USPL Reviews Provided by
The Ranch At Death Valley
TripAdvisor Traveler Rating: 6778 reviews
Very basic but clean accommodations
User: tikidream from: bethesda, md
Published Date: Jul, 29, 2021
Travel Date: Jul, 1, 2021
Rating: 3
We stayed here one night while in Death Valley. It was clean but basic. It seemed as if they are still ramping up due to Covid - short staff at hotel and restaurant (only one was open). The pool is a spring fed pool - but looks like it could be maintained a bit better. Staff were very friendly and helpful.
Subratings:

Was expecting better…
User: steber135 from:
Trip Type: Couples
Published Date: Jul, 16, 2021
Travel Date: Jul, 1, 2021
Rating: 2
While entering our room, the bad smell was enough for us to turn around immediately, and drive back to the front desk. Our second room, in a building even further back on the property smelled just as bad. We figured, “Let’s just go to the pool and cool off”. The bottom of the pool in the deep end was so gross looking. I don’t know if it was just dirt or many, many rust spots. It was just awful looking. The warmer pool temperature wasn’t a big deal, but the poor quality lounge chairs and lack of shade was ridiculous. They really can’t provide ANY umbrellas around the pool??? After my husband burned his hand on the ladder getting out of the pool and having no shaded area around the pool, we lasted about 10 min before we left. Others were just as irritated. We went to the general store and could not believe the prices. It was ridiculous. We grabbed a few soft drinks, and then after reviewing the menu at the hotel restaurant, we decided to drive over an hour away, for dinner. I really wish we would have made reservations at the Inn, instead of the ranch. The photos of their pool, alone, would have been well worth the $400 price tag. We really overpaid for the Ranch. Very outdated. We were glad to leave early the next morning.

Do not stay here
User: KF1890 from: New York City, New York
Trip Type: Couples
Published Date: Jul, 10, 2021
Travel Date: Jul, 1, 2021
Rating: 2
Originally booked a day 1/2 here but left early. The hotel room was dirty as was the hallway. Multiple doors to empty unserviced rooms were left open. When I went to get something from the car I came back in & there were 2 bullfrogs in the hallways. Then when I went to turn down my bed for the night spiders crawled out. Not to mention the hotel restaurant price gouges you- $150 for 2 sandals 2 beers & a thing if ribs. Save yourself stay at an air b&b.

Why have they let the pool fall into disrepair?
User: m_j_s_23563 from: Hoboken, New Jersey
Published Date: Jul, 8, 2021
Travel Date: Jul, 1, 2021
Rating: 3
This was our second time at the Ranch at Death Valley. The location is great, right in the middle of the park. The staff were friendly and the restaurant was pleasant and we ate there a few times. The shop was useful for gifts and for snacks/drinks throughout the day. Our room had a strange musky smell to it, so we changed as soon as we got it. We wondered if it was just us but we were approach by someone else who had the same problem asking if our room smelled musky too. We recommended they ask to switch ASAP. The biggest disappointment was how the hotel had let the pool area fall into such disrepair. It seems like elsewhere the hotel is underground renovations and perhaps the pool is lined up to be done in the future. But as it stands it seemed to be a bad condition. There were many workers eating in the same restaurant as guests so clearly covid hasn't stopped that work from going ahead. The gates going into it often didn't work with your room key which might mean you can't get in unless someone else lets you (it seems like everyone understood to leave the security gates ajar?). All of the paint was coming off the dilapidated main building as it appeared to fall apart. All of the chair s and loungers seemed broken and stained. The bottom of the pool seemed dirty and wasn't being maintained and/or painted/repaired. Surrounding one end of the pool was a load of dirty and torn tarps which looked especially bad and easily fixable. The spring fed pool is the highlight of this hotel so, even allowing for covid, how the management had let it get into this state is a mystery. Fix the gate, give it a lick of paint, replace the broken gates, buy and secure a few new tarp - how hard could this possibly be?
Subratings:

A pleasant surprise
User: Jackie A from:
Trip Type: Family
Published Date: Jul, 2, 2021
Travel Date: Jul, 1, 2021
Rating: 5
This place was a pleasant surprise. Given that they seem to be the only operation in Death Valley, I didn’t have high expectations. Lovely property, decent rooms, beautiful and well-stocked general store. They just need to provide more directions for the reception, for there a few scattered properties, and no signs of which is which,nor where reception is. Good wifi!

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