Manager solved my problem instantly.
Published Date: Apr, 8, 2024
Travel Date: Mar, 1, 2024
Rating: 5
A tip of the hat to Steve, the front desk manager instantly solved my problem regarding a wheelchair accessible room. He upgraded us to a suite since the first room presented problems for this mobility challenged guest.
Also the restaurant was very good and the hotel is only a mile from the Grand Canyon's South Gate.
- Rooms: 5
- Value: 5
- Sleep Quality: 4
- Location: 5
- Cleanliness: 5
- Service: 5
Need to have appropriate expectations
Published Date: Apr, 5, 2024
Travel Date: Mar, 1, 2024
Rating: 3
Like everything else in Tusayan, this hotel is gross and overpriced. It's a 2-star motel from 1992 at the price of a decent 4-star. If, however, you approach it with that expectation, it's... fine.
The good: the rooms are spacious, it's near the Grand Canyon, the lobby looks nice
The bad: it's a 2-star motel and the rooms very much reflect that
My recommendation is to bypass Tusayan altogether. and stay in Williams instead. You don't need multiple days in the Grand Canyon.
- Rooms: 1
- Value: 1
- Sleep Quality: 3
- Location: 4
- Cleanliness: 2
- Service: 1
Nice hotel
Trip Type: Couples
Published Date: Mar, 24, 2024
Travel Date: Mar, 1, 2024
Rating: 3
After landing in Phoenix and driving for three hours we were really tired. The young lady at the desk got us into room 1375 with two double beds. This hotel was nice and the people were friendly. The facility was large and had a restaurant with it.
A wonderful hotel in an amazing location!
Published Date: Jan, 20, 2024
Travel Date: Jan, 1, 2024
Rating: 5
What a wonderful hotel in the most amazing place. This hotel was perfect for our stay and I wish we could have stayed longer. We had a double queen room and the facilities were wonderful. Lovely big beds, fantastic bathroom facilities and large rooms.
I would definitely recommend this place for any visit to the Grand canyon.
- Value: 5
- Location: 5
- Service: 5
Close to the Grand Canyon National Park and to the helicopter tours departure
Published Date: Jan, 17, 2024
Travel Date: Aug, 1, 2023
Rating: 4
Nice hotel. It has a shop right next to the reception. Breakfast was fine and there was a variety of options to chose from. The location is close to where the helicopters departs but also to one of the entrances to the Grand Canyon National Park.
Rooms were also fine. I didn't like the balcony which was directly above the pool so the smell of the chlorine was too strong.
- Value: 4
- Location: 4
- Service: 4