USPL Reviews Provided by
Grand Canyon Plaza Hotel
TripAdvisor Traveler Rating: 2227 reviews
Great hotel
User: 904christys from:
Trip Type: Couples
Published Date: Jul, 5, 2020
Travel Date: Jul, 1, 2020
Rating: 5
I would recommend this hotel. Very clean and nice! Very friendly staff. No complaints about this hotel at all. Very accommodating staff. Have booked hotels at different places and their website is far different than in person, the grand plaza was true to what they advertised

Enjoyed the stay
User: ferociouscat from: Arlington, Texas
Published Date: Jul, 4, 2020
Travel Date: Jul, 1, 2020
Rating: 5
I read other reviews and I don't understand why people are complaining about this hotel. I thought it was great. They let us check-in early. We had first floor room with two doors. The room was comfortable. Due to COVID-19, some amenities were not available. Wagon Wheel Saloon food was okay, but bit pricy. Overall, enjoyed the stay.
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Trashy outdated hotel
User: AlbertLosAngeles from: Los Angeles, California
Published Date: Jun, 10, 2020
Travel Date: May, 1, 2020
Rating: 2
The hotel is trashy. I did not really like it. The only one postive is its location. It is located just a short 7 min drive from the South Rim of Grand Canyon. Also nearby there are some shops and restaurants, if you want to go out. However, the hotel is pretty bad. Only the lobby looks good, the rest needs to be remodeled and updated. My King Bed Room was outdated and it did not feel clean. I found some dusty, dirty spots, basically bad housekeeping. The bed was kind of comfortable. I did not like the air conditioner which was old and nosy. The bathroom was tiny and uncomfortable. I liked the fact of having a bathtub because it was nice to relax there after a long day in the Grand Canyon. That said, the bathtub was small and barely could fit me (I am 6 ft tall). The bathroom amenities were of a very cheap quality and did not really smell nice. In general, this hotel gave me a vibe of a cheap roadside motel which was very basic. If you want to be comfortable and enjoy your room, this hotel is not the right option for you. Also the quality of the hotel does not line up with its price (I payed $125 per night) and I find this price ridiculous for what I got.

Disappointed
User: Sirmacduff from:
Trip Type: Couples
Published Date: May, 27, 2020
Travel Date: May, 1, 2020
Rating: 2
We’ve stayed at this hotel before and had a pleasant experience, but this time around nothing was right in our room. The faucet would just trickle water out on full blast, and spray water in every direction. The refrigerator wasn’t functioning, but may be due to the fact that half the outlets in our room weren’t working. This also includes half the lights not working. They hang the ironing board on the back of the door which prevents the door from opening all the way in an already small bathroom. The bed was too small for the bed frame which caused it to stick out too far. The coffee maker didn’t function properly, and they didn’t leave any soap in our room after they cleaned it. After telling the clerk in the morning she said nothing could be done at this time because we booked through a third party app, but the manager would be in at a later time. Overall a far inferior stay this time around.

Good Choice On The Short Strip
User: teddeyp from: Las Cruces, New Mexico
Published Date: Apr, 13, 2020
Travel Date: Mar, 1, 2020
Rating: 3
Comfy beds, nice room. No microwave. Unique set up where the door faces out and the balcony faces in, however, our balcony door was locked. The bad thing about the room door on the outside is that if you use the indoor jacuzzi you'll have to walk outside to your room, I didn't see rooms to change. Staff was very friendly and helpful.
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