USPL Reviews Provided by
The Ranch At Death Valley
MNTEDDY from: Rochester, Minnesota
Published Date: Feb, 15, 2021 Travel Date: Feb, 1, 2021 Rating: 5
Great spot in the midst of a cool park!
As we drove from Yosemite to Las Vegas we selected The Ranch as a very nice property to stay and break up the tour of Death Vallley National Park. We were pleased with the locationa dn lay out of the place. While our room was in one of the back buildings (near horses) it had a nice patio with chairs/table for us to enjoy a beverage after a long drive. Restaurant was closed for dining it but served outdoor tables and provided take-out based on Covid restrictions. People there were all very nice and pleased to be back working again. Food was decent but better serving plates for take out (rather than a box) would have been nice. Plenty of things to do with horses, gold, tennis, pool, etc, yet some were closed. General store was nice but young lady doing check-out was short and rude to guests. Overall people there were great and helpful. Fun place to stay - would do it again!
- Rooms: 5
- Location: 5
- Service: 5
150jefferye from: San Diego, California
Published Date: Feb, 8, 2021 Travel Date: Feb, 1, 2021 Rating: 3
Nice property, friendly staff, COVID-challenges
We had checked in on Saturday, February 6 to spend two nights. However we checked out early on Sunday, as the resort seems to be very challenged with their dining options. We understand Covid has created these challenges. However, the only dinner option was priced like Ruth Chris steak House, but for Denny’s caliber food. There are basically no other options around for miles. The staff was very friendly and doing the best that they could.
cqfp123 from: Los Angeles, California
Published Date: Feb, 5, 2021 Travel Date: Feb, 1, 2021 Rating: 2
Grossly overpriced, basic rooms, poor service, extortionate "resort fee"
Located inside Death Valley NP, which is why they get away with charging exorbitant prices for a basic place and poor service.
The problems start upon arrival: it's unclear where to check in as there are no obvious signs. The parking lots are very dimly lit. Check-in was very slow. I checked the wifi before leaving the front desk and it seemed to work.
I drove to my room (several buildings away from the front desk), just to find out that the wifi didn't work. I called the front desk and was told to call the internet provider because the hotel was not responsible for the internet (sic). I objected since the website clearly states that the $22 resort fee (more on this later) covers internet access. Eventually the employee called me back confirming that the internet was down in my building. I spoke with the assistant manager, who agreed to move me to a smaller room in a different building where the internet was working. She stated it was a "deluxe" room. It turned out to be an ADA-accessible room, with a musty smell. The bathroom was ADA-equipped: no toilet lid, no shelves, no hooks, no place to put anything other than the floor. However, the wifi worked well. The room was overall quiet, with very basic decor, comfortable bed and pillows. Room amenities included telephone (there is no mobile phone reception) and a mini-fridge.
The extortionate $22 per night resort fee is simply a junk fee. According to the website, it includes the following services and amenities: Wireless Internet Access (which may or may not work), Complimentary use of electric car charging stations (useless for most guests), Utility surcharge (utilities are normally included in the room rate).
- Value: 1
- Sleep Quality: 4
- Service: 1
Mike B from: Newport Beach, California
Published Date: Dec, 6, 2020 Travel Date: Dec, 1, 2020 Rating: 4
Hints for this place
1. If you are a vet you are entitled to a discount, but you have to ask at time of booking. If booking on line, phone Ranch directly and they will adjust your cost.
2. Protest the "Resort Fees." Yes, you can use the pool till 11:00PM, but it's usually filled with kids playing Marco Polo.................unless you have kids and you want them out of your hair.
3. Dinner is expensive here. Consider getting a pizza at the ice cream place next to the General Store and eating it out by the fountain. Bring your own beverage.
4. They have an electric charge station for electric cars.
5. Make sure you see one of only two twenty Mule Team Borax wagons combinations ever made. It's slowly rotting away in the outdoor museum.
6. Consider coming here between Thanksgiving and Christmas. The weather is perfect, the crowds lite and sometimes the price is reasonable.
7. If you feel the price here is too high, with those pesky "Resort Fees" consider staying in Beatty Nevada at the El Portal. Decent and MUCH less expensive. It's about an hour away but the drive is beautiful.
- Rooms: 3
- Cleanliness: 4
- Service: 3
Trip Type: Family
Published Date: Nov, 28, 2020 Travel Date: Nov, 1, 2020 Rating: 2
This hotel is only able to charge these prices due to complete lack of competition. Whoafully overpriced—for accommodation, sundries and restaurants. They lack pride in their service. The public areas are decent, the website looks good, but the rooms are old, minimally cleaned, poorly stocked (we had no toiletries at all). This place may have been lovely once but it is on the back nine now. It’s really too bad because it has serious opportunity to be a first-class destination in a remarkable locale.