USPL Reviews Provided by
The Ranch At Death Valley
TripAdvisor Traveler Rating: 6740 reviews
Nov 2020
User: Y891QFjoshuag from:
Trip Type: Family
Published Date: Nov, 28, 2020
Travel Date: Nov, 1, 2020
Rating: 2
This hotel is only able to charge these prices due to complete lack of competition. Whoafully overpriced—for accommodation, sundries and restaurants. They lack pride in their service. The public areas are decent, the website looks good, but the rooms are old, minimally cleaned, poorly stocked (we had no toiletries at all). This place may have been lovely once but it is on the back nine now. It’s really too bad because it has serious opportunity to be a first-class destination in a remarkable locale.

1 Star Quality at 4 Star Price.
User: rudysnapple from:
Published Date: Nov, 26, 2020
Travel Date: Nov, 1, 2020
Rating: 2
I'll start with a disclaimer: it takes a lot for me to be disappointed on vacation, but this place managed to do it. Management/Hospitality: - To start off, The Ranch at Furnace Creek has a sister hotel a couple minutes down the road called The Oasis. In an incredibly inconvenient business model, the hotel registration/concierge desk for both hotels was at the Oasis. Therefore, you have to drive to a separate hotel in order to check-in or communicate with staff regarding your stay the The Ranch. - In what was an absolute logistical nightmare, check-in consisted of a 60-minute wait in a mob of people. I'm not sure if staff was just not prepared or if this is the norm, but guests were forced to create our own lines and order while we waited for an hour to check-in (see photos). - We booked 3 nights at The Ranch, however after night 1 our room key cards no longer worked. We had to contact customer service only to be told to return to the check-in lobby so our cards could be correctly coded. I had the pleasure of waiting in another 45-min line to resolve a mistake I did not cause. Location - The Ranch is located right in the middle of the park, which is convenient when wanting to visit various different sites. Room - As other guests have stated, walls are paper thin. No exaggeration when I say that a conversation in the room next door sounds like it is happening within your room. Very significant lack of privacy. - Room seemed pretty dated and stale. Food - Very limited food options within the hotel area. You have the choice of 2 very expensive restaurants and an expensive deli. The Last Kind Words Saloon had a very cool theme and decorations (see photo), just be prepared to eat standard food for $40+ per plate. - If you plan on staying several days, I recommend driving over to Stovepipe Wells area where they have more options at reasonable prices. Miscellaneous - There is a horseback riding experience located onsite of The Ranch that I definitely recommend! Great prices and was well worth it. Check The Ranch's website for info. - There is also a little outdoor museum worth looking at that is located onsite. Summary - As you'll read in several other reviews, The Ranch falls very short in terms of expectations at the price range this hotel falls in. Being that they are one of the few hotel "resorts" in the Park, it seems like they lack the motivation from other competitors. Due to my experience, I recommend taking your business elsewhere in the Park.
Subratings:

Very functional
User: howardkIII from:
Trip Type: Family
Published Date: Nov, 21, 2020
Travel Date: Nov, 1, 2020
Rating: 4
Does what you need it to. Reasonable rooms at a decent price. All the services you would want and the food was pretty good. Actually preferred the meals at the ranch vs the more expensive, upscale “inn”. Save your money and eat here

Oasis at Death Valley
User: KatyD12345 from: Los Angeles, California
Trip Type: Family
Published Date: Nov, 18, 2020
Travel Date: Oct, 1, 2020
Rating: 3
I received a marketing email about road tripping to Death Valley National Park and the Oasis at Death Valley was the recommended lodging. So I had to add this to my recent road trip through Eastern California. This hotel has some pluses and minuses, but overall I was comfortable staying here. There are two properties owned by this company - The Ranch at Death Valley and The Inn at Death Valley. The Inn is their higher end location. I stayed at the Ranch. The grounds of the hotel is beautiful and well kept. There’s a general store and restaurant on-site. However, you should make reservations for dinner because the restaurant gets booked fast and the next location to get a bite to eat is about a 45 minute drive away. There is also a pool onsite. The staff was friendly and very helpful! We discussed our plans for the day and they gave suggestions that helped me save some time. They also gave tips on navigating the desert safely. With that said, the hotel is a bit dated and there is visible wear and tear in the lodging buildings such as worn and/or torn carpeting. However, the rooms are clean. Overall, I would consider staying here again.

Wouldn’t stay here again...
User: theJTbeforeJT from:
Trip Type: Family
Published Date: Nov, 18, 2020
Travel Date: Nov, 1, 2020
Rating: 1
I really wanted to like this place but from the moment we got into the room and was hit with the smell of urine and stained walls, there was no hope to enjoy this place. After long days of hiking, the one thing I usually look forward to is relaxing in a clean room. This was not the case here. We stayed downstairs and within the hour of us checking in, our “neighbors” started banging on the walls for us to shut up since my children were talking. Apparently the walls were paper thin and I could hear people walking from way down the hallway and hear what they’re saying. The decor of the place probably hasn’t been fixed up since 30 years ago. The walls had that sticky old coat of paint where you don’t want to touch anything and had brown poopie looking stains. The worst was the smell. The bathroom smelled like someone took a piss on the walls like a porta potty. We cleaned it with bleach sprays and it seemed to do the trick for a few hours but next morning the smell was back. The areas by the bed also smelled like urine and feet. Even though we were booked to stay 3 nights we left after 2 since I had not slept for 2 nights from the nauseating smell. The beds also looked dirty as the mattress is just sitting on a old yellowed box spring that they don’t bother hiding. The sheets had the small pills like it’s pretty old and the pillows! Oh the pillows!!! They were little small lightweight flattened pancakes! And oh did I mention they also smell?!?! For the price they charge I wouldn’t stay here again. Actually I wouldn’t stay if it’s free. It’s an overpriced run down motel you would find next to a freeway in a dump of a town. It was so bad I even considered the only other available option at the time which was some haunted Bates like motel 40 minutes away. I’m not going to get into the food as that was pretty bad as many reviews said but I think the room was still worse than the food. There’s not a lot of options so next time we might stay farther away just to get a place with decent food and a room that isn’t nauseating.

© TripAdvisor 2020