walls, Native American writings incised on the floor and warm welcoming fireplace…which certainly was not needed during our visit when temperatures were hitting upper 80s and low to mid 90s. Be prepared for heat and humidity. There is no A/C. Period. Our room was a Deluxe Queen facing the lake and facing West. The heat in the room was stiffling. There is a fan that is literally screwed into a corner wall shelf. Lucky for us, it faced the bed. Our friends in nearby room—their fan faced the wall! We knew about the lack of A/C and had purchased a WooZoo fan from Costco. And we so glad that we did although nothing could make that room comfortable until it finally cooled off about 2:00 AM. And sunset was past 9pm. Our room had 3 screened windows. We found a way to cool down, thanks to what my mom did for us as children….soak washcloths in icy water and place on face, chest. It helped. We had a billing problem and front desk assistant manager Allen was very helpful and committed himself to figure out the problem—he did. Thank you, Allen. The bathroom towels were fluffy and large. Thanks to incredibly hard-working bellhop Kevin. It was his 4th day on the job and he lugged luggage to our 3rd floor room. Covid has limited their staff and the dining room was closed. You have to stand outside and wait in a line (one time it took about 35 minutes to get to the order window, then you walk to another window and wait for the meal). While standing outside, you are hit by the western sun—it was hot. For some reason, you cannot even sit in the dining room. So, find a table or stone bench for eating meals. There is a nearby general store which has sandwiches, ice, and souvenirs (most of which were made outside of the USA). This lodge like the Many Glacier where we stayed next, is horribly short of staff. Suggestions: the scenic 1 hr boat ride sells out FAST. Get in line early and if no seating is available, place your name on the wait list. Bring mosquito spray and sunscreen, bring and wear a wide-brim hat, and really consider buying a portable fan like we did. Our room was on the 3rd floor—the second floor was cooler. If it’s as hot as it was when we were there, consider staying outside the park.
- Sleep Quality: 3
- Location: 5
- Service: 4
GanuNY from: New York City, New York
Trip Type: Family
Published Date: Aug, 7, 2021 Travel Date: Jul, 1, 2021 Rating: 1
Avoid ! Great location, good for a day visit.
I stayed at the King bed ADA room number 101 with my senior mother. This room is at the level of lobby. The corridor that leads to this room had rats running. The room itself nothing special and cramped. The sheets were clean. The bathroom was renovated and had a walk in shower. No microwave, no refrigerator, no AC. We were there during a heat wave. There was only a small fan (size of the hand) available for use. No lake views. Long walk to get to the boat dock.
Biggest problem - The room and bathroom windows faces the outside restaurant area. If you open it there are several groups of people standing fee feet away. No privacy. There was noise from people talking from 5 pm onwards. At midnight, there was a huge group of 8-10 people making loud noises and laughing. The walls are thin and you can hear people talking and every flush from upstairs too. We could not sleep. We went to front desk to inform. All he said was that he will let security know. The noise continued until 2 am. We had the windows closed all the time and it was very hot as well as stuffy inside the room. Overall, the next morning we left tired and exhausted. We had a early morning hike at Logan pass. We must have slept for 2-3 hours. At 11 pm and again at checkout, we wanted to speak to manager but the front desk person informed that he was not available and will call us later. So far no one has called. Traveling with a handicapped senior and getting such bad service after paying almost 500$ for one night was unacceptable. In addition, there is no special food service for people staying in the lodge and you have to stand in the quee with another 20-30 people for take out. The line moves very slowly (atleast 45 minutes). It gets crowded during lunch and dinner. There is no other food options for staying guests. The lobby was dusty and filled with maskless visiting huge crowds. The lobby chairs were used by visiting people to eat. The common bathroom was filthy. Of course, like everyone else has mentioned there is no Wifi.
Please avoid. I do NOT recommend anyone to stay in this room even if desperate and no other rooms available. Specifically, if you need ADA rooms avoid this lodge. Please stay at Whitefish (Hampton inn) or St.Mary village (separately reviewed) which have much nicer room, real food services and AC/wifi. It’s an easy no traffic drive. There is really no advantage in staying “in the park” in substandard motels, with frugal guest services (there was one front desk person managing everything) and paying ridiculous prices. I really hope the manager and management calls me, apologizes and make sure they follow some quiet hours.
Published Date: Aug, 7, 2021 Travel Date: Jul, 1, 2021 Rating: 5
Highly recommend this historic experience
On a recent roadtrip through national parks, our family spent two nights at Lake McDonald (some of us in the lodge and some of us in Snyder Hall). We loved the beauty of the scenery and the access to all the areas of historic significance. We had done a lot of research so we knew we would need to manage our expectations to have this true experience and we were not disappointed. The food was good, the rooms very comfortable, and a Red Bus Tour and a boat ride on Lake McDonald were bonus experiences. We highly recommend everything!
- Sleep Quality: 5
- Cleanliness: 5
- Service: 5
DutchTX from: The Woodlands, Texas
Published Date: Aug, 6, 2021 Travel Date: Aug, 1, 2021 Rating: 3
Dining only: food = OK, small portions
There are not many dining options on the west side of Glacier National Park, and Lake McDonald Lodge is one of them. We had several dinners there, and none of them were memorable, ... except the price. The food is OK, tastes is OK, service is mediocre; OK, Covid-19 brings some restrictions, like sit-down dining room is closed, but you could get "to-go" and sit in the Lodge (which is nice). Still it could be fresh food instead of everything from frozen, and the portions could be bigger, and more vegetables.
- Value: 2
- Location: 4
- Service: 3