We stayed in a standard hotel room for a family road trip. The room was fine and did its job but nothing special. The hotel was also fine but just felt a little dingy. Perhaps it is just hard to keep up a hotel in 120° heat but that’s what they’re aiming for so that’s how I’m rating them. The restaurants are limited especially in the summer when we came. The Ice Cream Parlor was decent but $15 for a milkshake is intense even out here. We brought some snacks/lunch food with us (since we’re on a road trip) and ate those for some meals. The staff was great and the general store had a good selection of things. It was super convenient to stay here for our two nights while we explored Death Valley National Park I’d suggest it for others doing the same thing, just wasn’t a fantastic experience that I think warrants a five-star review.

Absolutely outdated. No where else in the area. Room furniture is worn out. Carpet is bad. Bathroom fixtures probably original. 5 minute shower had 12 inches water in tub. Toilet is 5 inches off the floor. Bathroom door would not shut. The outside doors are not locked or key coded. Anyone can walk in to any floor. Not safe. Limited tv stations. BUT the WiFi was quick and worked. It was hot today…..the ac struggled but got the room to 75. In good conscience this is a very low low end standard today. Would not recommend. If I was traveling and looked at the room conditions and NO security I would have gotten in my car and continued to drive. No value here. Did not deliver the value they promise. Find something else. Finally I would compliment the bar. Good service with a great bison burger and perfect fries.

Staff were alright, key cars didn’t work three times so had to go back and fourth to reception few times until they sent out maintenance crew to fix the card reader- wasn’t ideal in 43C heat. Rooms nice and spacious and decent views from around the complex. Pool small considering location - only 25 sunbeds , but did the job. Food was quite expensive in the restaurant so the only other option is to have the buffet for $27 which was very average, starve , or travel 50+ miles to go get some food. Nice stay if in area but otherwise no rush to come here again

To say we were disappointed would be an understatement. From checking in to checking out, it was underwhelming, and totally overpriced. On arrival the staff member who checked us in was unfriendly, unhelpful and efficious. They overcharged one of our party (charging for 3 nights instead of the 2) and days later, she is still trying to get this sorted, including the refund on the second night (read below). Everything is ridiculously overpriced in the restaurant (as well as at their sister accommodation up the road 'The Inn @ Death Valley'), including the food available from the General Store. We understand that freight costs to get supplies to them will be higher than normal, but if the Lodge at the Grand Canyon North Rim can provide very very reasonably priced meals/food, then why can't this place! On the last night there was a storm which knocked out the power (can't be helped) which meant no air con/no lights in rooms (temps were at 40 deg C), however the next day there was no offering to refund the nights accommodation unless you asked for it. We asked and received, others were checking out and were not offered the same. We also found out they had set up a free basic breakfast for affected guests; we weren't told about this. The only positives with this property is the wonderful barman Josh (from New York). He was fun, friendly and efficient .. 10/10 to him. And the pool was a god send with such hot weather. Would I bother going this way again - NO.

From walking into the registration center, we were treated to impeccable service. Everyone we encountered was friendly, open to assist us with anything we might need. The grounds were beautiful, clean and well groomed. The Ice cream shop had delicious food and a great wait staff. We had dinner in the Saloon. Food was good and service was just as good. If we lived out west, we would return, however, coming from the east coast not sure when we will return.