USPL Reviews Provided by
Grand Canyon Plaza Hotel
TripAdvisor Traveler Rating: 2301 reviews
BEDBUG Warning.
User: Jordan H from:
Published Date: Nov, 22, 2022
Travel Date: Nov, 1, 2022
Rating: 1
I'm typing this sleepless and stressed after finding live bedbugs in our room (#128) at midnight tonight. We've already stayed a day and a night in the room so all of our things are potentially contaminated. All of them. I immediately alerted the front desk, who offered a new room, but didn't call a manager to the premises. Then they told us we can't even use the laundry room to at least try to start cleaning our things until morning. We will have to launder every single thing we brought with us, throw away our luggage and buy new pieces, and have our car steam cleaned (as we've ridden in it and put bags from our room in it during our stay here). This will take us at least an entire extra day, one we've lost from our trip, not to mention the loss of sleep. Never again.

Go Somewhere Else!
User: crM6103BY from:
Trip Type: Family
Published Date: Nov, 20, 2022
Travel Date: Aug, 1, 2022
Rating: 1
Worst hotel and customer service ever!! Go anywhere else but here! The shower did not drain and they wouldn’t do anything about it… it was gross! The manager was terrible and would t call back and acted like it was the first time they heard about it every time we called telling the about our situation. HORRIBLE go anywhere but here!

Great hotel!
User: jeannb from: Kincardine,Ontario
Trip Type: Family
Published Date: Nov, 2, 2022
Travel Date: Oct, 1, 2022
Rating: 5
We were very happy with our room.it was clean and convenient to our vehicle. The whole property was well maintained. And the hot tub outside our door was a bonus. Great location close to food and a short drive to the Grand Canyon. We would highly recommend staying here.
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Very expensive, okay hotel.
User: bollywoodIsleOfMan from: isle of man
Trip Type: Couples
Published Date: Oct, 23, 2022
Travel Date: Oct, 1, 2022
Rating: 4
The hotel location and facilities excellent . HOWEVER: ice machines not working on 2 floors. Breakfast buffet completely a rip off and not at all tasty or interesting! Will not stay there again . Nearby McDonald’s, pizza/pasta, steakhouses ….the MOST expensive in USA . Spa jacuzzi nice .

Excellent concierge
User: 4cathyf from:
Trip Type: Couples
Published Date: Oct, 14, 2022
Travel Date: Oct, 1, 2022
Rating: 4
Nice clean hotel with a great bar and very friendly staff. Excellent concierge Rich who gave us great tips to get the best out of our visit to the Grand Canyon and then a wonderful itinerary suggestion for our onward journey.
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