USPL Reviews Provided by
Glacier International Lodge
I9551JSannap from: San Francisco, California
Trip Type: Solo travel
Published Date: Nov, 26, 2023 Travel Date: Nov, 1, 2023 Rating: 5
Great customer service
Stayed a single night at the end of a week long visit to Kalispell. I booked it because it is so convenient to the airport.
I have to give my brief stay 5 stars for the excellent customer service. I got into town before check-in and it was no problem to drop my bags for a bit.
On check out I was down early to catch a 5 am flight. Special shout out to Arlene, who let me know TSA doesn’t open until 4, got me some coffee and snacks and then drove me over in the van. She took great care of me and it was much appreciated.
One small thing that bothered me a bit: I was trying to go to sleep early since I needed to get up so early and from my room I could hear their lobby music pretty clearly. It went off at a normal bedtime but was a little distracting before then.
Jessie S from:
Published Date: Oct, 29, 2023 Travel Date: Oct, 1, 2023 Rating: 5
Friendly staff. Clean and cozy
Staff was so friendly. Especially one of the staff members that ran the breakfast. I am unsure of her name, but she made sure everyone was happy with their meal and very helpful. Clean and very cozy! We will stay here again!
- Value: 5
- Location: 5
- Service: 5
steff a from:
Published Date: Oct, 24, 2023 Travel Date: Oct, 1, 2023 Rating: 1
Dated, smelly, dirty.
Utterly mystified at high reviews. Hotel is very dated, dirty feeling, smells terrible. Stayed three nights and was refused room service--had to vacuum our own room. Breakfast was tasteless and cheap. Be ready to hand-carry luggage to room since the luggage trolleys are broken and absent. I gave one star for quiet sleep even though we were facing the HWY on first floor.
- Value: 1
- Location: 2
- Service: 1
285tracip from: Hawkinsville, Georgia
Published Date: Oct, 10, 2023 Travel Date: Aug, 1, 2023 Rating: 4
The location is perfect. The town is nearby making it a very easy walk. Breakfast was good and the personnel very helpful. Quant outdoor seating areas. Will definitely stay here again during any season.
- Value: 4
- Location: 5
- Service: 4
Debby C from:
Trip Type: Family
Published Date: Sep, 26, 2023 Travel Date: Sep, 1, 2023 Rating: 2
No Housekeeping & Disappointing Breakfast
I was informed during check in that there was no daily housekeeping and to request housekeeping 24 hours in advance. During our 10-day stay, I requested housekeeping 3 times. It was only completed once. We replenished our own towels, replaced the toilet paper & tissues and emptied the trash. Also, we went to get breakfast and there were many items that were gone and not being replaced. I was offered a pastry but couldn’t eat it because it was frozen. We purchased breakfast elsewhere. I emailed the manager but got no response. Don’t pay full price for a room if you expect any housekeeping & breakfast.